Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Brunswick & South Columbus Counties

Our Google Reviews
(910) 755-6717
4.9
(134 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Brunswick & South Columbus Counties we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

They are very professional. I was really impressed with the service they performed.

Charles P.
Southport

I can’t say enough positive things about SERVPRO Brunswick! Sally and her team are professional, polite, knowledgeable, patient, and extremely hard working—which is hard to come by. We have never experienced a home restoration. I had so many questions and was completely overwhelmed. The Brunswick team took great care of us and our belongings. Most importantly, I trust them completely. I was never uncomfortable having them in our home. They helped to make a terrible situation a whole lot better. We are forever grateful. Thank you for all of your help!!

Kristen S.
Shallotte

Great team led by Greg Bennett!

Bill M.
Ocean Isle Beach

Great people.  Will pass their work on to others. Thanks. Great to have in house.

Bill R.
Calabash

Professional and courteous staff who seemed knowledgeable and answered all our questions. Efficient and made sure that our home was dry after water damage, even though we had to have the fans a day longer than anticipated. Would highly recommend this company in our area without reservation!

Marycarol J.
Oak Island

I want to mention Summer and Julie. SERVPRO is lucky to have these two ladies working for them. Very polite and
handle my concerns that came up quickly and prompt. It was a hard time to see our home in such a disarray and
they were so nice though it all. Thank you.

Cindy B.
Southport

As expected, SERVPRO gave professional overall service.  I sincerely appreciate the timely service during this most stressful time. Thank you!

Judy F.
Leland

Eric is fabulous.  His professionalism is amazing!

Cheryle H.
Calabash

We are very pleased with the job that all the SERVPRO team members did, making sure that everything from the
recovery to the repairs on our beach house was done right. We have never had to deal with this type of issue
before. And, yes we would use SERVPRO again and would highly recommend there services to our friends.

Bruce C.
Oak Island

They are very professional. I was really impressed with the service they performed.

Charles P.
Southport

I can’t say enough positive things about SERVPRO Brunswick! Sally and her team are professional, polite, knowledgeable, patient, and extremely hard working—which is hard to come by. We have never experienced a home restoration. I had so many questions and was completely overwhelmed. The Brunswick team took great care of us and our belongings. Most importantly, I trust them completely. I was never uncomfortable having them in our home. They helped to make a terrible situation a whole lot better. We are forever grateful. Thank you for all of your help!!

Kristen S.
Shallotte

Great team led by Greg Bennett!

Bill M.
Ocean Isle Beach

Great people.  Will pass their work on to others. Thanks. Great to have in house.

Bill R.
Calabash

Professional and courteous staff who seemed knowledgeable and answered all our questions. Efficient and made sure that our home was dry after water damage, even though we had to have the fans a day longer than anticipated. Would highly recommend this company in our area without reservation!

Marycarol J.
Oak Island

I want to mention Summer and Julie. SERVPRO is lucky to have these two ladies working for them. Very polite and
handle my concerns that came up quickly and prompt. It was a hard time to see our home in such a disarray and
they were so nice though it all. Thank you.

Cindy B.
Southport

As expected, SERVPRO gave professional overall service.  I sincerely appreciate the timely service during this most stressful time. Thank you!

Judy F.
Leland

Eric is fabulous.  His professionalism is amazing!

Cheryle H.
Calabash

We are very pleased with the job that all the SERVPRO team members did, making sure that everything from the
recovery to the repairs on our beach house was done right. We have never had to deal with this type of issue
before. And, yes we would use SERVPRO again and would highly recommend there services to our friends.

Bruce C.
Oak Island

About Us

At SERVPRO of Brunswick and South Columbus counties, we understand the disruptions, anxiety, and remorse that follows a fire or water damage incident. Most of our employees can relate, because many of us we have also experienced losses at our properties.  It really can and does happen to anyone.  We know many property owners wonder what they could have done to possibly stop the loss from happening. Our goal is to move forward from the “what ifs” to and provide the resources, know-how, and professionals to fix the damage "Like it never even happened."

Commitment to Our Community
SERVPRO of Brunswick and South Columbus counties, led by owner Davis M. Thompson, is a member of the community here in Brunswick and South Columbus counties both in normal times and during emergencies. We work closely with charities like The American Red Cross so we can try to help of prevent home accidents and illnesses in Brunswick and South Columbus counties. We also work with the Leland Rotary, Nourish NC, and NBHS Athletic Boosters among others.

Full Service
SERVPRO of Brunswick and South Columbus Counties is also a full service contractor capable of rebuilding residential homes and commercial buildings.  After the cleanup, our company can coordinate the rebuild and remodeling of the structure including building permits to ensure everything is done correctly.  Each employee understands our customers don't plan to have their life turned upside down with a fire or water damage, so we work diligently to make the experience as positive as we can.

Trained Employees
Our staff is highly trained in property damage restoration.  We are flexible enough to help in different water loss situations whether it is the simpler ones involving plumbing leaks or the more complicated ones caused by catastrophic events such as storms. We follow ASD best practices. Our crews are also well versed with the restoration of fire, mold and other related damages providing a one-stop shop for our clients when emergencies come calling. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Brunswick and South Columbus Counties.

Give us a call today(910-755-6717) and let our professional IICRC certified staff help you and your property!

Davis M. Thompson
Davis M. Thompson
Owner of SERVPRO of Brunswick & South Columbus Counties

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.