Emergency Water Extraction & Structural Drying Services

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  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of High Point
Our Google Reviews
(336) 884-0063
4.9
(172 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
172 Reviews
4.9
Leave Us A Review
JOE GRIMM
5 days ago

Servpro High Point did a fantastic job from the quote process, to the finished restoration of a heavily cigarette smoked condo. They removed all carpet, unwanted furniture and appliances. They did a total wipe down, floor to ceiling including ceiling fans and air ducts. Then repaired drywall and painted all walls and ceilings with 1 primer coat, and 2 paint coats. They were responsive to all my calls and completed job on my suggested time line.

Jim McManus
12 days ago

very professional made sure to to keep us informed on what they were finding and resolved all of the issues. Very please with the services provided

Brent Frazier
about 1 month ago

Great work at my place of business. Great communication through the whole process.

Paula Carney
about 2 months ago

We had a water issue in the ceiling of our lower level. Serve pro came with fans and dehumidifiers and got everything dried up. In conjunction with our insurance company's authorization they removed the ceiling area that was affected and cleaned up the mess made by the water. They were very efficient and courteous and had the job completed in several days.

DM Mcguire
2 months ago

This company is 10/10 for service, professionalism, quality, and communication. We had a flood in our home while out of town and required three floors to remodeled. We were able to trust that our home was in good hands, our possessions were handled with care, and our expectations were exceeded. As a mom of three I could rest easy knowing that our home was going to be put back together and better than before. Insurance companies can be a headache but not with this company, they guided us every step of the way. We cannot recommend enough. These guys treated us like family and what more could you ask for.

Jane Bernot
3 months ago

Great Honest Experience. Quotes were timely, and they worked with me as the project was in process. I handled this for my cousin and was updated on progress as I was located out of state.

Deb Marsh
3 months ago

Thank you ServePro for your professionalism and quality work. We had a water heater leak and ServePro (Carlos) responded quickly. Nick and his team completed the clean up and Troy and his team did the renovation. Excellent communication throughout the process and always showed up on time as promised. Marianna and Troy were especially helpful providing information to insurance company. Can’t say enough good things about their teamwork! We were very fortunate to have ServePro professionals make a stressful situation less so! Highly recommend!

Debbie Westbrook
4 months ago

ServPro came highly recommended to me from a friend who was a previous client. And I also was extremely satisfied with the work they did for my two room restoration from water leak damage. The thing I liked best was their attention to details and the quality of all the different aspects performed in the tear-down and remodeling. The ServPro estimaters and supervisors explained everything in detail, and checked on things to make sure the work was done as promised, and the painters and installers did excellent work, and did it with great care and on time.

Jill Van Veen
5 months ago

We were very pleased with the service ServPro provided in demolition and restoration of our upstairs after an issue this year with ice dams. They went above and beyond in getting the work done and the supervisors (Troy and Dan) on the job put their own sweat equity into the bathroom restoration to get the job done in a timely manner. They kept us advised of the progress and issues that came about as part of the project. I would recommend their services.

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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