About Us
Here to Help® 24/7.
SERVPRO of Uptown and East Charlotte
About Us
Our owners, Brian and Bruce Bowen, have dedicated decades to building our locally-based restoration team to be a reputable and respected service provider in the Charlotte, NC, area. We are a trusted name for restoration, remediation, reconstruction, mitigation, and premier cleaning throughout our communities. Our professionals have over a century of combined restoration experience, giving each team member a unique and professional approach to every project we undertake to exceed our customers' expectations.
What makes SERVPRO® of Downtown and East Charlotte a premier cleaning and restoration company? For us, it starts with the customer experience. We strive for outstanding service, sensitivity to needs, respect for property, and intelligent solutions to disaster restoration problems.
We are Faster to Any Size Disaster. Our 24/7 support allows us to respond to emergencies with the practical tools and experiences that make a difference when each second counts. Even on holidays, our crew is ready for any crisis that threatens your home or business with damages from water, fire, flooding, storms, or mold. For a stress-free claims process, SERVPRO® of Downtown and East Charlotte works with your insurance to help manage the process and paperwork.
To sum up, SERVPRO® of Downtown and East Charlotte possesses the expertise to help you recover quickly and empathy to assure you during the process. When we finish, it will be "Like it never even happened."
Please call today if you would like to schedule service for your home or business!
Service Area
Certifications
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
- IICRC Certified Firm
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
- AMRT - Applied Microbial Remediation Technician
- OSHA - Other Training
- HST - Health and safety Technician
- RRRP - Lead-Based Paint Activities and Renovation
- FSRT - Fire & Smoke Damage Restoration Technician
What our
customers are saying
SERVPRO was quick to respond, sent a great guy and were very helpful.
Emergency Board up repairs from vandalism.
Thanks for your excellent service and follow through. Your workers were fantastic.
From the initial call Peter provided excellent customer service, during the final visit he was understanding and treated me like I was his only customer. Sarah and Reba treated me like a valued customer and they were a breath of fresh air during a time of chaos. Each call from and to Jennifer was pleasant, caring and professional! Excellent, courteous, and great customer service!!!! I highly recommend SERVPRO.
Everyone was courteous and polite. Did a wonderful job- back to new! Thanks.
On 2 System Duct Cleaning Thank you, nice job!
These guys/gals are great! I'm an Insurance Agent in Charlotte and send them any water damage claim that my insured's have! Every insured comes back ranting and raving about the job they do. Highly recommend and I've used them for my house as well! They have a top notch team! Keep up the good work!!
I’ve had the pleasure of knowing Peter and Cheryl for a few years now and they’ve helped many of my clients. They are extremely knowledgeable and professional and will take great care of you!
I was pleased with the service I had received concerning my dryer vent which was clogged and the inside house vents needed cleaning. Two technicians were very prompt and while they were here Peter came to assist. Peter was aware of the issue that I had in the past with my dryer vent. I had used Peter's SERVPRO company when I had water damages in 2015. I will recommend his office to my friend (s) as a referral. He and the employees are very prompt, courteous and professional. Thanks Peter and your team.
Did a very good Covid cleaning on one of our trucks. Very pleased. Thank you
SERVPRO was quick to respond, sent a great guy and were very helpful.
Emergency Board up repairs from vandalism.
Thanks for your excellent service and follow through. Your workers were fantastic.
From the initial call Peter provided excellent customer service, during the final visit he was understanding and treated me like I was his only customer. Sarah and Reba treated me like a valued customer and they were a breath of fresh air during a time of chaos. Each call from and to Jennifer was pleasant, caring and professional! Excellent, courteous, and great customer service!!!! I highly recommend SERVPRO.
Everyone was courteous and polite. Did a wonderful job- back to new! Thanks.
On 2 System Duct Cleaning Thank you, nice job!
These guys/gals are great! I'm an Insurance Agent in Charlotte and send them any water damage claim that my insured's have! Every insured comes back ranting and raving about the job they do. Highly recommend and I've used them for my house as well! They have a top notch team! Keep up the good work!!
I’ve had the pleasure of knowing Peter and Cheryl for a few years now and they’ve helped many of my clients. They are extremely knowledgeable and professional and will take great care of you!
I was pleased with the service I had received concerning my dryer vent which was clogged and the inside house vents needed cleaning. Two technicians were very prompt and while they were here Peter came to assist. Peter was aware of the issue that I had in the past with my dryer vent. I had used Peter's SERVPRO company when I had water damages in 2015. I will recommend his office to my friend (s) as a referral. He and the employees are very prompt, courteous and professional. Thanks Peter and your team.
Did a very good Covid cleaning on one of our trucks. Very pleased. Thank you