SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Rockingham County
Our Google Reviews
(336) 573-4345
5.0
(51 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

We found mold in our home and honestly didn’t know what to do. It was stressful and scary, especially worrying about our family and our house. From the first phone call, SERVPRO of Rockingham County was kind, reassuring, and quick to respond. They explained everything in a way we could understand and took care of the mold problem from start to finish. They removed the mold, fixed the damage, and made sure our home was safe and clean again. When they were done, everything looked great — you would never know there had been mold there. The whole team was professional, respectful, and truly cared about helping us through a tough situation. We’re very thankful for their help and would definitely recommend SERVPRO of Rockingham County to anyone dealing with mold damage or needing mold cleanup and restoration.

McKenna Rakaczewski

UPDATE: Cliff called and explained what had happened and I so appreciated the call. Meeting Cliff was a real treat, one of the kindest folks I've spoken with outside of church in quite awhile! He spoke using real people words, very down to earth and easy to understand. He gave my mother and I some valuable information plus shared resources. Thank you Cliff for your willingness to help. Highly recommended, GREAT BUSINESS!!! I called then Cliff returned my call, said he would be out between 3:30-4, never showed, never called. I called back and no return call. BAD BUSINESS!!!

LaVonne Blalock

I have referred client’s over the years to this amazing team! They are one of the few companies on my A+ list ! They’re trustworthy and a dedicated service to our community and area! Thank you big time for your many years of service.

MELODY TUTTLE

We had a puff back from our HVAC system and SERVPRO OF ROCKINGHAM COUNTY came out quickly to handle the cleanup. They were professional, thorough, and very respectful of our home. They cleaned all affected areas and made sure everything was safe and restored properly. The team explained the process clearly and worked efficiently. We really appreciated their fast response during a stressful situation and would highly recommend them to anyone dealing with smoke or soot damage.

Chris Lester

Cliff and his crew at SERVPRO are the real deal. They showed up fast when we needed them, got everything taken care of, and were just great people to work with. I’d call them again in a heartbeat. Highly recommend!

Amy C

ServePro has been a lifesaver! Their entire team is professional, friendly, and explained every step of the process. If you are in need of any water, fire, smoke, mold damage or mitigation services - they should be your first call in Rockingham County. Cliff and Jodi take pride in their community and it shows through their work. They have built amazing partnerships with local business to give the best to their clients. Their people focused approach is what makes them stand out amongst the rest.

Gini Cardwell

Servpro and Cliff have done multiple projects for me personally and for my business. His team is always thorough and professional and goes above and beyond to make sure everything is done correctly and to our satisfaction. I highly recommend Servpro and Cliff for all your needs!

John Dabbs

Amazing results and service! Cliff is always professional and reliable! Thanks for the many jobs you have done for me and my family!

Debbie Dabbs

Highly recommend for their wonderful assistance & direction in such a stressful situation!!

Tina Marsh

About Us

SERVPRO of Rockingham County

A Family-Run, Legacy-Driven Restoration Company Serving Rockingham County for Over 15 Years

For more than 15 years, SERVPRO of Rockingham County has been a trusted name in cleanup, restoration, and reconstruction—serving our neighbors with professionalism, compassion, and care. We are proud to be a locally owned, family-run legacy business, built on integrity, accountability, and a deep commitment to helping people through life’s most difficult moments.

Specializing in water damage restoration, fire and smoke cleanup, mold remediation, storm damage, and full reconstruction, we provide end-to-end solutions for both residential and commercial properties. From a small leak to a large-scale disaster, our team is equipped to restore not only your property, but your peace of mind.

At the heart of our company is Cliff Lester, Owner and Operator, whose leadership is grounded in service, transparency, and doing what’s right—every time. Alongside his wife, Jodi, Cliff has built SERVPRO of Rockingham County with a strong family foundation, one that now proudly includes the next generation. With the addition of their son and Cliff’s brother, Chris joining the leadership team, our business continues to grow as a true legacy—one rooted in family values and long-term commitment to the community we call home.

Our technicians are IICRC-certified and trained in industry-leading restoration techniques, using advanced equipment to handle mitigation, cleaning, and reconstruction with precision and care. We manage the entire process—from emergency response through final rebuild—and work directly with insurance providers to simplify the claims experience.

Available 24/7, SERVPRO of Rockingham County is here when it matters most—helping make it Like it never even happened®.

Clifford W. Lester III, Jodi P. Lester
Clifford W. Lester III, Jodi P. Lester
Owners of SERVPRO of Rockingham County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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