
Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
- Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.


Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services


Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.


Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry


Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more


Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Lenoir, Duplin & Jones Counties is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
Donna , Blanca and Angela did a great job. Thanks
Donna, Alex and Blanca were amazing. Went above and beyond. Definitely would highly recommend. Thanks Larry & Janice Pope
Servpro was very professional they were very polite Donna Alex and Blanca where very professional very courteous job well done I would like to thank them and if I ever need help again I would be glad to call on their service again
The team that came out were very professional and thorough. Thank you! Alex Brandon Ashley Blanca Ethan Tim
Ms Donna Shultz, Blanca, Alex, Brandon and Ethan did an excellent job with Ms Jean Darden house. They were very professional, caring and had the most pleasant attitudes. They all were very hard workers and I mean very hard workers. My experience with them was wonderful. I felt like they became part of my own family. They all deserve a vacation.
Donna, Alex, Blanca, Brandon are great representatives of your company. They work in order and no chaos. Thank you for such fine representatives. Keep up the GREAT work!
Donna Schultz, Ashley, Blanca. They did a perfect with my carpet. Very professional, friendly. They explained everything before they did the work.
Donna, Ashley & Blanca did an amazing job with getting our home back together after experiencing a small house fire.. There are no words on how good they took care of my home and made sure I was apart of ever movement
I was definitely pleased with the work and attention to detail these ladies did. Mrs. Donna walked me through each step and explained everything they would be using during the clean up. Ashley and Blanca were very friendly and thorough with the job they both and had very positive attitudes throughout our entire interaction. These ladies were extremely awesome to work with and I will definitely be having Servpro service us again in the near future.
