Meet Our Team
All it takes is one call to SERVPRO of Rio Rancho / Sandoval County and our service technicians will be onsite within one hour to help you when you need it. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays
Here to Help® 24/7
SERVPRO of Rio Rancho / Sandoval County
![Stephanie Romero, team member at SERVPRO of Rio Rancho / Sandoval County]()
Stephanie Romero
Steph is the Job File Coordinator for SERVPRO of Rio Rancho. She works entering data, preparing documents, and customer service answering calls from clients. In general, she is a big support for the office.
![Chris Romero, team member at SERVPRO of Rio Rancho / Sandoval County]()
Chris Romero
Chris is a Mold Remediation Expert. Through his years of experience, Chris has seen the worst mold cases and has been able to tackle the issue and eliminate the harmful substance from homes and businesses alike. After water damage, Chris believes you must seek out a professional mold remediation service to conduct a mold inspection and determine whether or not your home has been infested with dangerous mold.
![Joel Lopez, team member at SERVPRO of Rio Rancho / Sandoval County]()
Joel Lopez
Joel is our lead foreman and a man of many hats. From Carpeting to drywall and everything in between, no job is too big or small Joel does it all! Near 20 years of experience gives Joel a true passion for the work he does day after day.
![Miguel Godinez, team member at SERVPRO of Rio Rancho / Sandoval County]()
Miguel Godinez
Miguel is part of our reconstruction team. With a smile on his face, Miguel is always happy to help on any reconstruction project.
![Jose Arias, team member at SERVPRO of Rio Rancho / Sandoval County]()
Jose Arias
Jose is a reconstruction technician. With 8 years of experience, Jose is always happy to help in any way he can.
![Amy Torrez, team member at SERVPRO of Rio Rancho / Sandoval County]()
Amy Torrez
Amy Torrez serves as reconstruction manager for our team. With more than 30 years of experience in the construction and restoration industries, as well as multiple certifications including OSHA 30 and NM GB-98 General Contractor's license, Amy is an infinite wealth of knowledge and an invaluable resource to our team.
![Justin Anderson, team member at SERVPRO of Rio Rancho / Sandoval County]()
Justin Anderson
Justin is new to the restoration industry, coming up on completing his first year with us. He works as a restoration technician and has a passion for helping customers who have experienced a disaster or loss.
What our
customers are saying
Wes was our technician, and he and his teammates were awesome! He was always professional, on time, and did a great job. We were very pleased with SERVPRO.
Great job! Very helpful and professional and considerate of our situation.
I have been very impressed with their knowledge and work ethic.
David Flores' team is excellent
Lance was very courteous to me both Monday Evening and tonight.
I really enjoyed having Brittany Here. She's wonderful and very professional. She is very efficient.
There have been several young men here- all have been polite and knowledgeable about the process. We appreciate them, their kindness, patience, and thorough understanding of our concerns.
My family suffered the complete loss of our finished basement due to a sewage backup. Everything had to be removed, remediated, reconstructed and replaced. The whole team at SERVPRO Rio Rancho was communicative, professional, and responsive throughout the several-month process. Joel Lopez is a one-man army who showed up every day, on-time, and rebuilt our entire basement with fantastic workmanship. Truly, our home is in better shape now than before the flood. I highly recommend this team.
The professional quality and overall concern for cleaning up our water situation was exemplified by the work of Wes and Jared from SERVPRO of Rio Rancho. The entire team did a great job but wanted to specifically mention those two employees for their efforts.
About Us
At SERVPRO?of?Rio?Rancho/Sandoval?County, we specialize in rapid-response solutions for homes and businesses recovering from fire, water, flood, and mold damage. Our 24/7 emergency response team is always ready—day or night, rain or shine.
From bursting pipes and basement floods to wildfire smoke, visible mold, or soot cleanup, we deploy licensed, IICRC-certified professionals using advanced techniques and equipment to get you back on track. Whether you’re dealing with fire damage restoration, water extraction, mold remediation, or post-disaster reconstruction, our goal is to restore your property quickly and efficiently so it feels “Like it never even happened.”
We are proud to be an active part of the Rio Rancho and surrounding communities, supporting local events and initiatives that help our neighbors thrive.
In addition to disaster recovery services, we offer specialized commercial cleaning solutions, including deep cleans, biohazard cleanup, and routine maintenance to keep your business safe, healthy, and operating smoothly.
We also provide expert commercial kitchen cleaning services, including kitchen exhaust hood cleaning and grill hood cleaning, helping restaurants and food service facilities maintain a safe, sanitary, and compliant environment.
Locally owned and nationally backed, SERVPRO delivers trusted expertise and compassionate service—right when you need it most.