Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Minnetonka, St. Louis Park, Golden Valley
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
When you have contaminated water back up into your home or business it needs immediate attention. Contaminated water is considered "Category 3" water and typically includes:
- Sewer backups
- Toilet overflows from the bowl
- Flood water
This type of water is very high in contaminants and needs to be removed from the property quickly. In addition, after the water has been removed surfaces should be cleaned and disinfected in order to restore the home or business to a healthy environment.
From our 19,000 square foot facility in Minnetonka, our certified technicians can quickly service not only the Minnetonka area but St. Louis Park, Golden Valley and Minneapolis.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Did a great job of listening to our concern to not tear up the bathroom floor and instead continued drying it out over the weekend. In the end the floor dried successfully and we saved time and money by not removing the flooring.
Dear SERVPRO:
Jordan was exceptional during this process. He maintained constant contact with me about his findings and conclusions. He informed me of every step of the process and contacted me about any concerns or problem areas. His manager Joe, was just as informative. Both were very proactive with working with the insurance adjuster.
Thank you,
Richard J.
My washer malfunctioned in late December, causing severe water damage to my home. Despite the busy time of year, The SERVPRO team was able to come out right away t help. The service reps were friendly, knowledgeable, and patient throughout a very stressful situation. I appreciated it so much!!
Thank you!
Aileen S.
We had a pipe burst in the middle of the night and a substantial amount of water leaked through our home. Kyler and Kyle showed up within two hours and got to work right away. I was pretty rattled by the whole event but the SERVPRO technicians and their customer service was calm, informative and they didn't try to talk me into or out of anything. They only wanted to help me make an informed decision and get our house dry as quickly as possible. Kyler was particularly good with communication and even responded within minutes when I had questions and he was not even on site. I am very impressed with the quality of services we received from SERVPRO.
Respectfully,
David P.
Thanks for all your help with this project! As fairly new homeowners I really appreciated the insight and expertise you provided during your initial assessment of our basement and I was only further impressed with your entire crew as we navigated the cleanup/restoration process.
I was impressed with the level of communication everyone who came out to the house was able to provide, from calling ahead, to answering questions I had during the process. Tucker, Rachel, Jordan, Joe and Carlos were all out over about a 5 day period and all of them were fantastic to work with.
Thank YOU for your help as well, I felt like we were in good hand from start to finish.
I had a failed sump pump that caused a flood in our lower level. I called SERVPRO and they came out about 1 1/2 hours. They knew what they are doing. Kyle and Carlos were both outstanding and knew exactly what to do. Kyle is extremely knowledgeable and communicates with you in a friendly way that makes you feel he will handle a very chaotic situation in the best way possible, and he does.
I had a plumber install a new sump bump in an emergency situation and the guy had the float in contact with the wall so it ran 24/7 and Kyle noticed this and brought it to my attention saying the sump bump motor will burn out running non-stop. I called the plumber back and Kyle was right. His knowledge and awareness definitely saved us from a second disaster.
That is what good service is all about!
I would recommend Kyle and Carlos from SERVPRO to anyone needing this kind of service. I rate your company and Kyle and Carlos a perfect 10!!!
All the processes were explained timely and clearly. People came and did their jobs on time. Job was done nicely and mold is gone.
Dear Scott,
They did a very first class, professional job. I may be missing a few names but Kyle, Joe and Carlos were excellent. Can't think o the first man on the scene but he was great. It could have been very stressful for us- especially Maureen, but she was very comfortable and satisfied with how conscientious the guys were with cleaning and being very careful of our personal belongings. Well done to you all! You took the stress out of what could of been a very difficult situation.
Best Regards,
Jake
The service at SERVPRO of Minnetonka was great! Kyler explained everything that needed or may be needed to be done, He is a very polite person! Thank you so much for your service!
Sincerely,
Nanette and Duane
About Us
Our Story
SERVPRO of Minnetonka has been serving the Twin Cities area since 1987 when Dave and Sheri Honn opened what was then the first SERVPRO in the state of Minnesota. In 2014 Sheri Honn sold the business to its current owner, Scott Clemente who has been running the business since then. Our values state that above all else, we help our customers. We currently have a trained and certified staff of over 30 people whose main focus is helping our customers in their time of need when their home or business has suffered water, fire, smoke or mold damage.
Commitment to Our Community
The owner of SERVPRO of Minnetonka, Scott Clemente, has been living in the Minneapolis area for the past 10 years with his wife Liz who was born and raised in Eden Prairie, MN. Our goal is to make the communities in which we live better places. We do this through our business as a disaster restoration and repair company, but more importantly by supporting our local communities. In the past we have partnered with local fire departments to educate the public on fire safety, we have conducted blood drives in partnership with the Red Cross, and we are active members of several Chambers of Commerce. In addition, our employees regularly volunteer their time for organizations such as Feed My Staving Children and local food pantries.
Commitment to Our Customers
We make the following promises to each and every customer we serve:
- Quick response time. When you need us, you need us fast! We typically arrive at a customer's door within an hour of them calling us.
- Clear communication throughout the process
- Quality work done by trained professionals
Trained Employees
Our crew leads are certified by the IICRC in the various aspects of disaster mitigation, including fire, water and mold. In addition, all of our employees are background checked on an annual basis.
We believe a stable workforce enables us to offer a higher level of service to our customers. We invest heavily in our team with training and full benefit packages for all full-time employees. We have a culture of “work hard and do right by the customer” and feel that our average employee tenure of over 4 years reflects that!
Full Service
We are a full-service company and regularly produce both residential and large complex commercial projects. In addition, as a licensed general contractor, we have the ability to perform full rebuild services after the mitigation is done. We can truly make it "Like it never even happened."
