Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Platte County

Our Google Reviews
(816) 579-1600
4.7
(30 reviews)

Service Areas

Kansas City, MO | Smithville, MO | Parkville, MO | Platte City, MO | Riverside, MO | Weston, MO | Edgerton, MO | Dearborn, MO | Farley, MO | Tracy, MO

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Platte County we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Ayo and Edna were very helpful in getting us straightened out when we had a pipe burst in our basement. Very friendly and personable to work with. Came back to check on the progress of the drying out. They were always a phone call away. Thanks!

AT Jeffk
Kansas City

Edna, just wanted to send a "Thank You" note for taking care of my water mess.  You and your staff did a great job in everything you had to do.  With all the other troubles that came up, you kept me calm.  Thanks for being so professional and wonderful to me.  You are a great asset to SERVPRO.

Wanda
St. Joseph

Our basement flooded during a heavy rain. Edna and her team were out the same day. This is even after the many other homes that were in the same boat as ours. They made it happen. They were friendly and kind, as well as very hard working. They respected our home as if it was theirs. If you are in need of an emergency service that SERVPRO provides, call them. You will not be disappointed.

Shannon M.
Kansas City

Professional and willing to go the extra mile for their customers.

Jess Moore
Cape Girardeau

Edna and Ayo are phenomenal, professional and genuinely kind owners and people. And they have a wonderful team. I recommend them.

Kaleisha Walker
Cape Girardeau

Edna and her team are wonderful to work with.They have assisted us on two different incidents. They are very quick to arrive after getting the call and work efficiently and professionally. I would recommend them to anyone needing help with water damage, fire or mold!!

Ramsey Harrison
Kearney

Ayo and Edna were very helpful in getting us straightened out when we had a pipe burst in our basement. Very friendly and personable to work with. Came back to check on the progress of the drying out. They were always a phone call away. Thanks!

Jeff Kremer
Kansas City

My wife and I could not be more thankful for Edna and Ayo. The professionalism they have shown my wife and I were nothing but amazing. Responding to our house within an hour on a Friday night due to a burst pipe in our finished basement, they quickly went to work ensuring all belongings were out of the flood area and quickly cleaning up the water and insulation mess. They were then back throughout the weekend, making sure our flooring and drywall that were effected were taken care of and removed. Could not be more thankful for the work and positive attitude they brought everyday. If we ever need help again, they will be the first (and hopefully only) ones on our list to call.

Matt Cotter
Parkville

Due to water damage because of the roof leaking in our office building we called SERVPRO.  The team did an outstanding job of getting the soaked room back to normal and taking the moisture out of the walls and carpet. I would highly recommend SERVPRO.  I appreciated the high level of professionalism they showed during a most stressful time.

Roc Mac
Kansas City

Ayo and Edna were very helpful in getting us straightened out when we had a pipe burst in our basement. Very friendly and personable to work with. Came back to check on the progress of the drying out. They were always a phone call away. Thanks!

AT Jeffk
Kansas City

Edna, just wanted to send a "Thank You" note for taking care of my water mess.  You and your staff did a great job in everything you had to do.  With all the other troubles that came up, you kept me calm.  Thanks for being so professional and wonderful to me.  You are a great asset to SERVPRO.

Wanda
St. Joseph

Our basement flooded during a heavy rain. Edna and her team were out the same day. This is even after the many other homes that were in the same boat as ours. They made it happen. They were friendly and kind, as well as very hard working. They respected our home as if it was theirs. If you are in need of an emergency service that SERVPRO provides, call them. You will not be disappointed.

Shannon M.
Kansas City

Professional and willing to go the extra mile for their customers.

Jess Moore
Cape Girardeau

Edna and Ayo are phenomenal, professional and genuinely kind owners and people. And they have a wonderful team. I recommend them.

Kaleisha Walker
Cape Girardeau

Edna and her team are wonderful to work with.They have assisted us on two different incidents. They are very quick to arrive after getting the call and work efficiently and professionally. I would recommend them to anyone needing help with water damage, fire or mold!!

Ramsey Harrison
Kearney

Ayo and Edna were very helpful in getting us straightened out when we had a pipe burst in our basement. Very friendly and personable to work with. Came back to check on the progress of the drying out. They were always a phone call away. Thanks!

Jeff Kremer
Kansas City

My wife and I could not be more thankful for Edna and Ayo. The professionalism they have shown my wife and I were nothing but amazing. Responding to our house within an hour on a Friday night due to a burst pipe in our finished basement, they quickly went to work ensuring all belongings were out of the flood area and quickly cleaning up the water and insulation mess. They were then back throughout the weekend, making sure our flooring and drywall that were effected were taken care of and removed. Could not be more thankful for the work and positive attitude they brought everyday. If we ever need help again, they will be the first (and hopefully only) ones on our list to call.

Matt Cotter
Parkville

Due to water damage because of the roof leaking in our office building we called SERVPRO.  The team did an outstanding job of getting the soaked room back to normal and taking the moisture out of the walls and carpet. I would highly recommend SERVPRO.  I appreciated the high level of professionalism they showed during a most stressful time.

Roc Mac
Kansas City

About Us

SERVPRO of Platte County understands the profound stress and disruption that accompany fire or water damage incidents in your home or business. Our mission is to alleviate these burdens swiftly and effectively, ensuring your property is restored to its pre-loss condition, "Like it never even happened."

Specializing in both residential and commercial property restoration, SERVPRO of Platte County excels in mitigating damage caused by fire, smoke, water, mold, and mildew. Our dedicated team undergoes rigorous training at SERVPRO's corporate facility and maintains industry certifications from IICRC, guaranteeing expertise in property damage restoration.

Since 1967, SERVPRO has built a reputation as a trusted leader in the cleaning and restoration industry. With a nationwide network of qualified franchises, we possess the resources to handle any scale of damage, from minor incidents to large-scale disasters.

If you require prompt and professional restoration services for your home or business, don't hesitate to contact us today. SERVPRO of Platte County is committed to serving our community with the highest standards of care and restoration excellence.

Blake F. Williams
Blake F. Williams
Owner of SERVPRO of Platte County

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.