Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Iredell County
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
We Professionally Clean Up Biohazards
Exposure to biological and chemical contaminants can pose serious health consequences. SERVPRO of Iredell County has the experience and the expertise to clean and remove dangerous substances from your home or business. Our team is IICRC-certified and follows protocols set by OSHA and health regulations to safely remove and dispose of biohazards.
Our crews are equipped with PPE and proprietary cleaning products used to return your home or business back to its clean and safe environment.
Please refer to our Biohazard Emergency Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
Professional Cleaning and Disinfecting
SERVPRO of Iredell County is available to disinfect your place of business and slow the spread of certain pathogens. Our team uses EPA-approved cleaning products and follows CDC guidelines to target hot spots for viruses and bacteria.
As the COVID-19 coronavirus continues to impact our community, our team has taken extra precautions to ensure the safety of your and our staff. If you have questions about how we can help slow the spread of infection in your school or business, call our team today!
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
SERVPRO did a good job explaining the process and cleaning of my moldy contents. Very professional.
Very courteous, efficient, and professional.
Thank you very much for the great service provided by your company. Tammy, Maribel and all others were great, and I am very pleased with the service.
SERVPRO of Iredell County has done excellent work in restoring my home after a water leak. Craftsmanship of the repairs has been top-notch. Very satisfied with the quality of the repairs.
When our home was damaged by three large pine trees by 95mph winds in September 2019 SERVPRO of Iredell came to the rescue. We had water damage to our ceiling and carpeting. Thomas came surveyed and immediately took action and did what he said he would do. SERVPRO employees were very professional and knew what to do. Great job.
Nice work. Professional.
SERVPRO is a truly professional business. I needed an inspection done immediately on a home and called SERVPRO. They made several phone calls and had someone at the property within the hour. I would highly recommend SERVPRO to anyone in need of their service. Thank you again for your prompt attention.
Entire team was very professional. They were amazing. They took a horrible situation and put me at ease. I am very glad I called SERVPRO.
SERVPRO of Iredell County was very professional in cleaning up after my toilet overflowed. They were careful in their work and were well trained to remedy the situation.
SERVPRO did a good job explaining the process and cleaning of my moldy contents. Very professional.
Very courteous, efficient, and professional.
Thank you very much for the great service provided by your company. Tammy, Maribel and all others were great, and I am very pleased with the service.
SERVPRO of Iredell County has done excellent work in restoring my home after a water leak. Craftsmanship of the repairs has been top-notch. Very satisfied with the quality of the repairs.
When our home was damaged by three large pine trees by 95mph winds in September 2019 SERVPRO of Iredell came to the rescue. We had water damage to our ceiling and carpeting. Thomas came surveyed and immediately took action and did what he said he would do. SERVPRO employees were very professional and knew what to do. Great job.
Nice work. Professional.
SERVPRO is a truly professional business. I needed an inspection done immediately on a home and called SERVPRO. They made several phone calls and had someone at the property within the hour. I would highly recommend SERVPRO to anyone in need of their service. Thank you again for your prompt attention.
Entire team was very professional. They were amazing. They took a horrible situation and put me at ease. I am very glad I called SERVPRO.
SERVPRO of Iredell County was very professional in cleaning up after my toilet overflowed. They were careful in their work and were well trained to remedy the situation.
About Us
Our Story
Hi, we’re Kim and Randy Williams, the new owners of SERVPRO of Iredell County!
Although we took ownership of the franchise in late 2019, we’ve operated SERVPRO franchises in neighboring counties for more than a decade. In 2009, we purchased our first SERVPRO location in Lenoir, NC. We started with only 3 employees, and it was a while before we had our first customer. But we accepted every job and treated our customers with empathy and respect.
In 2011, we were able to buy SERVPRO of Burke County, and in 2015, we purchased the two franchises in Catawba County. By 2019, when we celebrated our 10th anniversary, we had more than 60 employees serving Alexander, Burke, Caldwell, and Catawba Counties, and we have continued to grow our team.
Even though we’ve occasionally served in Iredell County in the past, we’re excited to officially expand into Statesville, Mooresville, and the surrounding areas. We bring our experiences, great customer service, and a commitment to be involved in the community.
Our employees are available 24/7/365 to meet the disaster restoration needs of Iredell County. We are here to help and make any size disaster “Like it never even happened.”
Our Employees
Our mission is to develop a team of quality people who focus on excellent service, fairness, and mutual respect. We believe this focus has largely led to our success and will continue to do so for years to come.
In addition to a rigorous hiring process, we put a lot of emphasis on training—both individually and as a team. We are a Clean Trust Certified Firm through the Institute of Inspection Cleaning and Restoration Certification (IICRC), and we require all of our crew chiefs and above to be certified technicians!
All of our employees are uniformed, energetic, and ready to respond to emergencies. Because we own four additional franchises and are part of a nationwide system of qualified franchises, no damage is too large or too small for our team of SERVPRO heroes!
Our Services
We offer a wide range of services to home and business owners in Iredell County. Our local services include, but are not limited to: fire and smoke damage cleanup, water damage restoration, mold remediation, biohazard cleanup, HVAC cleaning, and much more.
We are certified as a large loss restoration team (LLRT) through SERVPRO corporate, which certifies our ability to handle large-scale disasters. For example, in the last few years, we have performed emergency cleanup and restoration services for Lees-McRae College in Banner Elk, Valley Hills Mall, South Park Mall in Charlotte, Hildebran Town Hall, and Bernhardt Furniture in Lenoir.
We have also deployed teams to clean up after natural disasters such as Superstorm Sandy, the floods of Chicago, and the devastation of our east coast by Hurricane Florence.
We are a preferred vendor for large insurance companies and participate by invitation in structured vendor programs and contracts.
Our State-of-the-Art Equipment
Our top-tier team comes to each job equipped with state-of-the-art equipment. We have hundreds of units of equipment, and we are constantly expanding our inventory.
We operate an on-site textile cleaning facility, which has commercial washers, dryers, and an Esporta cleaning system (capable of restoring over 85% of items previously considered non-restorable).
We also have a warehouse for recovering items damaged by fire and smoke. This warehouse homes ultrasonic equipment, an ozone room, and a heated drying chamber to properly dry materials. The ultrasonic allows us to clean items that previously would have been claimed unsalvageable!
Community Involvement
We believe it’s important to serve our community beyond our cleanup and restoration services; we encourage our employees to become involved in community activities and groups. We are active participants in community events such as the NC Fire and Safety Bowl competition, local festivals, and parades. We also support and participate in local causes that benefit schools, first responders, and charitable community organizations.
We also strive to educate our clients and customers through continuing education classes offered quarterly at no cost, as well as periodic “lunch and learns” to highlight our services.
Accreditations
We make sure that we provide the best results for our customers, so we obtained the following qualifications:
- Lead Renovation Certified Firm
- Clean Trust Certified Firm (IICRC)
- NADCA member with ASCS on staff
- NC licensed general contractors with unlimited license
- Accredited by Better Business Bureau with no complaints on file to date
- Large Loss Restoration Team (through SERVPRO corporate)
