Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Rio Rancho / Sandoval County

Our Google Reviews
(505) 891-2345
4.6
(92 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Rio Rancho / Sandoval County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Chris Lucero and his crew went above and beyond in their efforts to complete the job in a timely manner and to placate a difficult tenant. I truly appreciate them!

E. Collins
Albuquerque

Amazing young men. Will refer!

Robert Sullivan
Rio Rancho

The staff was very professional and did a great job drying everything out. Also, was helpful explaining the entire process

Elizabeth Bowen
Rio Rancho

Wonderful service. Very pleased with response.

Connie Dean
Corrales

The crew was great!

Tara Cumberbatch
Rio Rancho

Bethany was AMAZING! She is a fabulous communicator and truly couldn’t have been nicer or more efficient. We were facing nearly 1,000sq ft of sewage flooded basement and Bethany eased my anxiety about getting it dealt with which was invaluable.

We’ve also had spectacular experiences with the office manager Michelle. The project manager Anthony was incredibly patient with what I imagine were tedious questions.

I, unfortunately, am unsure of the name of the gentleman doing our rebuild but he is also amazing and is unbelievably fast while doing beautiful work.

Ashley Taylor
Albuquerque

Very nice, Very professional people. Each one I've Spoken to could not have been nicer!

Maryann C.
Santa Fe

Very nice people to work with!

Frances S.
Belen

It was a job well done! Very pleased.

Margaret M.
Albuquerque

Chris Lucero and his crew went above and beyond in their efforts to complete the job in a timely manner and to placate a difficult tenant. I truly appreciate them!

E. Collins
Albuquerque

Amazing young men. Will refer!

Robert Sullivan
Rio Rancho

The staff was very professional and did a great job drying everything out. Also, was helpful explaining the entire process

Elizabeth Bowen
Rio Rancho

Wonderful service. Very pleased with response.

Connie Dean
Corrales

The crew was great!

Tara Cumberbatch
Rio Rancho

Bethany was AMAZING! She is a fabulous communicator and truly couldn’t have been nicer or more efficient. We were facing nearly 1,000sq ft of sewage flooded basement and Bethany eased my anxiety about getting it dealt with which was invaluable.

We’ve also had spectacular experiences with the office manager Michelle. The project manager Anthony was incredibly patient with what I imagine were tedious questions.

I, unfortunately, am unsure of the name of the gentleman doing our rebuild but he is also amazing and is unbelievably fast while doing beautiful work.

Ashley Taylor
Albuquerque

Very nice, Very professional people. Each one I've Spoken to could not have been nicer!

Maryann C.
Santa Fe

Very nice people to work with!

Frances S.
Belen

It was a job well done! Very pleased.

Margaret M.
Albuquerque

About Us

At SERVPRO?of?Rio?Rancho/Sandoval?County, we specialize in rapid-response solutions for homes and businesses recovering from fire, water, flood, and mold damage. Our 24/7 emergency response team is always ready—day or night, rain or shine.

From bursting pipes and basement floods to wildfire smoke, visible mold, or soot cleanup, we deploy licensed, IICRC-certified professionals using advanced techniques and equipment to get you back on track. Whether you’re dealing with fire damage restoration, water extraction, mold remediation, or post-disaster reconstruction, our goal is to restore your property quickly and efficiently so it feels “Like it never even happened.”

We are proud to be an active part of the Rio Rancho and surrounding communities, supporting local events and initiatives that help our neighbors thrive.

In addition to disaster recovery services, we offer specialized commercial cleaning solutions, including deep cleans, biohazard cleanup, and routine maintenance to keep your business safe, healthy, and operating smoothly.

We also provide expert commercial kitchen cleaning services, including kitchen exhaust hood cleaning and grill hood cleaning, helping restaurants and food service facilities maintain a safe, sanitary, and compliant environment.

Locally owned and nationally backed, SERVPRO delivers trusted expertise and compassionate service—right when you need it most.

Tonya S. Smith
Tonya S. Smith
Owner of SERVPRO of Rio Rancho / Sandoval County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.