Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
SERVPRO of Mt. Airy, Pilot Mountain
Need Odor Removal?
A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary.
When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall.
We can help with odors from:
The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh.
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.
Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
What Our
Customers Are Saying
We had SERVPRO come out to clean our couches, rugs, and carpet. I have had several other professionals provide the same services to the same areas and the stains have never been lifted. When I called SERVPRO it was honestly more for peace of mind knowing that everything was clean. I did not expect the stains to actually be removed since no one else has ever been able to do it before. When they were finished everything looked brand new, smelled amazing, and there were NO more stains anywhere. They were very professional, polite, on time, and most of all thorough. They did not leave until the job was completely done to my satisfaction and theirs. I highly recommend them and only them to anyone who is looking for similar services.
They were so genuine and made sure the job was done 110% … no shortcuts. I highly recommend for whatever job you are needing them for.
"SERVPRO installed two split systems in our home. Very professional and extremely knowledgeable. Fine gentlemen!"
"So thankful for SERVPRO Mt Airy. They helped tremendously with a remodel we recently did."
"The team cleaned our sofas and chairs that needed cleaning long before now. They brought our furniture back to life. They treated it with Scotchgard to make it like new again. We left them in the home to do their job while we were gone for the day. They are gentlemen in everyway and very trustworthy. I recommend them for your cleaning needs! Oh and by the way, I will not wait so long between cleanings this time. Thanks SERVPRO!"
"I was extremely satisfied with the service and have already recommended them to others in the area. Great customer service service!!"
"They are the best. I have been pleased with all their work. When I called SERVPRO they were at my house in 1 hour ready to go to work. They have been "GREAT."
About Us
SERVPRO of Mt. Airy, Pilot Mountain
SERVPRO of Mt. Airy, Pilot Mountain is a veteran-owned restoration and construction company proudly serving Surry and Stokes Counties. With a foundation built on service, quality, and community, our mission is to provide expert assistance when you need it most. We specialize in water, fire, mold, and storm damage restoration, offering 24/7 emergency response and complete solutions—from initial cleanup to the final rebuild.
As a licensed NASCLA General Building Contractor and an IICRC Certified Firm, our highly trained team is committed to making it “Like it never even happened.” Through continuous training and industry certification, our staff is equipped with the knowledge and skill to handle any size disaster. With access to SERVPRO’s nationwide network of qualified franchises, no damage is too large or too small.
Our owner, James Gosnell, brings years of experience in property restoration and commercial construction as the driving force behind our mission. A United States Marine Corps veteran, James served in two overseas deployments before earning his Bachelor of Finance from the University of South Alabama. Prior to opening this franchise, he managed large-scale commercial flooring projects across Florida and North Carolina, building expertise in complex and fast-moving construction environments. His leadership, discipline, and deep industry knowledge ensure that SERVPRO of Mt. Airy, Pilot Mountain consistently delivers results that exceed expectations.
We are also dedicated to our community—training and developing local employees, fostering meaningful careers, and building a stronger future for the families and businesses we serve.
Since 1967, SERVPRO has been the cleaning and restoration brand that homeowners and businesses trust nationwide. At SERVPRO of Mt. Airy, Pilot Mountain, we’re proud to carry that tradition forward here in Surry and Stokes Counties.
If you would like to schedule service for your home or business, please call today!
