Christian A. Isaacson, Winder Buchanan
Christian A. Isaacson, Winder Buchanan
Owners of SERVPRO of Reno East

Meet Our Team

All it takes is one call to SERVPRO of Reno East. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Reno East
Our Google Reviews
(775) 430-3842
4.9
(67 reviews)
Meet our Team. Here to Help 24/7
  • Peter Schmidt, team member at SERVPRO of Reno East

    Peter Schmidt

    Peter is the general manager of SERVPRO of East Reno with over 20 years of experience in the restoration industry he holds certifications from the IICRC as Master water and fire restorer, Commercial Drying Specialist, Trauma & Crime Scene cleanup and Journeymen textile cleaner. When not at work he enjoys fishing, cooking and being with his family.

  • Eric Kirby, team member at SERVPRO of Reno East

    Eric Kirby

    Eric Kirby is the production manager of SERVPRO of East Reno and has been with SERVPRO since 2019. He has certiciations from the IICRC in WRT and AMRT, with over 10 years experience in the industry he prides himself on delivering top-notch customer service. When not working he enjoys jet skiing, fishing, disc golf and spending time with his favortie person, his wife!

  • Austin Allen, team member at SERVPRO of Reno East

    Austin Allen

    Austin Allen is a project manager and estimator for SERVPRO of East Reno. He has certifications in WRT, FRT, ASD and TCST from the IICRC. He has been with SERVPRO since 2013 and has held most positions from technician to manager. In his free time Austin enjoys building diesel trucks, off-road machines, metal fabrication, fine woodworking and 3D printing. He cherishes time with family, friends, his girlfriend and their 3 labrador retrievers.

What our
customers are saying

Exceptional service from start to finish. I want to specifically mention Trey, Alex, Paul and Kirby for all they did for me. This process could not have been easier and their customer service was outstanding.

Peggy Edmonson

Trey and his team were amazing. It was a relief to have someone working on my home that was understanding, responsive and solution oriented. Kirby and Peter were of great help also supporting and facilitating solutions. I really appreciate everything they did for us. This is a great team and I highly recommend them.

Vicky Kolar

Exceptional Service That Restored More Than Just Our Home – Servpro Exceeded Every Expectation! Servpro handled the fire restoration of our home. What started as a devastating and overwhelming experience turned into one of the most positive service interactions I’ve ever had, thanks to their truly outstanding team, and specifically Ryan and Austin’s leadership throughout the whole process. From the very first call, their customer service was top-notch. The GM personally responded immediately with compassion and clarity, walking us through every step of the process so we never felt lost or alone. The staff were incredibly knowledgeable, patiently answering what felt like a hundred detailed questions about the restoration timeline, air quality, material safety, and long-term prevention. No question was too small or too technical—they explained everything thoroughly and honestly, which gave us tremendous peace of mind during an incredibly stressful time. What truly set Servpro apart was their genuine empathy and emotional support. They understood this wasn’t just about fixing physical damage; it was about helping us reclaim our sense of home and security. The team consistently showed kindness, checked in on how we were doing, and offered reassurance that made a taxing, emotional ordeal far more bearable. Their professionalism was impeccable—every interaction was respectful, organized, and efficient, yet never cold or impersonal. Ryan especially, went over and beyond with everything, he was a true joy to work with. I was pregnant at the time, and the team went far above and beyond the scope of their job to support us. When it came time to return to our home, they didn’t just complete the restoration and leave. They actually helped us unpack boxes and get settled back in, making sure everything was safe and comfortable for our family. They truly cared and were willing to do whatever they could to make the transition smoother. Servpro didn’t just restore our house—they helped restore our lives. If you’re facing fire, water, or any disaster damage, don’t hesitate for a second. Call Servpro. You’ll get expert craftsmanship, unmatched professionalism, and a team that treats you like family. We are forever grateful! Thank you, Servpro—you are the gold standard! 🙏

Rachelle Atherton

Kirby and Trey were extremely helpful, professional, and easy to work with. They communicated clearly, and handled everything with care and attention to detail. Their work was efficient, thorough, and high quality. I really appreciated their friendly attitude and the respect they showed for my home. Highly recommend!

Scarlett S

Ryan B. Was great. Very knowledgeable and helpful. Very personable and eased us through a stressful situation.

Marci Baldry

We had some flooding & water damage to our home & I couldn’t be happier with the work that Ryan & Paul did. They came out super quick & explained everything in depth. They were also extremely clean! 10/10 would recommend them every single time.

Claire McEwan

Andrew and his team at Service Masters were incredible to work with, truly top notch. They were timely, professional, and clear in their communication every step of the way. During a remediation period, they helped ease both my concerns and my client’s, which made a big difference. We identified the issue prior to listing a home, and thanks to their efficiency, it was fully cleaned up and tested before going to market. That preparation made the transaction smooth and helped eliminate concerns for both sides moving forward. I highly recommend Andrew and his team at Service Masters. They were an absolute pleasure to work with.

Brittany Pirtle

Servpro team was outstanding! Their knowledge, trustworthiness and efforts to eliminate the damages were, to me, invaluable. Special thanks to Kirby, Trey and Josh!

Mary

Kirby made it happen! After finding out we had an emergency situation under the house with our sewer line, he came out and started restoration SAME day. Great communication and very professional! Highly recommend Servpro. Thank you Kirby and Ryan for all your hard work!!

Colton Harrah

About Us

SERVPRO of Reno East understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Reno East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Reno East can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Reno East.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Christian A. Isaacson, Winder Buchanan
Christian A. Isaacson, Winder Buchanan
Owners of SERVPRO of Reno East

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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