SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Rockingham County
Our Google Reviews
(336) 573-4345
5.0
(54 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have a Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


Green number 1

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

Green number 2

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

Green number 3

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

Green number 4

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

I highly recommend this business! Excellent customer service, very professional, and truly goes above and beyond to make sure everything is done right. You can tell they take pride in their work and care about their customers. I had a wonderful experience and will definitely be using them again. Thank you for the outstanding service!

Lavette Medina

They were very professional and took care of my home like it was their own.

Holly Ridge

From my recent experience with SERVPRO, I was completely satisfied with all their work and communication keeping me updated on the process. I would highly recommend their outstanding service... Judy Hutcherson

Judy Hutcherson

The guys from Servpro were great! They took care of everything. Whenever I had questions or concerns they always responded quickly. They are very professional but also determined to see their customers are taken care of.

Kitty Cardwell

We found mold in our home and honestly didn’t know what to do. It was stressful and scary, especially worrying about our family and our house. From the first phone call, SERVPRO of Rockingham County was kind, reassuring, and quick to respond. They explained everything in a way we could understand and took care of the mold problem from start to finish. They removed the mold, fixed the damage, and made sure our home was safe and clean again. When they were done, everything looked great — you would never know there had been mold there. The whole team was professional, respectful, and truly cared about helping us through a tough situation. We’re very thankful for their help and would definitely recommend SERVPRO of Rockingham County to anyone dealing with mold damage or needing mold cleanup and restoration.

McKenna Rakaczewski

UPDATE: Cliff called and explained what had happened and I so appreciated the call. Meeting Cliff was a real treat, one of the kindest folks I've spoken with outside of church in quite awhile! He spoke using real people words, very down to earth and easy to understand. He gave my mother and I some valuable information plus shared resources. Thank you Cliff for your willingness to help. Highly recommended, GREAT BUSINESS!!! I called then Cliff returned my call, said he would be out between 3:30-4, never showed, never called. I called back and no return call. BAD BUSINESS!!!

LaVonne Blalock

We had a puff back from our HVAC system and SERVPRO OF ROCKINGHAM COUNTY came out quickly to handle the cleanup. They were professional, thorough, and very respectful of our home. They cleaned all affected areas and made sure everything was safe and restored properly. The team explained the process clearly and worked efficiently. We really appreciated their fast response during a stressful situation and would highly recommend them to anyone dealing with smoke or soot damage.

Chris Lester

Cliff and his crew at SERVPRO are the real deal. They showed up fast when we needed them, got everything taken care of, and were just great people to work with. I’d call them again in a heartbeat. Highly recommend!

Amy C

ServePro has been a lifesaver! Their entire team is professional, friendly, and explained every step of the process. If you are in need of any water, fire, smoke, mold damage or mitigation services - they should be your first call in Rockingham County. Cliff and Jodi take pride in their community and it shows through their work. They have built amazing partnerships with local business to give the best to their clients. Their people focused approach is what makes them stand out amongst the rest.

Gini Cardwell
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