Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
SERVPRO of High Point
Need Odor Removal?
Local Odor Removal You Can Count On
When strong odors take over your space, it’s time to call in the professionals. SERVPRO® of High Point offers specialized odor removal services that go beyond air fresheners or store-bought sprays. We target the root cause of odors and eliminate them using scientific principles and cutting-edge technology.
From smoke and pet smells to musty odors caused by moisture or mold, we tailor our solutions to your property’s specific challenges. Our technicians use state-of-the-art equipment— such as hydroxyl generators and thermal foggers— to safely neutralize odors in both residential and commercial spaces.
We understand the importance of a clean-smelling environment, especially for families, businesses, and guests. As a local provider, we take pride in helping the High Point community breathe easier and feel more comfortable in their spaces.
SERVPRO® of High Point is here when everyday cleaning can't solve odor problems. Let us restore freshness to your home or office with proven odor removal solutions.
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.
Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
What Our
Customers Are Saying
On the Friday night after Thanksgiving 2023, while my husband and I were out of town over 5 hours away, we received a call that our home was flooded. We first called a water restoration company and had to leave a message. We then decided to try SERVPRO of High Point and our call was answered by Carlos Nino (owner) who took immediate action. When we arrived home Saturday morning, SERVPRO was also pulling into our driveway. As distraught as we were, we felt somewhat relieved as Carlos and his team began handling our mitigation issues. His mitigation team (Ivan, Nick, Chris, and Savannah) took care of working with our insurance company, packaging up our personal belongings, and the mitigation of our home. Once, the mitigation was completed, we decided to stay with SERVPRO of High Point to handle the restoration process. We were introduced to Troy Lescalleet (reconstruction project manager), who led the restoration effort along with his restoration team (Dan and Shane ) to get our home restored. They assisted us with so much empathy and professionalism during this difficult 5-month period.
Although I would not wish such a flooding event upon anyone, but if ever faced with such a catastrophe, I would highly recommend SERVPRO of High Point to service your needs. They took charge and executed as if it was personal. From extracting the water to putting on the last knobs on our new cabinets, even counseling, giving personal advise and recommendations, they took charge of it all. We were so out of our element not knowing what to do, but it was obvious this was their area of expertise. Our home is now restored and we can't thank SERVPRO of High Point enough.
SERVPRO helped after some laundry room flooding happened. Troy called to walk us through everything and let us know who would he coming to our house on which days! Ivan and his partner were very professional when they came in to tear up the floors. Then when Dan and Shane came back to put new floors they were very professional also and got the job done in a timely manner! Definitely would recommend them to anyone!
Water damage from upstairs was quickly dried out and removed. Then the awesome restoration team Dan and Shane replaced ceiling and walls with such precision you can't even see where the damage was. Project manager Troy was great! He explained everything so we wouldn't worry and kept the project going, honoring our schedule. I highly recommend this Serve Pro team to fix anything your home needs.
We recently moved down here from up north and weren't sure who to call when we had a pipe burst in our basement. We initially called our insurance company whose adjuster told us to call you guys. Savannah and Nick came out in less than 2 hours from our phone call to the SERVPRO office and got to work right away. They were very professional and knowledgeable and were able to even save the pool table that we thought was destroyed by the water. They went above and beyond any customer service that we've experienced in the past.
I had flood damage from a broken pipe in my townhome and SERVPRO responded quickly and had their staff working on the job within 24 hours. They did the extraction and clean up and they also did the rebuild as well. The SERVPRO Team did an excellent job and I would highly recommend them!
They was professional, answer all my questions , they was on time and they are very nice to work with.I would recommend SERVPRO to my family and friends.
Nick , Troy , and their crew were exceptional… They put my wife and I at ease by explaining the process and answering all of our questions and concerns. Job was completed and in the time frame promised.
I had a pipe burst in my home and SERVPRO handled the water mitigation and reconstruction. They removed and replaced my damaged flooring and drywall along with repainting. When they were done, it was hard to tell there was any damage to begin with. Troy, Shane, and Nick provided great customer service throughout the whole process; they and their team did a great job.
FANTASTIC JOB! I can’t say enough wonderful things about this team. No one wants to go through a water leak, but if you do.. this is the team to call!!! They quickly came to the house and got things moving along. Nick and his team were great with the mitigation. He always took the time to answer all my questions and that meant so much to me. After things dried out, I had a choice to continue with SERVPRO of HP or contract work out, and there was so question… I wanted to stay with Troy and his team for the restoration. Troy made sure insurance covered all the repairs and restoration we needed from the water damage. Dan and Shane did a phenomenal job at painting, mudding, leveling floors…..you name it, this team does it… and does it right. They don’t just do things average, they go above and beyond to make sure jobs are done right and to your satisfaction. Thank you Troy, Nick, Dan, Shane, and SERVPRO team for ALL your hard work! You guys are awesome! Thank you Troy for being patient with all the decisions I had to make and helping me get the floors of my dreams! I hope we don’t have to go through a leak again, but if we do… I know exactly who to call!
About Us
It’s incredible to think that SERVPRO of High Point has been serving the local community for 16 years! When my wife and I started this business, we were excited to create something that would truly help people during their toughest times—and it’s been everything we hoped for. Thanks to our dedicated, skilled team, we’ve helped countless individuals and businesses recover from fire, water, mold, and biohazard events.
Over the years, we’ve expanded our services to include duct cleaning, deodorization, content cleaning, carpet and upholstery cleaning, and even added a residential and commercial construction division. We’re also frequently called upon for specialty cleaning services for both commercial and residential properties. Our stellar reputation for customer service is reflected in the number of repeat customers and referrals we receive. We couldn’t be happier with our decision to join this industry and look forward to serving the community for many more years.
Commitment to Our Community
Along with our commitment to serving our clients, we’re also deeply dedicated to supporting our community. In every area where our employees live and work, we strive to create opportunities to make a positive impact through charitable contributions, volunteer work, mentoring, and board memberships. We actively support organizations that focus on economic growth, business advocacy, and nonprofit initiatives.
Trained Employees You Can Trust
When you call SERVPRO of High Point, a trained, uniformed professional will arrive with the right equipment to protect your property and belongings. We’ll address your concerns quickly and professionally to help you get back to normal as soon as possible.
Why SERVPRO?
- Available 24/7, 365 days a year
- Fast response to minimize damage and reduce costs
- Extensive experience and training in mitigating damage for residential and commercial properties
- Professional equipment and industry-approved techniques
- Detailed communication throughout the cleanup and restoration process
- Trusted by more than 600 insurance companies nationwide
