Meet Our Team
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SERVPRO of Winston Salem North
Britt Holcomb
Owner/CEO
As CEO, Britt provides vision and leadership for SERVPRO Team Holcomb. He is dedicated to building a culture of excellence and service, ensuring every project reflects our company’s commitment to quality, integrity, and community care.
Mike Gosnell
Chief Operating Officer
As COO, Mike leads the company’s operational strategy and oversees performance across all divisions. His leadership ensures that every SERVPRO Team Holcomb project upholds the company’s values of efficiency, excellence, and customer satisfaction.
Brian Carlson
Director of Training & Development
Brian oversees training and professional development across all departments. He ensures our team stays up to date with the latest SERVPRO standards, safety protocols, and restoration techniques, empowering employees to deliver exceptional service every time.
Darrell Coltrane
Operations Manager
Darrell manages the day-to-day operations of the restoration team, coordinating schedules, resources, and logistics. His leadership and experience ensure projects run smoothly and meet SERVPRO’s high standards of quality and efficiency.
Mike Watson
Restoration Manager
Michael oversees restoration projects from initial response through completion, ensuring each job meets SERVPRO’s high standards of quality and care. He coordinates teams, manages resources, and communicates closely with customers to ensure a smooth and efficient restoration process. His leadership and technical expertise make him a key part of delivering exceptional results every time.
Dave Rivera
Technician
Dave plays a hands-on role in restoration and cleanup projects, ensuring properties are restored quickly and safely. His dependability and attention to detail make him a valued member of the field team.
Isaac Cannon
Technician
Isaac assists with restoration and mitigation work across a variety of projects. His strong work ethic and dedication help ensure each job is completed efficiently and to the customer’s satisfaction.
Bruce Velazquez
Technician
Bruce supports restoration projects with a strong focus on efficiency and craftsmanship. His dedication and teamwork help ensure every job meets SERVPRO’s professional standards.
Rocco Willis
Technician
Rocco assists with restoration, mitigation, and cleanup services, bringing attention to detail and consistency to each task. His hard work and dependability make him an important part of the restoration team.
Kayle Smith
Director of Administration
Kayle oversees administrative operations, ensuring seamless coordination between departments and efficient internal processes. Her leadership helps maintain the organization and professionalism that define SERVPRO Team Holcomb.
Liz Artz
Administrative Assistant
Liz provides essential administrative support to our office and field teams, assisting with scheduling, documentation, and customer communication. Her attention to detail and positive attitude keep daily operations running smoothly.
Harley Whitesell
Lead Intake
As the first point of contact for many customers, Harley provides compassionate guidance and clear communication. She helps clients navigate the restoration process from the very first call, setting the tone for a positive experience.
Ashly Crockett
Director of Business Development
Ashly leads SERVPRO Team Holcomb’s business development efforts, building strong partnerships and expanding our reach in the community. She focuses on connecting with clients, understanding their needs, and providing dependable restoration solutions.
Mike Lilly
Restoration Consultant
Mike works directly with customers to assess damage, develop restoration plans, and ensure a smooth recovery process. His industry experience and customer care make him a trusted advisor throughout each project.
Chris Lakey
Business Development Representative
Chris cultivates client relationships and community connections to help SERVPRO continue to grow. His approachable style and customer-first mindset make him a trusted resource for businesses and homeowners alike.
Sarah Oelz
Business Development Representative
Sarah connects SERVPRO Team Holcomb with new clients and opportunities through strong community relationships. Her focus on service and communication helps position SERVPRO as the trusted restoration resource in the area.
Jordyn Holcomb
Marketing Support Coordinator
Jordyn supports SERVPRO Team Holcomb’s marketing and communications initiatives, from social media and events to community engagement. Her creativity and organization help keep the company visible and connected throughout the region.
Tim Coffey
Director of Construction
Tim leads the construction division, managing teams and overseeing rebuild projects from planning through completion. His extensive experience and commitment to excellence ensure superior results and satisfied clients.
Pete Meginnis
Project Manager
Pete manages restoration and construction projects from start to finish, coordinating teams, materials, and timelines. His hands-on approach and problem-solving skills help deliver successful outcomes for every client.
Tate Holcomb
Project Superintendent
Tate oversees field operations for construction and rebuild projects, ensuring work is completed safely, efficiently, and to the highest standards. His leadership helps maintain SERVPRO’s reputation for quality craftsmanship.
Ashley Hege
Construction Estimator
Ashley prepares detailed and accurate estimates for reconstruction and repair projects. She works closely with clients, adjusters, and project managers to ensure each job is scoped correctly and delivered on time and within budget.
What our
customers are saying
The best experience from this company during issues you wouldn’t want to have to deal with! They take over and help you with all your problems. From frontline to office “ALWAYS A PLEASURE TO TALK TO”. They walk you through everything and bring it all together.
Trey, Devon, and Isaac went right to work on damage from a fire in my home. SERVPRO wasted no time getting equipment into my house to start drying it out. The fire happened on a Sunday and they were there that afternoon to start. So grateful for their quick response. I would highly recommend this company.
Vince and his team were excellent. Professional and prompt with responses. Went above and beyond the work to be done. Would recommend to anyone for their water restoration needs.
SERVPRO team did a very professional job putting my house back in order after water damage. Thanks especially to Ryan and John. They were not alone in helping. The entire team was friendly and professional. Thanks again!
I found the SERVPRO team to be everything that was promised-professional, communicative, friendly, and organized. Our home and property were well-taken care of during mitigation and repair. The sub-contractors used were likewise professional and friendly. My wife and I were well-pleased with the outcome, with our home looking as good as ever. Much thanks to Vince and his team.
SERVPRO provided excellent service when I needed it most! They were able to come to my home quickly, which was very important. When they arrived we discussed the best and most efficient way to get the job done. They took very good care of my furniture when moving it. After they were finished I was very pleased with how wonderful my hardwood floors looked! My rugs and carpets looked so much better-clean-and no wet carpet smell at all!! The SERVPRO crew was very polite, extremely knowledgeable and very efficient. A special shout out to John for all his help!!
About Us
SERVPRO of Winston-Salem North is a trusted leader in the restoration industry, providing expert cleanup and restoration services for homes and businesses throughout the area. Locally owned and operated by Britt and Stacy Holcomb, along with Brian and Tanya Carlson, our team brings a combined 40 years of industry experience to every job.
As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. We know that disasters can strike at any time, which is why we offer 24/7 emergency response to minimize damage and restore properties quickly.
With cutting-edge technology, highly trained technicians, and a commitment to customer satisfaction, SERVPRO of Winston-Salem North is ready to handle any size disaster. Whether it's a residential water loss or a large commercial fire cleanup, our team is dedicated to making damage "Like it never even happened."
