SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Rockingham County

Our Google Reviews
(336) 573-4345
5.0
(46 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


1.svg

Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

2.svg

Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

3.svg

Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

4.svg

Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

Absolutely wonderful experience working with Cliff and his team. He has been very helpful throughout our entire process.

Charissa E.
Stoneville

I cannot recommend SERVPRO of Rockingham County enough! If I could have given more stars, I would’ve. They promptly took care of the water damage we had and were extremely pleasant to be around. Truly an amazing experience given the situation.

Avery K.
Stoneville

Cliff and his team are amazing! We have had several major things happen to our home over the years and Cliff has always been there. Super helpful in clean up and getting your home back to the way you love it! You will never go wrong calling SERVPRO of Rockingham County!

Liz E.
Stoneville

Cliff and his crew are very efficient, thorough, and honest! Detail oriented. I would highly recommend them.

Benita L.
Stoneville

Great company with great people. Cliff, Jody, and Oscar are always prompt and do what they say they are going to do. Highly recommend them.

Robert S.
Stoneville

The main things I look for when hiring someone to work in my home is knowledge, honesty, and trustworthiness. You can rest assured that’s exactly what you’re getting with SERVPRO of Rockingham County!

Farrah D.
Stoneville

SERVPRO has been a lifesaver! Their entire team is professional, friendly, and explained every step of the process. If you are in need of any water, fire, smoke, mold damage or mitigation services - they should be your first call in Rockingham County.

Cliff and Jodi take pride in their community and it shows through their work. They have built amazing partnerships with local business to give the best to their clients. Their people focused approach is what makes them stand out amongst the rest.

Gini C.
Madison

Amazing results and service! Cliff is always professional and reliable! Thanks for the many jobs you have done for me and my family!

Debbie D.
Eden

Cliff and his team are amazing to work with, and very professional. I highly recommend, because you'll always get the best from this business.

Johnny S.
Stoneville

Absolutely wonderful experience working with Cliff and his team. He has been very helpful throughout our entire process.

Charissa E.
Stoneville

I cannot recommend SERVPRO of Rockingham County enough! If I could have given more stars, I would’ve. They promptly took care of the water damage we had and were extremely pleasant to be around. Truly an amazing experience given the situation.

Avery K.
Stoneville

Cliff and his team are amazing! We have had several major things happen to our home over the years and Cliff has always been there. Super helpful in clean up and getting your home back to the way you love it! You will never go wrong calling SERVPRO of Rockingham County!

Liz E.
Stoneville

Cliff and his crew are very efficient, thorough, and honest! Detail oriented. I would highly recommend them.

Benita L.
Stoneville

Great company with great people. Cliff, Jody, and Oscar are always prompt and do what they say they are going to do. Highly recommend them.

Robert S.
Stoneville

The main things I look for when hiring someone to work in my home is knowledge, honesty, and trustworthiness. You can rest assured that’s exactly what you’re getting with SERVPRO of Rockingham County!

Farrah D.
Stoneville

SERVPRO has been a lifesaver! Their entire team is professional, friendly, and explained every step of the process. If you are in need of any water, fire, smoke, mold damage or mitigation services - they should be your first call in Rockingham County.

Cliff and Jodi take pride in their community and it shows through their work. They have built amazing partnerships with local business to give the best to their clients. Their people focused approach is what makes them stand out amongst the rest.

Gini C.
Madison

Amazing results and service! Cliff is always professional and reliable! Thanks for the many jobs you have done for me and my family!

Debbie D.
Eden

Cliff and his team are amazing to work with, and very professional. I highly recommend, because you'll always get the best from this business.

Johnny S.
Stoneville

About Us

SERVPRO of Rockingham County: Your Trusted Restoration Experts for Over 15 Years

SERVPRO of Rockingham County is a locally owned and family-operated restoration company with more than 15 years of experience serving our neighbors with professionalism, compassion, and care. Specializing in both mitigation and full reconstruction services, we offer comprehensive solutions for water damage, fire and smoke damage, mold remediation, storm damage, and specialty cleaning, including carpet, rug, and upholstery care. Whether it’s a minor water leak or a major disaster, our certified team is here to restore your property—and your peace of mind.

At the core of our business is Cliff Lester, Owner and Operator, who leads with heart, integrity, and an unwavering dedication to customer satisfaction. Cliff and his wife, Jodi, live and serve in the community they love, and their commitment to treating every customer like family drives everything we do. Cliff understands that property damage can be one of life’s most overwhelming moments, and he personally ensures that every client is treated with respect, empathy, and clear communication from start to finish.

Our highly trained technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and equipped with industry-leading technology. From water extraction and structural drying to smoke odor removal, mold containment, and full-scale reconstruction, we bring the knowledge and resources of a national brand with the personalized service of a small-town team.

What sets SERVPRO of Rockingham County apart is our end-to-end service model—we handle every step, from the emergency response to complete rebuild, so you don’t have to juggle multiple contractors. We also offer direct communication with your insurance provider, streamlining the claims process and reducing your stress.

With 24/7 emergency response, fast action, and a deep commitment to excellence, we stand by our promise to make it “Like it never even happened.”

Whether you're facing water, fire, mold, or storm damage—or simply need a deep clean—SERVPRO of Rockingham County is here to help you rebuild with confidence. Let us be the team you trust when it matters most.

Clifford W. Lester III, Jodi P. Lester
Clifford W. Lester III, Jodi P. Lester
Owners of SERVPRO of Rockingham County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.