Meet Our Team

Kevin and Matt are the Owners. Because disasters don’t just strike between 9 to 5. SERVPRO is here 24 hours a day to help you put your home or business back to pre loss condition. We understand the stress and worry that comes with fire and water damage. We are here to walk you through the most difficult disasters from catastrophic storm damage such as flooding or hurricane water damage to residential and commercial water and fire damages.

With a commitment to quality restoration, Steve Burgdorf fills the General Manager role at SERVPRO of St. Louis County Northwest and oversees all daily operations. He ensures efficient water extraction, drying, and moisture remediation services are delivered across St. Louis County Northwest. Steve meticulously manages project timelines and resources, guaranteeing that every job adheres to the highest industry standards. His leadership ensures local businesses and residents receive prompt, effective restoration solutions. This dedication provides the professionalism that SERVPRO customers count on during their most stressful moments.

Homeowners across Florissant and Hazelwood dealing with storm and tornado damage turn to SERVPRO of St. Louis County NW, where Matt Schaefer serves as Mitigation Division Manager. Overseeing a technical crew, Matt Schaefer manages cleanup operations involving basement flooding from heavy rain and sump pump failure, burst pipes from hard winters, fire damage, and mold from water intrusion throughout the northern corridor.

Spring severe weather outbreaks frequently overwhelm neighborhood drainage systems, sending runoff directly into lower level living spaces along Coldwater Creek. Technicians deploy industrial air movers and dehumidifiers to halt secondary microbial growth before structural timber sustains lasting harm. Matt Schaefer delivers reliable restoration solutions that help local families recover from unexpected household emergencies with minimal disruption.

Florissant's unpredictable spring storm season sends a steady stream of storm and tornado damage calls to SERVPRO of St. Louis County NW, where Jesse Schlater serves as Mitigation Project Manager. Overseeing complex field operations, Jesse Schlater resolves basement flooding from heavy rain and sump pump failure, burst pipes from hard winters, fire damage, and mold from water intrusion across Hazelwood and Bridgeton.

Suburban residences and commercial complexes throughout St. Louis County NW receive targeted structural drying and soot removal directed by Jesse Schlater. Industrial-grade air movers and moisture meters ensure no hidden pockets of dampness remain behind drywall or subflooring. Local property owners trust Jesse Schlater to bring order back to homes and businesses following severe weather.

Donna Sexton, Human Resource Manager for SERVPRO of St. Louis County NW, plays a vital role in ensuring our team is always ready to serve. Joining the SERVPRO Team Thole/Hulsey Network in 2022, Donna's expertise in HR strengthens our operational backbone, allowing our specialists to focus on what they do best: restoring properties. She is instrumental in fostering a supportive environment, crucial for a team that handles challenging situations like water damage, fire damage, mold remediation, and storm damage. Donna's commitment helps us provide swift, professional commercial restoration and residential services, making her an invaluable asset to our St. Louis County NW community.

Brandon Crites responds to water damage calls, extracts standing water, and sets commercial drying equipment for SERVPRO of St. Louis County NW across Florissant, Hazelwood, and Bridgeton. Serving as Reconstruction Team Coordinator, he transitions properties from the initial mitigation phase directly into full structural rebuilding. Coordinating lumber delivery, drywall hanging, and flooring installation keeps every restoration job moving forward on a strict schedule.

Rebuilding homes and commercial spaces impacted by storm and tornado damage, basement flooding from heavy rain and sump pump failure, burst pipes from hard winters, fire damage, and mold from water intrusion requires acute attention to detail. Managing projects near the McDonnell Boulevard corridor means dealing with varied residential and industrial building types daily. Property managers rely on his straightforward approach to coordinate subcontractors and finalize structural repairs quickly.

Adam Decker, Facility Manager at SERVPRO of St. Louis County NW, brings extensive expertise to every restoration project. A valued member of the SERVPRO Team Thole/Hulsey Network since 2015, Adam plays a crucial role in ensuring operational excellence and efficient service delivery. His deep understanding of restoration processes helps St. Louis County NW residents and businesses recover swiftly from unexpected disasters. Whether it's expertly managing resources for water damage, fire damage, mold remediation, or large-scale commercial restoration, Adam is instrumental in providing top-tier service. He is deeply committed to supporting the St. Louis community, ensuring every job is handled with professionalism and care.

Melissa Andersson serves as a vital Job File Coordinator for SERVPRO of St. Louis County NW, a proud member of the SERVPRO Team Thole/Hulsey Network. With meticulous attention to detail, Melissa ensures every restoration project, from urgent water damage and fire damage to complex mold remediation and storm damage recovery, runs seamlessly. Her expertise in managing project documentation and client communication is invaluable, helping St. Louis County NW residents and businesses navigate challenging times. Melissa is deeply committed to supporting her community, ensuring that every customer receives efficient and compassionate service, making "Like it never even happened" a reality for commercial and residential clients alike.

Tim Grant, Controller at SERVPRO of St. Louis County NW, brings invaluable financial expertise to the Team Thole/Hulsey Network, having joined in 2016. Tim ensures the smooth operation of all administrative functions, a critical component in providing exceptional service to the St. Louis County community. His meticulous approach supports the team's swift response to water damage, fire damage, mold remediation, and storm damage emergencies. Tim's behind-the-scenes work allows SERVPRO of St. Louis County NW to focus on helping residents and businesses recover, whether it's a residential cleanup or complex commercial restoration. His commitment helps the franchise deliver reliable, efficient service when it matters most.

Adrian Stopke is a valued member of the Mitigation Team at SERVPRO of St. Louis County NW, part of the SERVPRO Team Thole/Hulsey Network. With a focus on rapid response, Adrian plays a crucial role in helping St. Louis County residents and businesses recover from unexpected disasters. His expertise spans critical services like water damage restoration, fire damage cleanup, and mold remediation. Adrian also assists with comprehensive storm damage recovery and commercial restoration projects, ensuring properties are returned to pre-damage condition swiftly and efficiently. He is committed to providing outstanding service, bringing peace of mind to the community during challenging times.

Alex Barbay is a highly valued Crew Chief at SERVPRO of St. Louis County NW, bringing extensive expertise to every restoration project. A vital part of the SERVPRO Team Thole/Hulsey Network since 2018, Alex leads his team with precision and care, ensuring properties are restored "Like it never even happened." He specializes in responding to urgent situations, from water damage and fire damage cleanup to comprehensive mold remediation and storm damage recovery. Alex is deeply committed to serving the St. Louis County NW community, providing professional and compassionate service to both residential and commercial clients. His dedication helps local homes and businesses recover swiftly and effectively.

Alex Matychowiak serves as a skilled Crew Chief at SERVPRO of St. Louis County NW, a proud member of the SERVPRO Team Thole/Hulsey Network. With a strong focus on efficient and thorough restoration, Alex leads his team in responding to emergencies across the St. Louis County area. He brings expertise to every job, whether it's mitigating water damage, restoring properties after fire damage, or performing comprehensive mold remediation. Alex's commitment extends to helping local businesses and residents recover from storm damage and providing essential commercial restoration services. His professionalism ensures that every client in St. Louis County receives exceptional service, helping them get back to normal as quickly as possible.

Antwan Smith, a highly skilled Crew Chief at SERVPRO of St. Louis County NW, plays a vital role in restoring peace of mind for local residents and businesses. As part of the SERVPRO Team Thole/Hulsey Network, Antwan brings extensive expertise to every project. He leads his team with precision and care, specializing in critical services like water damage restoration, fire damage cleanup, mold remediation, and storm damage recovery. Antwan is deeply committed to the St. Louis County NW community, ensuring properties are returned to pre-damage condition swiftly and efficiently. His professionalism and dedication make him a trusted leader in both residential and commercial restoration efforts.

Brian is in apart of the Reconstruction Team here at SERVPRO of St. Louis County NW! He has been on our team since 2021.

One of our Crew Chiefs is none other than Chris! He just had his three year anniversary at SERVPRO!

Christina works on our reconstruction team. She's been working at SERVPRO of St. Louis County NW for a little over a year now!

Meet Cody! He is a apart of our Mitigation Team! He's been on our team since 2014.

Say hello to Cory! He is apart of our Mitigation Team. He's been on our team since 2021.

Dan Burgdorf is the project manager for our Disaster Response Team. When major losses occur, Dan is always ready to travel at a drop of a hat!

Drew is one of our amazing Crew Chiefs! He's been on the team for a little over two years now.

Eddie is a great Crew Chief here at SERVPRO! He's been on our team since May 2021.

Eduardo plays a role in our mitigation team. He started with SERVPRO at the beginning of 2023.

Gerard Schmidt is a part of our Sales and Marketing team! He's been on our team since 2018.

Hannah is an amazing Crew Chief! She's been on our team since August 2021.

Jason is a part of our Marketing team at SERVPRO of St. Louis County NW. He's been a part of our team since December 2022.

Jorge is on our mitigation team! He has been working hard for our team since January 2023.

Our Facility and Operations Coordinator is none other than Lonnie! He's been working on our team since 2021.

Bader is the Construction Project Manager here at SERVPRO of St. Louis County NW. He loves being there to help people in our community in their time of need.

We have the best technicians in the game! Say hello to Mauro Hernandez! He's been on our team since 2021.

Michael works as apart of our Mitigation Team. He started working for SERVPRO in January 2022.

Miguel is one of our reconstruction technicians! He has been on the team since August 2022.

Nick is apart of our Mitigation Team! He has been working for SERVPRO since 2022.

We are lucky to have Nicole as one of ours in Illinois. Nicole is part of the Mitigation Team. She has been on our team since August 2021.

Noah Weber is apart of our Mitigation Team! He's been working for our team since March 2021.

Ronnie is a Sales and Marketing Rep here at SERVPRO of St. Louis County NW! He's been with us for 2 years, since 2021.

This is Tommy Champ; he is apart of our Miitgation Team here at SERVPRO! He's been with our team since 2021.

Michael is our Recon Project Manager here at SERVPRO. Michael oversees the reconstruction process, making sure homes and businesses are restored efficiently and with attention to detail. With a focus on quality and customer satisfaction, he works closely with crews and property owners to bring damaged spaces back to life.

Andrew is a dedicated part of our Mitigation Team, working to restore homes and businesses after damage. He brings a strong work ethic and a commitment to helping customers get back to normal.

Roberto is a skilled member of our Mitigation Team, tackling water, fire, and mold damage with efficiency. He’s always ready to jump in and help, making sure every job is handled with care.

Randall is always ready to take on tough jobs, bringing a strong work ethic and a customer-first approach to mitigation. His goal is to restore properties quickly and efficiently.

Ryan oversees our janitorial operations, ensuring every space is clean and well-maintained. His attention to detail and commitment to quality help keep businesses looking their best.

Devin oversees reconstruction projects, making sure repairs are completed with precision and care. His leadership and hands-on experience help bring damaged properties back to life.

Brandon is apart of our Reconstruction Team. He is dedicated to rebuilding homes and businesses with care and efficiency. His commitment to quality ensures every project meets the highest standards.

Ami is dedicated to helping homeowners and businesses recover after unexpected damage. She works hard to restore properties quickly and efficiently, always putting customers first.

Mark is a key part of our Reconstruction Team, helping rebuild homes and businesses. He takes pride in doing the job right and making sure every detail is handled well.

Matt works closely with customers to provide accurate estimates and ensure projects run smoothly from start to finish. He takes the guesswork out of the restoration process, keeping everything on track and making sure the job gets done right.

Jared is committed to helping customers recover after water, fire, or mold damage. He takes pride in doing quality work and making a difference when it’s needed most.

Eric oversees mitigation projects, making sure homes and businesses are restored quickly and efficiently. He works closely with customers to guide them through the process and keep things moving forward.

Steve manages mitigation projects from start to finish, making sure homes and businesses are restored quickly and correctly. He works closely with customers to keep the process smooth and stress-free.

Vanessa is committed to helping customers recover after water, fire, or mold damage. She works efficiently to restore homes and businesses while making the process as stress-free as possible.