Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Carthage, Joplin

Our Google Reviews
(417) 623-1388
4.8
(197 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Carthage, Joplin we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Appreciate the help from the guys getting right over and working late to get us taken care of. Didn't lose one hour of work thanks to your promptness.  Mike C. 

Oasis Car Wash Systems
Galena

I am happy with the service and will call this company in the future.

Elzetta L
Joplin

You've done a great job. Thank you Rhett for the quick response. Happy Holidays.

Darlene S.
Joplin

Thank you for the quick response and the removal of wet debris. Appreciated the friendly attitude of staff. 

Theresa W.
Joplin

If I had a business, I would hire Will right now; all of your guys were great!  If I ever have any more trouble I will be calling you guys first. 

Charles D.
Stella

We were recommended SERVPRO by our insurance agent and they have been amazing to work with! They helped us with some unexpected water damage we had in our home and made it a less stressful experience. Bryan, David, Daniel, and Klay we’re all professional and courteous with each interaction. I would highly recommend them to anyone.

Anne D.
Carthage

Will and his staff were very patient with our situation and worked hard to make us feel comfortable with the outcome.

Julie with Carthage Public Library
Carthage

Wonderful young men working on our property. They listened to our concerns and worked hard to ensure no further damage. Very professional. Will tell our friends about them.

Chance M.
Joplin

Very impressed by Brett throughout this process. He was extremely professional, respectful and knowledgeable. 

Lindsey S.
Frontenac

Appreciate the help from the guys getting right over and working late to get us taken care of. Didn't lose one hour of work thanks to your promptness.  Mike C. 

Oasis Car Wash Systems
Galena

I am happy with the service and will call this company in the future.

Elzetta L
Joplin

You've done a great job. Thank you Rhett for the quick response. Happy Holidays.

Darlene S.
Joplin

Thank you for the quick response and the removal of wet debris. Appreciated the friendly attitude of staff. 

Theresa W.
Joplin

If I had a business, I would hire Will right now; all of your guys were great!  If I ever have any more trouble I will be calling you guys first. 

Charles D.
Stella

We were recommended SERVPRO by our insurance agent and they have been amazing to work with! They helped us with some unexpected water damage we had in our home and made it a less stressful experience. Bryan, David, Daniel, and Klay we’re all professional and courteous with each interaction. I would highly recommend them to anyone.

Anne D.
Carthage

Will and his staff were very patient with our situation and worked hard to make us feel comfortable with the outcome.

Julie with Carthage Public Library
Carthage

Wonderful young men working on our property. They listened to our concerns and worked hard to ensure no further damage. Very professional. Will tell our friends about them.

Chance M.
Joplin

Very impressed by Brett throughout this process. He was extremely professional, respectful and knowledgeable. 

Lindsey S.
Frontenac

About Us

Professional Restoration Team

Since 1987, SERVPRO of Carthage/Joplin has been a trusted partner for residents and businesses in the Carthage and Joplin, MO areas, helping them recover from the unexpected challenges of floods, fires, and other disasters. Our highly trained team is equipped to handle a wide range of restoration needs, including water damage, fire and smoke damage, mold infestations, debris removal, and even vandalism restoration. With IICRC-certified training, our experts ensure the highest standards of remediation and restoration services.

We proudly serve communities throughout Missouri, including Neosho and Carl Junction. At SERVPRO of Carthage/Joplin, we’re committed to helping our neighbors rebuild after natural disasters, working closely with property owners, landlords, and homeowners to restore their properties quickly and efficiently. To make the process as seamless as possible, we also collaborate with insurance providers to help determine coverage and navigate claims.

When disaster strikes, you can rely on the professionals at SERVPRO of Carthage/Joplin for prompt and reliable emergency restoration services. We're here to help you get back to normal, fast!

Greg & Barbara & Brandon Cook, Zachary & Megan Sloan
Greg & Barbara & Brandon Cook, Zachary & Megan Sloan
Owners of SERVPRO of Carthage, Joplin

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.