Britt & Stacy Holcomb, Brian & Tanya Carlson
Britt & Stacy Holcomb, Brian & Tanya Carlson
Owners of SERVPRO of Winston Salem North

Meet Our Team

All it takes is one call to SERVPRO of Winston Salem North. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Winston Salem North
Our Google Reviews
(336) 744-5104
4.8
(223 reviews)
Meet our Team. Here to Help 24/7
  • Britt Holcomb, team member at SERVPRO of Winston Salem North

    Britt Holcomb

    Owner/CEO
    As CEO, Britt provides vision and leadership for SERVPRO Team Holcomb. He is dedicated to building a culture of excellence and service, ensuring every project reflects our company’s commitment to quality, integrity, and community care.

  • Mike Gosnell, team member at SERVPRO of Winston Salem North

    Mike Gosnell

    Chief Operating Officer
    As COO, Mike leads the company’s operational strategy and oversees performance across all divisions. His leadership ensures that every SERVPRO Team Holcomb project upholds the company’s values of efficiency, excellence, and customer satisfaction.

  • Brian Carlson, team member at SERVPRO of Winston Salem North

    Brian Carlson

    Director of Training & Development
    Brian oversees training and professional development across all departments. He ensures our team stays up to date with the latest SERVPRO standards, safety protocols, and restoration techniques, empowering employees to deliver exceptional service every time.

  • Darrell Coltrane, team member at SERVPRO of Winston Salem North

    Darrell Coltrane

    Operations Manager
    Darrell manages the day-to-day operations of the restoration team, coordinating schedules, resources, and logistics. His leadership and experience ensure projects run smoothly and meet SERVPRO’s high standards of quality and efficiency.

  • Dave Rivera, team member at SERVPRO of Winston Salem North

    Dave Rivera

    Technician
    Dave plays a hands-on role in restoration and cleanup projects, ensuring properties are restored quickly and safely. His dependability and attention to detail make him a valued member of the field team.

  • Isaac Cannon, team member at SERVPRO of Winston Salem North

    Isaac Cannon

    Technician
    Isaac assists with restoration and mitigation work across a variety of projects. His strong work ethic and dedication help ensure each job is completed efficiently and to the customer’s satisfaction.

  • Bruce Velazquez, team member at SERVPRO of Winston Salem North

    Bruce Velazquez

    Technician
    Bruce supports restoration projects with a strong focus on efficiency and craftsmanship. His dedication and teamwork help ensure every job meets SERVPRO’s professional standards.

  • Kayle Smith, team member at SERVPRO of Winston Salem North

    Kayle Smith

    Director of Administration
    Kayle oversees administrative operations, ensuring seamless coordination between departments and efficient internal processes. Her leadership helps maintain the organization and professionalism that define SERVPRO Team Holcomb.

  • Liz Artz, team member at SERVPRO of Winston Salem North

    Liz Artz

    Administrative Assistant
    Liz provides essential administrative support to our office and field teams, assisting with scheduling, documentation, and customer communication. Her attention to detail and positive attitude keep daily operations running smoothly.

  • Ashly Crockett, team member at SERVPRO of Winston Salem North

    Ashly Crockett

    Director of Business Development
    Ashly leads SERVPRO Team Holcomb’s business development efforts, building strong partnerships and expanding our reach in the community. She focuses on connecting with clients, understanding their needs, and providing dependable restoration solutions.

  • Mike Lilly, team member at SERVPRO of Winston Salem North

    Mike Lilly

    Restoration Consultant
    Mike works directly with customers to assess damage, develop restoration plans, and ensure a smooth recovery process. His industry experience and customer care make him a trusted advisor throughout each project.

  • Chris Lakey, team member at SERVPRO of Winston Salem North

    Chris Lakey

    Business Development Representative
    Chris cultivates client relationships and community connections to help SERVPRO continue to grow. His approachable style and customer-first mindset make him a trusted resource for businesses and homeowners alike.

  • Sarah Oelz, team member at SERVPRO of Winston Salem North

    Sarah Oelz

    Business Development Representative
    Sarah connects SERVPRO Team Holcomb with new clients and opportunities through strong community relationships. Her focus on service and communication helps position SERVPRO as the trusted restoration resource in the area.

  • Jordyn Holcomb, team member at SERVPRO of Winston Salem North

    Jordyn Holcomb

    Marketing Support Coordinator
    Jordyn supports SERVPRO Team Holcomb’s marketing and communications initiatives, from social media and events to community engagement. Her creativity and organization help keep the company visible and connected throughout the region.

  • Tim Coffey, team member at SERVPRO of Winston Salem North

    Tim Coffey

    Director of Construction
    Tim leads the construction division, managing teams and overseeing rebuild projects from planning through completion. His extensive experience and commitment to excellence ensure superior results and satisfied clients.

  • Tate Holcomb, team member at SERVPRO of Winston Salem North

    Tate Holcomb

    Project Superintendent
    Tate oversees field operations for construction and rebuild projects, ensuring work is completed safely, efficiently, and to the highest standards. His leadership helps maintain SERVPRO’s reputation for quality craftsmanship.

  • Ashley Hege, team member at SERVPRO of Winston Salem North

    Ashley Hege

    Construction Estimator
    Ashley prepares detailed and accurate estimates for reconstruction and repair projects. She works closely with clients, adjusters, and project managers to ensure each job is scoped correctly and delivered on time and within budget.


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What our
customers are saying

Isaac Cannon was wonderful to work with. He was professional, articulate and answered all of my questions without hesitation. He was very positive and you could tell he loves what he does. He was a pleasure to work with.

Jennifer Stone

Very informative, able to answer all the questions I had, arrived on time and cleaned area well.

Sandra Martin

Wow, these people are amazing at W-S North, from the kind lady who answered my call and was able to get a guy to my house on short notice to the gentleman Darryl who was kind, honest and very thorough on explaining to me the mold and where it was coming from. I appreciate Servpro of W-S North staff and knowledge!

Danielle Whedbee

Travis came out and assisted with a dishwasher leak we had. I would recommend asking for Travis for anyone using this servepro. He’s informative and respectful. He also goes over options with the homeowner instead of just doing something. Highly recommend Travis!

James DeMaio Masny

Had a great experience with the Servpro Representatives who carried out the work at my home. Travis H. and Dave R. did a great job.

Tim Warrington

We had a broken pipe that caused a lot of water damage, and SERVPRO was a huge help. They came out quickly, explained what needed to be done, and got right to work. Everyone we dealt with was friendly, professional, and easy to work with especially Dave R, Joe w, Isaak and Travis . They did a great job and made a pretty stressful situation much easier to handle. I really appreciated how well they communicated and how respectful they were of our home. I would definitely recommend SERVPRO to anyone dealing with water damage. Very happy with the service we received.

Milton Soditch

Isaak,Travis,Joe and Dave Were very professional. They also explained every question I had which was great! If I ever have an emergency again, I will ask for this Team for sure!

jill soditch

Overall, crews provided rapid and effective response. Dave R. and Travis did an excellent job with daily monitoring. Their visits were on time, thorough and informative.

Ed Blackmer

Had a water heater leak

C. J. Alexander

About Us

SERVPRO of Winston-Salem North is a trusted leader in the restoration industry, providing expert cleanup and restoration services for homes and businesses throughout the area. Locally owned and operated by Britt and Stacy Holcomb, along with Brian and Tanya Carlson, our team brings a combined 40 years of industry experience to every job.

As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. We know that disasters can strike at any time, which is why we offer 24/7 emergency response to minimize damage and restore properties quickly.

With cutting-edge technology, highly trained technicians, and a commitment to customer satisfaction, SERVPRO of Winston-Salem North is ready to handle any size disaster. Whether it's a residential water loss or a large commercial fire cleanup, our team is dedicated to making damage "Like it never even happened."

Britt & Stacy Holcomb, Brian & Tanya Carlson
Britt & Stacy Holcomb, Brian & Tanya Carlson
Owners of SERVPRO of Winston Salem North

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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