Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of St. Charles City, St. Peters, Dardenne Prairie / Weldon Springs

Our Google Reviews
(636) 926-0033
4.9
(260 reviews)

Service Areas

St. Charles, MO | St. Peters, MO | OFallon, MO | Weldon Spring, MO | Portage Des Sioux, MO | Kampville, MO | Dardenne Prairie, MO | Augusta, MO | Cottleville, MO | Harvester, MO | Mechanicsville, MO | Schulersburg, MO

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of St. Charles City, St. Peters, Dardenne Prairie / Weldon Springs we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Colton, Evan, and Dave were very friendly and very professional. Work was done very well. I was very pleased. Dan Barnes did an exceptional job of restoring our kitchen and stairwell. He was on time every visit and knowledgeable of his services. Very courteous and a job professionally done

Chris A.
St. Charles

These guys were awesome, showed up IMMEDIATELY and began water damage cleanup within minutes. Mike and his crew did excellent work, and turned an absolute catastrophe in a minor inconvenience.

Ann G.
St. Charles

Called on a Saturday morning and they were waiting for my water leak fast response they did a great job 8 out of 10 Brad Evan Mike Jason did a great job everything was done to industry standards

Roy N.
St. Charles

Came quick and cleaned up the water, took floor up and made sure everything was dried. I would recommend them.

Todd C.
St. Charles

1/2 It was nearly midnight. A truck pulled up to the house and two gentlemen introduced themselves, and began unloading their equipment.  Once again I couldn't help but feel as though that this was absolutely the right move.  The crew began salvaging personal effects, moving articles, and covering my property in the basement.  It was as if I asked a couple of old friends to help me.  These men were taking a vested interest in doing the right thing.  They took ownership immediately.It was obvious that they knew what they were doing.  One crewman pulled the dishwasher and disconnected it.  The other crewman set up multiple fans and dehumidifiers in the basement and kitchen.  He thought of things that I never would've considered.  It was all unemotional, yet it was all business.  I knew everything was going to work out, and that I called the right company. continued..

Mike Faulkner
St.Charles

Mike and the whole team were great! Our basement flooded and we immediately contacted SERVPRO. Their team arrived promptly and started the restoration process. Mike was so thorough in explaining everything and made us feel so much better about the situation. Definitely exceeded our expectations. Thank you!

Rose
St. Charles

My house flooded due to my upstairs toilet breaking and these folks did an amazing and very efficient job of getting all the wet materials out of my house and getting the dehumidifiers and fans set up. I think these guys must work all hours because they came out past typical business hours to get everything set up. They were very clear and open in their in communication and their communication was outstanding. They have little monitors that tells them the moisture levels in walls so they aren't guessing or tearing out more than is needed. While I never wish that my house had flooded, I'm glad this place was recommended to me by my insurance because they have been amazing. If such a tragedy ever strikes anyone, I highly recommend calling this company. They were outstanding!

Cat
St. Charles

We used SERVPRO when our washing machine leaked, resulting in water flooding the laundry room as well as a couple of surrounding rooms and the breakfast room below. We could not be happier with the service we received from Jason, Jorge, and David. They were professional, respectful, knowledgeable, and very sympathetic to our situation. We would definitely use SERVPRO again.

Jen H.
St. Charles

When my home was flooded due to a local appliance company installer not putting the washer drain pipe in the hole in the wall, I called SERVPRO. They were out in a couple of hours. They worked for hours removing wet laminate flooring, soaked installation and drywall. Set up fans and dehumidifiers in my kitchen and basement. A few days later most of my kitchen cabinets had to be removed from the wall too. They carefully moved everything and set it aside. Everyone was very professional. Josh gave me his business card and told me if I needed anything, to call him personally. He was very responsive to all my calls. Although I was not happy about my home being flooded after moving in just a week prior, SERVPRO made it better! I will highly recommend them to anyone and would hire them again if needed in the future!! Thank you to Josh and his crew for doing a great job!!

Gina W.
St. Charles

Colton, Evan, and Dave were very friendly and very professional. Work was done very well. I was very pleased. Dan Barnes did an exceptional job of restoring our kitchen and stairwell. He was on time every visit and knowledgeable of his services. Very courteous and a job professionally done

Chris A.
St. Charles

These guys were awesome, showed up IMMEDIATELY and began water damage cleanup within minutes. Mike and his crew did excellent work, and turned an absolute catastrophe in a minor inconvenience.

Ann G.
St. Charles

Called on a Saturday morning and they were waiting for my water leak fast response they did a great job 8 out of 10 Brad Evan Mike Jason did a great job everything was done to industry standards

Roy N.
St. Charles

Came quick and cleaned up the water, took floor up and made sure everything was dried. I would recommend them.

Todd C.
St. Charles

1/2 It was nearly midnight. A truck pulled up to the house and two gentlemen introduced themselves, and began unloading their equipment.  Once again I couldn't help but feel as though that this was absolutely the right move.  The crew began salvaging personal effects, moving articles, and covering my property in the basement.  It was as if I asked a couple of old friends to help me.  These men were taking a vested interest in doing the right thing.  They took ownership immediately.It was obvious that they knew what they were doing.  One crewman pulled the dishwasher and disconnected it.  The other crewman set up multiple fans and dehumidifiers in the basement and kitchen.  He thought of things that I never would've considered.  It was all unemotional, yet it was all business.  I knew everything was going to work out, and that I called the right company. continued..

Mike Faulkner
St.Charles

Mike and the whole team were great! Our basement flooded and we immediately contacted SERVPRO. Their team arrived promptly and started the restoration process. Mike was so thorough in explaining everything and made us feel so much better about the situation. Definitely exceeded our expectations. Thank you!

Rose
St. Charles

My house flooded due to my upstairs toilet breaking and these folks did an amazing and very efficient job of getting all the wet materials out of my house and getting the dehumidifiers and fans set up. I think these guys must work all hours because they came out past typical business hours to get everything set up. They were very clear and open in their in communication and their communication was outstanding. They have little monitors that tells them the moisture levels in walls so they aren't guessing or tearing out more than is needed. While I never wish that my house had flooded, I'm glad this place was recommended to me by my insurance because they have been amazing. If such a tragedy ever strikes anyone, I highly recommend calling this company. They were outstanding!

Cat
St. Charles

We used SERVPRO when our washing machine leaked, resulting in water flooding the laundry room as well as a couple of surrounding rooms and the breakfast room below. We could not be happier with the service we received from Jason, Jorge, and David. They were professional, respectful, knowledgeable, and very sympathetic to our situation. We would definitely use SERVPRO again.

Jen H.
St. Charles

When my home was flooded due to a local appliance company installer not putting the washer drain pipe in the hole in the wall, I called SERVPRO. They were out in a couple of hours. They worked for hours removing wet laminate flooring, soaked installation and drywall. Set up fans and dehumidifiers in my kitchen and basement. A few days later most of my kitchen cabinets had to be removed from the wall too. They carefully moved everything and set it aside. Everyone was very professional. Josh gave me his business card and told me if I needed anything, to call him personally. He was very responsive to all my calls. Although I was not happy about my home being flooded after moving in just a week prior, SERVPRO made it better! I will highly recommend them to anyone and would hire them again if needed in the future!! Thank you to Josh and his crew for doing a great job!!

Gina W.
St. Charles

About Us

History of SERVPRO of St. Charles City

SERVPRO of St. Charles City has been servicing the homes of St. Charles and St. Peters for over 30 years. We definitely understand that homeowners and business owners have stress when it comes to fire restoration or water cleanup needs. We're local to this city, we live in this city, and we want to be helpful to all the residents and business in the area.

Our Services

SERVPRO of St. Charles City specializes in these cleanup services:

  • Fire Damage
  • Smoke Removal
  • Water Damage Cleanup
  • Mold Remediation
  • Biohazard
  • Trauma Cleanup
  • Crime Scene Cleanup
  • Hoarding Cleanup
  • Air Duct Cleaning
  • Carpet Cleaning

We provide these services to both residential and commercial clients. We understand that the interruption to your everyday life at home or at work causes stress. Our highly trained technicians are available 24-hours a day to help homeowners and businesses alike when there is a disaster.

If you need to schedule a service for your home or business, please call today!

SERVPRO flag
Daniel Fredrick & Aimee Ann Wessel

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.