A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Concord

Our Google Reviews
(704) 793-1488
4.9
(167 reviews)

Need Odor Removal?

SERVPRO teaches IICRC technical classes in the proper removal of odors. We want to make sure you can live comfortably in your own home or even work comfortably. Odors can come from several sources both inside and outside a structure. Listed below are just a few of the services we provide.

  • Ozone cars: we wipe down the interior and use an ozone machine to dispel car odors completely.
  • Deodorize refrigerators &/or freezers: we use a machine called a fogger with a Bio Odor Neutralizer. This reaches any lingering odors that may hide in the seals of the doors.
  • Clean gas, diesel or kerosene on vehicle carpets: we use a Super Concentrated Shampoo and a soft bristled brush to remove the odor from the carpets delicately.
  • Remove mothball odor: we use a combination of a negative air machine, the ozone machine, and different products to wipe down any affected areas.
  • Remove skunk odor: this job would require a crew to return a few times and have the structure evacuated and ventilated in order for the odor to be completely neutralized.

By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Masking and other shortcuts do not work when your odor problem is severe or persistent. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly, so give us a call, and leave the restoration to us.

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

I recently had a challenging experience when a pipe burst in my home, creating quite a mess. Thankfully, I called SERVPRO, and they truly came to the rescue! From the moment they arrived, I was impressed by their professionalism and expertise. Alfredo and his team were exceptional. They worked efficiently to clean up the water damage and dry everything out, taking the stress off my shoulders during a tough situation. Their communication was excellent throughout the entire process, keeping me informed about what they were doing and what to expect next. I can’t thank Alfredo and his team enough for their hard work and dedication. They turned a chaotic situation into a manageable one, and I am so grateful for their support. I highly recommend SERVPRO to anyone in need of restoration services – they are truly a lifesaver!

Abby
Concord

Great service. Jay did a great on clearing up the damage!

Kaval
Concord

Alfredo and the other employee was great coming to my home when the basement flooded. Thank you so much

Eric
Concord

Excellent friendly and professional service. I would highly recommend this company.

Marcus
Concord

We recently had a flood in our home during the night waking up to a disaster. From the moment we called SERVPRO, everything has gone seamless! Alfredo and crew came in and immediately went to town! We were amazed as to how efficient the Team were! Alfredo is a true gentleman who took the time to explain everything and has consistently communicated and worked extremely hard to ensure we were taken care of! If I could give 10 stars, we would! We can’t express enough how much we appreciate Alfredo and the SERVPRO Team! Truly unbelievable!!!

Shannon
Concord

We had a water pipe burst in the bathroom while we were out of town. Came back on Christmas Eve morning to find the damage. Called SERVPRO in the afternoon and they were out that evening, Christmas Eve to start the cleanup. Never expected that quick of a response but glad they did

TK
Concord

About Us

SERVPRO of Concord is a trusted provider of restoration and cleaning services, proudly serving homes and businesses in the community. Locally owned and operated by Britt and Stacy Holcomb, our team ensures expert care and reliable service for every job.

As part of SERVPRO Team Holcomb, we specialize in water and fire damage restoration, mold remediation, storm damage cleanup, and commercial restoration. Emergencies can happen anytime, so we offer 24/7 emergency response to help minimize damage and restore properties quickly.

With highly trained professionals, advanced restoration technology, and a commitment to customer satisfaction, SERVPRO of Concord is ready to handle any size disaster. Whether it's a small residential cleanup or a large commercial restoration project, we are dedicated to making damage "Like it never even happened."

Britt & Stacy Holcomb
Britt & Stacy Holcomb
Owners of SERVPRO of Concord

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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