SERVPRO worker in hazmat suit cleaning up trauma scene

Biohazard Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Commercial, Residential, and Industrial Biohazard Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Biohazard Specialists
  • Streamlined Insurance Process 

Here to Help® 24/7

SERVPRO of Lenoir, Duplin & Jones Counties

Our Google Reviews
(252) 208-7888
4.8
(74 reviews)

Why Choose SERVPRO for Biohazard Cleaning Services?

If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.  

Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.

Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.

We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.

crime scene tape with people cleaning in the background
crime scene tape with people cleaning in the background

Crime Scene and Trauma

Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:

  • Blood
  • Bodily fluids
  • Decomposing tissue

Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible. 

a person tying together a collection bag
a person tying together a collection bag

Death and Suicide

Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.

Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.

an extremely cluttered space
an extremely cluttered space

Hoarding Cleanup

Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space. 

two people in hazmat suits spraying a living room with a cleaning substance
two people in hazmat suits spraying a living room with a cleaning substance

Rodent Infestation

No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.” 

a person spraying and wiping down a wall
a person spraying and wiping down a wall

Viruses & Pathogens

Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.

two people tying a bag together with a substance inside
two people tying a bag together with a substance inside

Illicit Substances

The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.

a person collecting a substance on a swab
a person collecting a substance on a swab

Chemicals and Residues

Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:

  • Fingerprint powder  
  • Tear gas  
  • Pepper spray  
  • Fire extinguishers

SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.

Person with a sprayer cleaning inside car
Person with a sprayer cleaning inside car

Squad Cars and Jail Cells

Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:

  • Blood
  • Drug Residue
  • Bodily Fluids

must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.

a woman speaking on her phone
a woman speaking on her phone

What To Do When You Have A Biohazard Emergency

The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.

Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.


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Call Emergency Personnel

Emergency services should be called in a life-threatening situation.

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Do Not Attempt Any Cleaning Yourself

Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.

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Stay Out Of The Area

Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.

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Treat All Bodily Fluids As Contaminated

Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.

Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly. 

What our
customers are saying

We recently used SERVPRO of Lenoir, Duplin & Jones Counties and were very pleased. They were so polite and knowledgeable and I would highly recommend calling them in an emergency!

Kristen
Snow Hill

When we arrived at our vacation home, a pipe had ruptured and the we had water everywhere! We called SERVPRO of Lenoir, Duplin & Jones Counties and they were so quick getting there. They carefully explained what they were doing and guided us through the entire process. We are so happy we called them!

Stephanie
Beaufort

SERVPRO of Lenoir, Duplin & Jones Counties are amazing!They were very professional and handled all of our personal possessions with great care. We would highly recommend them to any one!

Ryan
Jacksonville

I would highly recommend SERVPRO to everyone! They were so quick to get here in our time of need. The technicians were courteous and polite of our situation and took the time to answer all of our questions. 

Sue
New Bern

I can not tell you enough how thankful we are for SERVPRO of Lenoir, Duplin & Jones Counties. Not only did they get here quickly but they were so knowledgeable, professional and super friendly! They clearly explained the process and made us feel so much better about the situation. I would highly recommend them to anyone! 

Trevor
Jacksonville

When we suffered a water loss at our business SERVPRO of Lenoir, Duplin & Jones Counties were quick to respond. They walked us through the process and removed the water quickly so that we could continue to provide quality care to our customers. We would recommend them! 

Leonard
Kinston

After a small fire in our kitchen, we had to have the ducts cleaned at our house. Ken and Jose did a great job! They were courteous, explained the process and were very knowledgeable. I would highly recommend SERVPRO of Lenoir, Duplin & Jones Counties. 

Andrew
New Bern

I was so pleased with the work that SERVPRO did at our home. I would recommend them to anyone!

Donna
Hookerton

Everyone at SERVPRO was so polite and courteous. They showed up at my house on time and were extremely professional. 

Norma
Swansboro

We recently used SERVPRO of Lenoir, Duplin & Jones Counties and were very pleased. They were so polite and knowledgeable and I would highly recommend calling them in an emergency!

Kristen
Snow Hill

When we arrived at our vacation home, a pipe had ruptured and the we had water everywhere! We called SERVPRO of Lenoir, Duplin & Jones Counties and they were so quick getting there. They carefully explained what they were doing and guided us through the entire process. We are so happy we called them!

Stephanie
Beaufort

SERVPRO of Lenoir, Duplin & Jones Counties are amazing!They were very professional and handled all of our personal possessions with great care. We would highly recommend them to any one!

Ryan
Jacksonville

I would highly recommend SERVPRO to everyone! They were so quick to get here in our time of need. The technicians were courteous and polite of our situation and took the time to answer all of our questions. 

Sue
New Bern

I can not tell you enough how thankful we are for SERVPRO of Lenoir, Duplin & Jones Counties. Not only did they get here quickly but they were so knowledgeable, professional and super friendly! They clearly explained the process and made us feel so much better about the situation. I would highly recommend them to anyone! 

Trevor
Jacksonville

When we suffered a water loss at our business SERVPRO of Lenoir, Duplin & Jones Counties were quick to respond. They walked us through the process and removed the water quickly so that we could continue to provide quality care to our customers. We would recommend them! 

Leonard
Kinston

After a small fire in our kitchen, we had to have the ducts cleaned at our house. Ken and Jose did a great job! They were courteous, explained the process and were very knowledgeable. I would highly recommend SERVPRO of Lenoir, Duplin & Jones Counties. 

Andrew
New Bern

I was so pleased with the work that SERVPRO did at our home. I would recommend them to anyone!

Donna
Hookerton

Everyone at SERVPRO was so polite and courteous. They showed up at my house on time and were extremely professional. 

Norma
Swansboro

About Us

SERVPRO Home Restoration of Lenoir, Duplin, Jones, and Wayne Counties understands the stress and worry that comes with fire damage or water damage and the disruption that storms can cause on your life at home or in your  business. Our goal is to quickly minimize the interruption to your life and restore your home "Like it never even happened."


SERVPRO of Lenoir, Duplin, Jones, Wayne Counties specializes in the clean up and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Lenoir, Duplin, Jones, & Wayne Counties including the towns of Wallace, Mt Olive, Beulaville, Kenansville, Warsaw, Rose Hill, Trenton, Maysville, Pollocksville, Pikeville, Kinston, LaGrange, Goldsboro can also mitigate mold and mildew from your home or business.

Our staff and professional construction crews are highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge for seamless communication with your insurance provider and restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Lenoir, Duplin, Jones, & Wayne Counties.

Our franchise is locally owned and operated by Licensed General Contractor Tony and Charlene Turner. Natives of Lenoir County, they are committed to making sure that our customers are a top priority and they are well taken care of. They have strived to serve their community since 2001 with the utmost integrity. Our employees are the best of the best and understand how important it is to serve a community that they call home.

If you would like to schedule service for your home or business, please call today for a free estimate!

Tony & Charlene & Zachary G. Turner
Tony & Charlene & Zachary G. Turner
Owners of SERVPRO of Lenoir, Duplin & Jones Counties

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.