About Us
Here to Help® 24/7.
SERVPRO of Minnetonka, St. Louis Park, Golden Valley
About Us
Our Story
SERVPRO of Minnetonka has been serving the Twin Cities area since 1987 when Dave and Sheri Honn opened what was then the first SERVPRO in the state of Minnesota. In 2014 Sheri Honn sold the business to its current owner, Scott Clemente who has been running the business since then. Our values state that above all else, we help our customers. We currently have a trained and certified staff of over 30 people whose main focus is helping our customers in their time of need when their home or business has suffered water, fire, smoke or mold damage.
Commitment to Our Community
The owner of SERVPRO of Minnetonka, Scott Clemente, has been living in the Minneapolis area for the past 10 years with his wife Liz who was born and raised in Eden Prairie, MN. Our goal is to make the communities in which we live better places. We do this through our business as a disaster restoration and repair company, but more importantly by supporting our local communities. In the past we have partnered with local fire departments to educate the public on fire safety, we have conducted blood drives in partnership with the Red Cross, and we are active members of several Chambers of Commerce. In addition, our employees regularly volunteer their time for organizations such as Feed My Staving Children and local food pantries.
Commitment to Our Customers
We make the following promises to each and every customer we serve:
- Quick response time. When you need us, you need us fast! We typically arrive at a customer's door within an hour of them calling us.
- Clear communication throughout the process
- Quality work done by trained professionals
Trained Employees
Our crew leads are certified by the IICRC in the various aspects of disaster mitigation, including fire, water and mold. In addition, all of our employees are background checked on an annual basis.
We believe a stable workforce enables us to offer a higher level of service to our customers. We invest heavily in our team with training and full benefit packages for all full-time employees. We have a culture of “work hard and do right by the customer” and feel that our average employee tenure of over 4 years reflects that!
Full Service
We are a full-service company and regularly produce both residential and large complex commercial projects. In addition, as a licensed general contractor, we have the ability to perform full rebuild services after the mitigation is done. We can truly make it "Like it never even happened."
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- CMR - Council-certified Microbial Remediator
- RRRP - Lead-Based Paint Activities and Renovation
- FSRT - Fire & Smoke Damage Restoration Technician
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
Payment Info
The following cards are accepted:Awards
- Storm Team Rookie of the Year
Affiliations
- Minnesota Multi Housing Association
- Community Associations Institute
- Building Owners and Managers Association
- People Serving People
- Hearts for Homes
- Minnesota Educational Facilities Management Professionals Association
- Institute of Inspection, Cleaning and Restoration Certification
- Institute of Real Estate Management
What our
customers are saying
The crew was great. The SERVPRO technician was prompt, professional and listened to our concerns in a very respectful manner. He went above and beyond our expectation to keep our home livable during the process.
The dry down went better than expected.
If I ever need this service again I would definitely use SERVPRO and would recommend SERVPRO to anyone.
Your team was friendly and considerate during a traumatic time. You really helped to put my wife and family at ease. A+++
Albert is great to work with. He always delivers what he promises can be done. Wonderful!
“Kyler and Ian were friendly and professional. Kyler called and gave an ETA, and was timely. I was impressed with their demeanor and work ethic. They are two really quality young gentlemen.
Thanks for all your help with this project! As fairly new homeowners I really appreciated the insight and expertise you provided during your initial assessment of our basement and I was only further impressed with your entire crew as we navigated the cleanup/restoration process.
I was impressed with the level of communication everyone who came out to the house was able to provide, from calling ahead, to answering questions I had during the process. Tucker, Rachel, Jordan, Joe and Carlos were all out over about a 5 day period and all of them were fantastic to work with.
Thank YOU for your help as well, I felt like we were in good hand from start to finish.
Thanks to your SERVPRO team, my husband and I only had to spend a few days out of our house while you dried up the water damage. It was kind of like a little vacation.
I am glad my mom recommended your company after a fire in my apartment. Excellent job to all of the technicians.
Leave it to kids to try and melt things on the furnace. Thanks to your entire team for their fast response and the awesome job taking care of the smell.
We came back from 3 months in Florida to a house with 6 inches of water in the basement. SERVPRO arrived on site in under an hour and immediately began restoring our home. Not only did your team get our house back together but you saved a number of items that my wife and I were sure we'd have to throw out. We would be happy to serve as a reference for you at any point in the future!
The crew was great. The SERVPRO technician was prompt, professional and listened to our concerns in a very respectful manner. He went above and beyond our expectation to keep our home livable during the process.
The dry down went better than expected.
If I ever need this service again I would definitely use SERVPRO and would recommend SERVPRO to anyone.
Your team was friendly and considerate during a traumatic time. You really helped to put my wife and family at ease. A+++
Albert is great to work with. He always delivers what he promises can be done. Wonderful!
“Kyler and Ian were friendly and professional. Kyler called and gave an ETA, and was timely. I was impressed with their demeanor and work ethic. They are two really quality young gentlemen.
Thanks for all your help with this project! As fairly new homeowners I really appreciated the insight and expertise you provided during your initial assessment of our basement and I was only further impressed with your entire crew as we navigated the cleanup/restoration process.
I was impressed with the level of communication everyone who came out to the house was able to provide, from calling ahead, to answering questions I had during the process. Tucker, Rachel, Jordan, Joe and Carlos were all out over about a 5 day period and all of them were fantastic to work with.
Thank YOU for your help as well, I felt like we were in good hand from start to finish.
Thanks to your SERVPRO team, my husband and I only had to spend a few days out of our house while you dried up the water damage. It was kind of like a little vacation.
I am glad my mom recommended your company after a fire in my apartment. Excellent job to all of the technicians.
Leave it to kids to try and melt things on the furnace. Thanks to your entire team for their fast response and the awesome job taking care of the smell.
We came back from 3 months in Florida to a house with 6 inches of water in the basement. SERVPRO arrived on site in under an hour and immediately began restoring our home. Not only did your team get our house back together but you saved a number of items that my wife and I were sure we'd have to throw out. We would be happy to serve as a reference for you at any point in the future!