Premium Materials, Superior Workmanship & Unmatched Protection
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SERVPRO of South Mecklenburg County
Service Areas
SERVPRO is your #1 Property Damage and Restoration Company
At SERVPRO of South Mecklenburg County, we understand that your roof is more than just a covering—it's protection for your family, home, or business. Whether you need a new installation, a replacement, or an expert inspection, our team ensures top-tier quality and long-term reliability.
Through our strategic partnerships with leading roofing manufacturers, we offer comprehensive warranties that give you peace of mind. Our Catch-All System ensures your property remains safe and clean throughout the roofing process.
We offer roofing services for both insurance claims and private pay projects, giving you the flexibility to choose the solution that works best for your situation.
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The Catch-All System: Keeping Your Property Safe & Clean
At SERVPRO of South Mecklenburg County, we go beyond just roofing—we ensure a mess-free and damage-free process. That’s why we use the Catch-All System, a professional-grade debris containment system designed to protect your landscaping, siding, and outdoor spaces during roof installation or repairs.
Most contractors use outdated tarp systems that can cause damage. With SERVPRO's Catch-All System, your property is as pristine as before—guaranteed.
Benefits of the Catch-All System:
Protects Landscaping: Significantly limits crushed flowers, broken bushes, or damaged mulch.
Keeps Your Home Clean: Limits the amount of stray nails, dust, or roofing debris left behind.
Enhances Safety: Prevents debris from scattering, reducing hazards for your family or business.
Efficient Cleanup: Faster post-installation cleanup so you can enjoy your new roof sooner.
Our Expert Roofers
At SERVPRO of South Mecklenburg County provides premium roofing materials backed by some of the strongest warranties in the industry.
Our roof inspectors are trained to assess storm damage, wear and tear, and structural integrity with expert precision.
What we offer:
- Accurate Assessments – No unnecessary repairs or hidden damages missed.
- Manufacturer-Approved Installations – Roofing done right the first time.
- Extended Warranties Available
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Insurance Claims Expertise
Many contractors lack the experience to navigate complex insurance claims, often leaving property owners to handle disputes alone. SERVPRO of South Mecklenburg County simplifies the process with:
- Damage Documentation & Reporting: We provide comprehensive reports, high-resolution images, and detailed assessments to support your claim.
- Industry-Standard Estimating Software: Using Xactimate®, the same software as insurance carriers, we reduce claim disputes and speed up approvals.
- Multi-Trade Restoration Services: Unlike many contractors who only do roofing or structural repairs, we restore flooring, walls, ceilings, HVAC systems, and more—helping property owners maximize their claim.
- Expert Negotiation With Adjusters: Our team works directly with insurance carriers to ensure homeowners and businesses receive fair compensation.
SERVPRO of South Mecklenburg County eliminates the headache of dealing with insurance claims, advocating for our customers every step of the way.
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How It Works: A Simple 3-Step Roofing Process
Free Inspection & Project Consultation
Once you reach out, our team schedules a free on-site inspection. Our trained specialists evaluate your roof, document any damage, and discuss your goals—whether it’s storm repair, replacement, or a private pay upgrade. We’ll also guide you on insurance claims or financing options, if applicable.
Proposal, Insurance Coordination & Scheduling
We provide a detailed project estimate and, if insurance is involved, we’ll work directly with your adjuster using industry-standard estimating tools to streamline the approval process. Once approved, we finalize material selection and schedule your project.
Professional Installation & Final Walkthrough
Our crews perform the installation using premium materials and our Catch-All System to keep your property clean. After completion, we conduct a thorough walkthrough, review warranty details, and ensure your complete satisfaction.
SERVPRO Roofing Knowledge Center
Asphalt Shingles vs. Metal Roofing: Which Is Right for You?
Choosing the right roofing material is a big decision. We break down the key differences between asphalt shingles and metal roofing so you can make the best choice for your home or business.
Asphalt Shingles: Affordable & Versatile
✔ Cost-Effective: One of the most budget-friendly roofing options.
✔ Variety of Styles & Colors: Match any home’s aesthetic.
✔ Easy to Install & Replace: Shorter installation time and simple repairs.
✔ Reliable Durability: Lasts 15–30 years with proper maintenance.
✔ Enhanced Protection: Options like impact-resistant and algae-resistant shingles.
🛠 Best for: Homeowners looking for a traditional, affordable, and customizable roofing solution.
Metal Roofing: Standard vs. Standing Seam Metal Roofs
Standard Metal Roofing is:
✔ Affordable & Durable: A cost-effective alternative to shingles.
✔ Energy-Efficient: Reflects sunlight, reducing cooling costs.
✔ Weather-Resistant: Ideal for extreme conditions.
Standing Seam Metal Roofing (a Premium Offering by Team Wilson) is:
✔ Long-Lasting: Can last 50+ years with minimal maintenance.
✔ No Exposed Fasteners: Provides superior protection and aesthetics.
✔ Architectural Appeal: High-end look for residential and commercial buildings.
EPDM & TPO Roofing for Commercial Properties
EPDM Roofing is:
✔ Long-Lasting: Can exceed 30+ years with proper maintenance.
✔ Weather-Resistant: Highly resistant to UV rays, hail, and extreme temperatures.
TPO Roofing is:
✔ Energy-Efficient: Reflects heat, reducing cooling costs.
✔ Resistant to Mold & Punctures: Provides enhanced durability.
✔ Ideal for Large Commercial Spaces: Works well for warehouses, retail spaces, and office buildings.
Insurance Claims & Private Pay Projects: We Offer Both
At SERVPRO of South Mecklenburg County, we make it easy for homeowners and business owners to get the roofing services they need—whether through an insurance claim or private pay.
Insurance Claims
We Handle the Process for You if your roof has been damaged by a storm, hail, or other unexpected events, we take the stress out of the insurance claim process.
✔ Free Roof Inspection: Our roof inspectors conduct a thorough assessment of your roof to identify damage that qualifies for an insurance claim.
✔ Comprehensive Documentation: We provide detailed photos, reports, and professional recommendations to submit with your claim.
✔ Assistance with Filing: We work directly with your insurance company to ensure all necessary documentation is provided for a smooth claims process.
✔ Meeting with Adjusters: Our team meets with the insurance adjuster on your behalf, advocating for a fair and accurate assessment of your roof’s damage.
✔ Hassle-Free Repairs & Replacement: Once approved, we handle the entire roofing project, ensuring top-quality workmanship and manufacturer-backed warranties.
Private Pay Roofing Projects
Flexible & Affordable Solutions If your roof needs replacement or repairs but isn’t covered by insurance, we offer private pay options with fair pricing and financing solutions.
✔ Upfront Estimates: Transparent pricing with no hidden fees.
✔ Flexible Financing: Coming Soon
✔ Premium Materials & Workmanship: The same quality and attention to detail, regardless of payment method. ✔ Manufacturer Warranties: Full protection on materials and installation.
💡 Private pay is perfect for homeowners looking to upgrade their roof, extend its lifespan, or improve energy efficiency without relying on an insurance claim.
Tarp & Board-Up vs. Shrink Wrapping: Cost & Benefit Analysis
Tarp & Board-Up
✔ Quick & Cost-Effective: A short-term solution for storm-damaged properties.
✔ Immediate Protection: Helps prevent further weather damage.
✔ Temporary Solution: May require frequent maintenance and replacement.
Shrink Wrapping (Best for Commercial Roofing)
✔ Superior Durability: Offers long-term, weatherproof protection.
✔ Ideal for Large-Scale or High-Value Properties: Perfect for commercial applications.
✔ Cost-Effective Over Time: Reduces ongoing maintenance and reinstallation costs.
Compliance & Safety Standards That Exceed Competitors
At SERVPRO of South Mecklenburg County, we prioritize safety, compliance, and quality assurance beyond what most general contractors offer.
✔ Alignment with RIMKUS ensures workplace safety, hazard control, and compliance with OSHA standards.
✔ Drug-Tested & Background-Checked Crews: Every worker undergoes a rigorous screening process, ensuring trustworthy professionals on every project.
✔ Strict Adherence to Building Codes & Industry Standards: We comply with local, state, and federal regulations for fire, water, and structural restoration.
✔ SERVPRO™ National Brand Standards: As part of the SERVPRO™ national network, we follow industry-leading protocols in restoration, mitigation, and reconstruction.
💡 SERVPRO of South Mecklenburg County isn’t just about rebuilding—we restore properties with integrity, professionalism, and safety as our top priorities.
Business Continuity for Commercial Properties
Many contractors focus only on residential projects, but SERVPRO of South Mecklenburg County specializes in keeping businesses operational during restoration and reconstruction projects.
✔ Disaster Recovery for Large-Scale Facilities: We restore retail centers, hotels, office buildings, industrial plants, healthcare facilities, and more.
✔ Phased Restoration to Reduce Downtime: We schedule work in phases to keep essential business operations running.
✔ After-Hours & Weekend Availability: Our crews work around business needs to minimize disruption.
✔ Commercial Shrink Wrapping & Weatherproofing: We protect buildings while roofing, exterior work, or structural repairs are in progress.
💡 From small businesses to large corporations, SERVPRO of South Mecklenburg County provides commercial restoration services that ensure business continuity.
Local, Community-Focused, & Nationally Backed
✔ Locally Owned & Operated: As part of the Charlotte community, we provide personalized service and fast response times.
✔ National SERVPRO™ Brand Strength: With nationwide resources, large-scale equipment, and advanced restoration technology, we handle disasters of any size.
✔ 24/7 Emergency Response: Unlike many contractors, we are always available to assist homeowners and businesses in times of crisis.
✔ Storm & Catastrophic Event Response: As part of the SERVPRO™ national disaster recovery team, we deploy crews to handle large-scale disasters across the region.
💡 SERVPRO of South Mecklenburg County combines local expertise with the power of a nationally recognized restoration brand.
Full-Service Disaster Recovery & Reconstruction Expertise
Most contractors only handle one part of the restoration process, such as roofing or basic repairs. SERVPRO of South Mecklenburg County is a full-service restoration and reconstruction provider, offering turnkey solutions from initial damage mitigation to complete property rebuilding.
✔ Fire & Smoke Damage Restoration: We don’t just replace damaged materials—we remove smoke residue, eliminate odors, and fully restore structural integrity.
✔ Water & Storm Damage Recovery: From water extraction and drying to mold remediation and structural repairs, we restore properties after flooding, hurricanes, and storms.
✔ Complete Structural Rebuilding: We offer everything from framing and drywall to flooring, cabinetry, and painting to bring homes and businesses back to pre-loss condition.
✔ Emergency Response & Board-Up Services: Immediate protection to prevent further damage before full restoration begins.
SERVPRO of South Mecklenburg County isn’t just a contractor—we’re a full-scale disaster recovery and reconstruction provider.
Contact us today for a free roof inspection and let SERVPRO of South Mecklenburg County take care of everything—from the insurance claim to private pay roofing solutions!
What our
customers are saying
At 6:30pm on Friday night, discovered that my water heater had split leaking 80 gallons of water into the basement. Jacob arrived about 45 min after calling and began the process to assess the extend of water damage. Mike and Jayden arrived shortly after and began the process of extracting water and removing the wet carpet and padding. They setup fans and equipment to dry the remaining moisture. All 3 worked quickly, are very polite and professional. Very thankful that they responded so quickly. Many thanks!
Jim and Annemarie were incredibly honest and friendly when they arrives. They went above and beyond to help fix the problems we reviewed. You can trust them to do the right thing! I wouldn't call anyone else!
They rate a 10 STAR rating! They stand "Head and Shoulders" over their competitors. During their inspection, they found water and moisture in 2 walls. Sections of 2 walls (2 rooms) and flooring in a bathroom were removed. Specialize equipment was used to dry out the walls.
They responded quickly, explained what they would do and were reasonably priced,
Not only were they professional and courteous, but they made sure we were pleased with the results.
It is hard to find good service people in any industry. Make sure you put this company on your "Best of the Best" list!!!
This is the second time we have used them.
They are exactly who you need when an emergency occurs.
We wanted to say thanks for a job well done and how pleased we are with the entire SERVPRO team that worked on the water issue in our home. As a lead team member, Ryan was exceptional having paid attention to every detail and going that extra yard to ensure us that all work was on course. Both Chris and Jim were excellent as well, and the entire team was dedicated in their role, checking on progress each day until the situation was totally eradicated.
I called SERVPRO to hire someone to diagnose water damage at my house. The agent picked up immediately, since it was an emergency on a weekend, I was pleasantly surprised. The inspection was free and they accommodated my schedule. Although I didn't end up using the service, they were very helpful and provided me with all of the information I needed to make a decision. Will be calling them back for sure!
If you are contacting this business, you’re probably having something bad happening at your house. And at SERVPRO, my experience was as if they knew what may be on my mind, anticipated my needs, communicated clearly as to what was going to take place, accommodated above and beyond where they could; and made themselves available for questions. I would 100% do business again with SERVPRO and only recommend businesses that are legit, specifically from a service standpoint. Annemarie is the bomb, and her crew that worked with me, each of them from the initial consult guys, to the demo guys, to the team that checked in on us regularly...y’all do work that matters. Thanks. Big thanks.
Jim and Annemarie were incredibly honest and friendly when they arrived. They went above and beyond to help fix the problems we reviewed. You can trust them to do the right thing! I wouldn’t call anyone else!
If you are reading this you likely have an urgent issue at hand so go ahead and dial their number while you read..... and here’s why.
Although I have owned and managed multiple buildings, homes and rentals over the last 30 years and have had my share of “issues”.
Most recently however, I have had two instances of significant water damage at my personal residence. I was fortunate to find these guys close by and have used them both times. I can’t say enough about my positive experience with this ENTIRE team.
The owners, Jim and AnnMarie, operate with a level of integrity and service excellence that I’ve found painfully missing from competitors.
The technicians are knowledgeable, attentive and extremely focused on assuring you can live, breathe and function as best as possible during your disruption. The team will keep you informed, keep their promises and help you navigate best options for your individual situation. They truly go above and beyond at every opportunity to do so.
I’ve recommended them to my parents, neighbors, friends and associates and am recommending them to you too!
If you went ahead and dialed them when you started reading, they are probably already on the way!
I recently hired SERVPRO of South Mecklenburg County to handle water damage in my home.
My first contact was with Annemarie at the SERVPRO Office and I was impressed as to how personable she was and knowledgeable in answering my questions. She got me on the schedule almost immediately so there was no wait. She is the kind of employee who goes the extra mile.
When Ryan, Norman, Sebastian and Jim (of SERVPRO) arrived at my home to do the water mitigation work, they were pleasant, professional and informative. They took charge and got the work done in a timely manner and I had complete confidence in them.
Not only would I recommend this company; I commend them on hiring really good people who represent the company in an exceptional way. It was a pleasure to work with all of them.
About Us
SERVPRO of South Mecklenburg County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of South Mecklenburg County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of South Mecklenburg County can also mitigate mold from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our team is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of South Mecklenburg County.
Our owners, Brian and Bruce Bowen, have dedicated decades to building our locally based restoration team to be a reputable and respected service provider in the Charlotte area. We are a trusted name for restoration, remediation, reconstruction, mitigation, and premier cleaning throughout the communities that we serve. Our professionals have over a century of combined restoration experience, giving each member of our team a unique and professional approach to every project we undertake to exceed the expectations of the customers we serve.
If you would like to schedule service for your home or business, please call today!
