Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Rockingham County

Our Google Reviews
(336) 573-4345
5.0
(46 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Rockingham County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I highly recommend this company. I was so stressed out over my situation and they came in very professional, very kind, and patient. They did excellent work and a couple of extras that they didn't have to do. And became almost like family! I hope I never have to use them again... But if I have ANY issues they will be my very first phone call for sure! You won't go worng with hiring these guys!

Mollie M.
Eden

I highly recommend this company. I was so stressed out over my situation and they came in very professional, very kind, and patient. They did excellent work and a couple of extras that they didn't have to do. And became almost like family! I hope I never have to use them again... But if I have ANY issues they will be my very first phone call for sure! You won't go wrong with hiring these guys!

Mollie
Reidsville

I highly recommend SERVPRO of Rockingham County. Cliff and Oscar came promptly and did excellent work. It was such a relief to have them take care of my water damage! They were very professional, friendly, and easy to work with!

Kathy D.
Martinsville

We used SERVPRO to assess and control water damage from a basement water leak. They were quick to respond, attentive to detail, and very professional. We highly recommend SERVPRO of Rockingham County!  

     

Charles R.
Stokesdale

The Shiloh Fire Department ownes the Community Center located on Settle Bridge Road in Stoneville. We discovered a leak in the roof by mold showing up on the wall in the women's bathroom. Cliff with SERVPRO was contacted and began the mold mediation in a very quick time frame. Ceiling and wall sheetrock along with the insulation was removed and air purifiers put in place. After the mold removal was completed, reconstruction of the bathroom began. SERVPRO was a turn key contract. They handled everything from the mold removal to the completed finished bathroom. Cliff and his team was a pleasure to work with. The cost was very reasonable as well. I would highly recommend SERVPRO for your mitigation and repair needs.

Robert C.
Stoneville

Highly recommend for their wonderful assistance & direction in such a stressful situation!!

Tina M
Reidsville

Cliff and his team are the best people to help you through the trauma of a home disaster. They work tirelessly to get you back in your home as quickly as possible without sacrificing quality in their work.

Louise P.
Eden

I cannot commend or recommend SERVPRO of Rockingham County enough. I had an incident where I had extensive water damaged to my newly remodeled home. They responded and were in my home immediately. Not only did they respond immediately, but their professionalism and knowledge was remarkable. I HIGHLY recommend them to anyone who is in need of any type of home recovery. 

Chet C.
Stoneville

When we realized that our water heater had burst, we were overwhelmed. We called Cliff at SERVPRO and had all of our anxieties eliminated. Cliff took care of everything. From the initial evaluation , to insurance contacts, removal of any damage, drying process, clean-up, help with materials to the finished product. We love it. Oscar, his employee was amazing as were any of the other workers he sent to our house. They were professional and trustworthy. I would not us anyone else, they are the best.

Marcia W.
Stoneville

I highly recommend this company. I was so stressed out over my situation and they came in very professional, very kind, and patient. They did excellent work and a couple of extras that they didn't have to do. And became almost like family! I hope I never have to use them again... But if I have ANY issues they will be my very first phone call for sure! You won't go worng with hiring these guys!

Mollie M.
Eden

I highly recommend this company. I was so stressed out over my situation and they came in very professional, very kind, and patient. They did excellent work and a couple of extras that they didn't have to do. And became almost like family! I hope I never have to use them again... But if I have ANY issues they will be my very first phone call for sure! You won't go wrong with hiring these guys!

Mollie
Reidsville

I highly recommend SERVPRO of Rockingham County. Cliff and Oscar came promptly and did excellent work. It was such a relief to have them take care of my water damage! They were very professional, friendly, and easy to work with!

Kathy D.
Martinsville

We used SERVPRO to assess and control water damage from a basement water leak. They were quick to respond, attentive to detail, and very professional. We highly recommend SERVPRO of Rockingham County!  

     

Charles R.
Stokesdale

The Shiloh Fire Department ownes the Community Center located on Settle Bridge Road in Stoneville. We discovered a leak in the roof by mold showing up on the wall in the women's bathroom. Cliff with SERVPRO was contacted and began the mold mediation in a very quick time frame. Ceiling and wall sheetrock along with the insulation was removed and air purifiers put in place. After the mold removal was completed, reconstruction of the bathroom began. SERVPRO was a turn key contract. They handled everything from the mold removal to the completed finished bathroom. Cliff and his team was a pleasure to work with. The cost was very reasonable as well. I would highly recommend SERVPRO for your mitigation and repair needs.

Robert C.
Stoneville

Highly recommend for their wonderful assistance & direction in such a stressful situation!!

Tina M
Reidsville

Cliff and his team are the best people to help you through the trauma of a home disaster. They work tirelessly to get you back in your home as quickly as possible without sacrificing quality in their work.

Louise P.
Eden

I cannot commend or recommend SERVPRO of Rockingham County enough. I had an incident where I had extensive water damaged to my newly remodeled home. They responded and were in my home immediately. Not only did they respond immediately, but their professionalism and knowledge was remarkable. I HIGHLY recommend them to anyone who is in need of any type of home recovery. 

Chet C.
Stoneville

When we realized that our water heater had burst, we were overwhelmed. We called Cliff at SERVPRO and had all of our anxieties eliminated. Cliff took care of everything. From the initial evaluation , to insurance contacts, removal of any damage, drying process, clean-up, help with materials to the finished product. We love it. Oscar, his employee was amazing as were any of the other workers he sent to our house. They were professional and trustworthy. I would not us anyone else, they are the best.

Marcia W.
Stoneville

About Us

SERVPRO of Rockingham County: Your Trusted Restoration Experts for Over 15 Years

SERVPRO of Rockingham County is a locally owned and family-operated restoration company with more than 15 years of experience serving our neighbors with professionalism, compassion, and care. Specializing in both mitigation and full reconstruction services, we offer comprehensive solutions for water damage, fire and smoke damage, mold remediation, storm damage, and specialty cleaning, including carpet, rug, and upholstery care. Whether it’s a minor water leak or a major disaster, our certified team is here to restore your property—and your peace of mind.

At the core of our business is Cliff Lester, Owner and Operator, who leads with heart, integrity, and an unwavering dedication to customer satisfaction. Cliff and his wife, Jodi, live and serve in the community they love, and their commitment to treating every customer like family drives everything we do. Cliff understands that property damage can be one of life’s most overwhelming moments, and he personally ensures that every client is treated with respect, empathy, and clear communication from start to finish.

Our highly trained technicians are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) and equipped with industry-leading technology. From water extraction and structural drying to smoke odor removal, mold containment, and full-scale reconstruction, we bring the knowledge and resources of a national brand with the personalized service of a small-town team.

What sets SERVPRO of Rockingham County apart is our end-to-end service model—we handle every step, from the emergency response to complete rebuild, so you don’t have to juggle multiple contractors. We also offer direct communication with your insurance provider, streamlining the claims process and reducing your stress.

With 24/7 emergency response, fast action, and a deep commitment to excellence, we stand by our promise to make it “Like it never even happened.”

Whether you're facing water, fire, mold, or storm damage—or simply need a deep clean—SERVPRO of Rockingham County is here to help you rebuild with confidence. Let us be the team you trust when it matters most.

Clifford W. Lester III, Jodi P. Lester
Clifford W. Lester III, Jodi P. Lester
Owners of SERVPRO of Rockingham County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.