Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Franklin, Vance & Granville Counties

Our Google Reviews
(252) 433-0005
4.8
(75 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Franklin, Vance & Granville Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Thank you Melissa for your patience and outstanding Customer service to me. Your company earned my trust and confidence because of your service to me.

Vickie A
Roanoke Rapids

Thank you so much for being so professional and keeping me informed as to the process. It truly made a bad situation better!

Jill
Franklinton

"Absolutely the most professional and courteous company and employees that I have ever worked with."

Judy
RALEIGH

Thank you for your help with our water damage. We appreciate all your hard work, especially taking good care of everything since we could not be onsite. It looks great!

Diane K
Littleton

I don't know what we would have done without you. We were planning on coming up for a visit, but had no idea we would have to come up to a flood. Thank you so much for taking care of mother's house so quickly.

A
Henderson

Thank you for doing such a great job on the bathroom leak repair. Your quality of service is outstanding!

Aline N
Youngsville

I just wanted to thank Keith and his team for remediating our water damage and taking care of all of our concerns. We chose SERVPRO Franklin, Vance and Granville for the name recognition. We are so glad we did.  It is hard to find a company with true customer service and this company has that.  Thanks again!

Bob T.
Valentines

Thank you so much for your kindness and helping me understand how this works. I have never had a water damage before and had no idea where to start. Your crew has been so helpful.

Mel A
Bullock

Keith has been so thorough. I don't know what I would have done without him. He has told me exactly what to expect. I am very thankful for him.

Aileen N
Youngsville

Thank you Melissa for your patience and outstanding Customer service to me. Your company earned my trust and confidence because of your service to me.

Vickie A
Roanoke Rapids

Thank you so much for being so professional and keeping me informed as to the process. It truly made a bad situation better!

Jill
Franklinton

"Absolutely the most professional and courteous company and employees that I have ever worked with."

Judy
RALEIGH

Thank you for your help with our water damage. We appreciate all your hard work, especially taking good care of everything since we could not be onsite. It looks great!

Diane K
Littleton

I don't know what we would have done without you. We were planning on coming up for a visit, but had no idea we would have to come up to a flood. Thank you so much for taking care of mother's house so quickly.

A
Henderson

Thank you for doing such a great job on the bathroom leak repair. Your quality of service is outstanding!

Aline N
Youngsville

I just wanted to thank Keith and his team for remediating our water damage and taking care of all of our concerns. We chose SERVPRO Franklin, Vance and Granville for the name recognition. We are so glad we did.  It is hard to find a company with true customer service and this company has that.  Thanks again!

Bob T.
Valentines

Thank you so much for your kindness and helping me understand how this works. I have never had a water damage before and had no idea where to start. Your crew has been so helpful.

Mel A
Bullock

Keith has been so thorough. I don't know what I would have done without him. He has told me exactly what to expect. I am very thankful for him.

Aileen N
Youngsville

About Us

Our Story

Welcome! We are Bo and Sylvia Iboaya, new owners of SERVPRO of Franklin, Vance & Granville Counties. We are proud to join the community and look forward to serving the citizens and businesses around us! We were college sweethearts and are now proud parents of 5-and-a-half wonderful kids. Our oldest daughter, age 23, is an NC State University School of BioMedical Engineering graduate. Our youngest are a set of 8-year-old fraternal twins who love math and science. The newest baby in the family is a year old, 60-pound Great Pyrenees the kids call “Little T."

SERVPRO of Franklin, Vance & Granville Counties has been a strong pillar in the community for 24 years, serving Henderson, Manson, Norlina, Oxford, Creedmoor, Butner, Franklinton, Louisburg, Youngsville, and the surrounding communities!

We understand the devastation and frustration that can come with fire or water damage and the interruption it can bring to your home, family, and business. Getting you back on your feet and making your disaster "Like it never even happened." is exactly our plan!

Our Staff

We pride ourselves on the dedication and service that our team provides. We care about providing excellent service, and we want your family and business to feel respected and treated fairly. As an IICRC Certified Firm, we make sure that our staff and team leaders and trained and ready to provide the best care possible. SERVPRO is a nationwide system, so no damage is too large or too small for our team!

Our Services

SERVPRO of Franklin, Vance & Granville Counties is proud to offer a wide array of services. These services include, but are not limited to: commercial and residential fire, smoke and soot damage, water restoration, mold mitigation and remediation, biohazard cleanup, deodorizing, general cleaning and full reconstruction services from the ground up!

SERVPRO is proud of our partnerships with many large insurance companies and participates by invitation in structured vendor programs and contracts.

If you have a service need in your home or business, please call our office today at 252-433-0005.

SERVPRO flag
Itua & Sylvia Iboaya

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.