Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of St. Louis County NW

Our Google Reviews
(314) 469-9000
4.8
(50 reviews)

Service Areas

Maryland Heights, MO | Creve Coeur, MO | Chesterfield, MO | Town and Country, MO | Country Life Acres, MO | Bridgeton, MO | Manchester, MO | Fernridge, MO

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of St. Louis County NW we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

We had a great experience with SERVPRO.  They kept everything neat and clean as they worked in our home.  They were very knowledgeable and caring.  They treated our home as if it was their own.  Thank you!

John R
St Louis

We were very satisfied with the service provided by SERVPRO.  They showed up immediately to begin clean up on our water loss. They were excellent to work with and we would use them again if ever needed in the future. 

Barabara
St Louis

Simply the best company you can work with in Restoration. 

Mitchell
St Louis

SERVPRO was a great company to work with. We appreciate all that they did in such little time. 

Chris
St Louis

Our business has used SERVPRO several times now. They are always super fast to get to us, affordable and friendly. We 100% recommended them.Gerard especially has been very helpful and responsive to us.

Crystal Myers
St. Louis County

These guys know how to take care of you! Great work!

Tim Buback
St. Louis County

We had a leak in our basement from our HVAC unit. I called SERVPRO and they were at our house within the hour to assess the damage and get the mitigation process going. Any questions or concerns I had, Steve and Dan were quick to respond. I would HIGHLY recommend SERVPRO to anyone in need of their services. You won’t be disappointed!

Julie Wright
St. Louis County

SERVPRO was a great company to work with for our restoration needs.  They were very caring and did a great job. I would defiantly use them again if needed in the future. 

Jake T
St Louis

SERVPRO was great to work with.  They were very professional and caring. They treated our home as if it was their own. I would recommend their service to any of our family or friends.  Thank you!

Diana W
St Louis

We had a great experience with SERVPRO.  They kept everything neat and clean as they worked in our home.  They were very knowledgeable and caring.  They treated our home as if it was their own.  Thank you!

John R
St Louis

We were very satisfied with the service provided by SERVPRO.  They showed up immediately to begin clean up on our water loss. They were excellent to work with and we would use them again if ever needed in the future. 

Barabara
St Louis

Simply the best company you can work with in Restoration. 

Mitchell
St Louis

SERVPRO was a great company to work with. We appreciate all that they did in such little time. 

Chris
St Louis

Our business has used SERVPRO several times now. They are always super fast to get to us, affordable and friendly. We 100% recommended them.Gerard especially has been very helpful and responsive to us.

Crystal Myers
St. Louis County

These guys know how to take care of you! Great work!

Tim Buback
St. Louis County

We had a leak in our basement from our HVAC unit. I called SERVPRO and they were at our house within the hour to assess the damage and get the mitigation process going. Any questions or concerns I had, Steve and Dan were quick to respond. I would HIGHLY recommend SERVPRO to anyone in need of their services. You won’t be disappointed!

Julie Wright
St. Louis County

SERVPRO was a great company to work with for our restoration needs.  They were very caring and did a great job. I would defiantly use them again if needed in the future. 

Jake T
St Louis

SERVPRO was great to work with.  They were very professional and caring. They treated our home as if it was their own. I would recommend their service to any of our family or friends.  Thank you!

Diana W
St Louis

About Us

SERVPRO of St. Louis County Northwest – Your Local Experts in Water, Fire & Mold Damage Restoration

At SERVPRO of St. Louis County Northwest, we understand how overwhelming water, fire, or storm damage can be. That’s why our highly trained team is available 24/7/365 to respond fast, minimize disruption, and restore your property with care. SERVPRO of St. Louis County Northwest is the premier choice in St. Louis when it comes to disaster restoration services. As a top-rated provider within the SERVPRO St. Louis network, we proudly serve Maryland Heights, Bridgeton, Creve Coeur, Country Life Acres, Manchester, Town & Country, and surrounding St. Louis County communities.

Whether you’ve experienced a flooded basement, fire and smoke damage, mold infestation, or storm-related loss, our IICRC-certified professionals have the training and equipment to handle it all — with speed, precision, and compassion.

Our services include:

  • Water damage cleanup & flood damage restoration
  • Fire and smoke damage repair
  • Mold removal and remediation
  • Storm and sewer backup cleanup
  • Proactive and emergency cleaning
  • Insurance claim documentation and support

We treat every property as if it were our own, documenting each step with care and communicating clearly with our clients and their insurance providers. With advanced technology, industry-leading practices, and years of experience in disaster restoration in St. Louis, we help make damage “Like it never even happened.”

If you’re searching for SERVPRO in St. Louis, or need trusted help with water, fire, or mold damage, call SERVPRO of St. Louis County Northwest today. We’re always here to help — anytime, day or night.

Kevin A. Thole, Matthew Hulsey
Kevin A. Thole, Matthew Hulsey
Owners of SERVPRO of St. Louis County NW

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.