Meet Our Team
All it takes is one call to SERVPRO of Rio Rancho / Sandoval County. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
![Stephanie Romero, team member at SERVPRO of Rio Rancho / Sandoval County]()
Stephanie Romero
Steph is the Job File Coordinator for SERVPRO of Rio Rancho. She works entering data, preparing documents, and customer service answering calls from clients. In general, she is a big support for the office.
![Chris Romero, team member at SERVPRO of Rio Rancho / Sandoval County]()
Chris Romero
Chris is a Mold Remediation Expert. Through his years of experience, Chris has seen the worst mold cases and has been able to tackle the issue and eliminate the harmful substance from homes and businesses alike. After water damage, Chris believes you must seek out a professional mold remediation service to conduct a mold inspection and determine whether or not your home has been infested with dangerous mold.
![Joel Lopez, team member at SERVPRO of Rio Rancho / Sandoval County]()
Joel Lopez
Joel is our lead foreman and a man of many hats. From Carpeting to drywall and everything in between, no job is too big or small Joel does it all! Near 20 years of experience gives Joel a true passion for the work he does day after day.
![Miguel Godinez, team member at SERVPRO of Rio Rancho / Sandoval County]()
Miguel Godinez
Miguel is part of our reconstruction team. With a smile on his face, Miguel is always happy to help on any reconstruction project.
![Jose Arias, team member at SERVPRO of Rio Rancho / Sandoval County]()
Jose Arias
Jose is a reconstruction technician. With 8 years of experience, Jose is always happy to help in any way he can.
![Amy Torrez, team member at SERVPRO of Rio Rancho / Sandoval County]()
Amy Torrez
Amy Torrez serves as reconstruction manager for our team. With more than 30 years of experience in the construction and restoration industries, as well as multiple certifications including OSHA 30 and NM GB-98 General Contractor's license, Amy is an infinite wealth of knowledge and an invaluable resource to our team.
![Justin Anderson, team member at SERVPRO of Rio Rancho / Sandoval County]()
Justin Anderson
Justin is new to the restoration industry, coming up on completing his first year with us. He works as a restoration technician and has a passion for helping customers who have experienced a disaster or loss.
What our
customers are saying
Drew and Servepro have been amazing helping us through our roof leak and mold damage. Professional, on time and clear fair pricing. 10/10 recommend.
I can't say enough great things about Amy Torrez and her team! All were very professional and well skilled in the handling of my septic backup situation. Joel Lopez, Victor, Jose, Miguel and Luis were very knowledgeable and thorough in the removal and sterilization of all my affected flooring, walls and substructures. They made the process as painless as possible. So happy for their excellent care.
Amy and the team were fantastic! I am so appreciative of the cleanup and repairs that they provided.
The Best company EVER!!!! Big shout out to Joel and Miguel. They are both so professional and made the stress I was feeling go completely away!!! They took extra care moving my furniture, like it was their own. I felt no worries knowing that I was taken care of. Anyone out there needing help after a Water Damage please look no further and get SERVPRO!!! You will be satisfied and completely glad you did!!! Best ever!!!!! 10 STARS
Joel Lopez did an exceptional job in re-construction of water damage from pipe leak. Excellent tile and drywall work. Amy was in constant communication, while Justin took care of the water damage mitigation activities with constant check-in. Great Team all around!
(Translated by Google) Excellent I of, (Original) Excellent I de,
Justin and Chris did great job in helping with my bio waste removal issue. Very professional.
Edwin was beyond excellent, very professional, knowledgeable, he was as amazing! Stephanie was also very good! Thank you for your professionalism and god bless you all! Katherine McCloud Santa Fe, New Mexico
I must say. Wow. SERVPRO was fantastic. I called them in a panic trying to get my house fixed from a flood. I must specifically shout of Amy Torrez and her team of specialists who fixed up my house after the damage. One person specifically came in clutch getting everything done the DAY before we are leaving overseas. I cannot stress how professional they all are and how wonderful the entire experience was. Now back to fight the insurance company.
About Us
At SERVPRO?of?Rio?Rancho/Sandoval?County, we specialize in rapid-response solutions for homes and businesses recovering from fire, water, flood, and mold damage. Our 24/7 emergency response team is always ready—day or night, rain or shine.
From bursting pipes and basement floods to wildfire smoke, visible mold, or soot cleanup, we deploy licensed, IICRC-certified professionals using advanced techniques and equipment to get you back on track. Whether you’re dealing with fire damage restoration, water extraction, mold remediation, or post-disaster reconstruction, our goal is to restore your property quickly and efficiently so it feels “Like it never even happened.”
We are proud to be an active part of the Rio Rancho and surrounding communities, supporting local events and initiatives that help our neighbors thrive.
In addition to disaster recovery services, we offer specialized commercial cleaning solutions, including deep cleans, biohazard cleanup, and routine maintenance to keep your business safe, healthy, and operating smoothly.
We also provide expert commercial kitchen cleaning services, including kitchen exhaust hood cleaning and grill hood cleaning, helping restaurants and food service facilities maintain a safe, sanitary, and compliant environment.
Locally owned and nationally backed, SERVPRO delivers trusted expertise and compassionate service—right when you need it most.