Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Elk River, Becker and Big Lake

Our Google Reviews
(612) 444-3336
5.0
(80 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Elk River, Becker and Big Lake we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


1.svg

Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

2.svg

Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

3.svg

Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

I was so happy that I called SERVPRO when I found water leaking into my basement, causing a little bit of mold to form under some moving boxes. They got it all dry and killed all the mold so I didn't have to worry anymore, and they didn't overcharge me while doing it. Awesome. I will definitely be calling them again for any other water damage issues!

Alycia
Elk River

The crew was on time, courteous, professional and very knowledgeable. I had a fish tank leak about 25 gallons of water into my basement ceiling and walls. They arrived within hour and began the mitigation process immediately.  Within a few days the process was complete. Their focus was on doing the job correctly while making sure the work would be within scope with respect to my home owner's policy.

I definitely recommend them and would use them again, but hopefully I won't have to!

Joshua
Becker

We weren't happy that we had water damage but SERVPRO made the process as easy as possible. Very accommodating!

Jennifer
Becker

While we would hope people don't have to deal with water damage like we did, I have nothing but great things to say about the SERVPRO team. We worked with Trevor, Justin, James, Brian, and Brandon. They were extremely professional and very friendly. We knew our house was in good hands with them. They even gave us advice on how to proceed with insurance and contractors. Seriously top-notch service. Highly recommend!

Nicole
Elk River

SERVPRO was extremely friendly and knowledgeable. All of their staff went above and beyond to get the job done. I would definitely recommend them.



 
Erin
Big Lake

Trevor and James helped us out with a recent water incident. They arrived on site promptly, assessed the situation, and had the drying equipment up and running in no time. After a couple days, all the water was gone and we were able to avoid much more costly repairs! Highly recommend SERVPRO of Elk River, Becker and Big Lake... they were very communicative and personable.

Eric M
Big Lake

We had a pipe burst overnight in our upstairs bathroom. The water damage was extensive. Called SERVPRO in the morning and they were onsite within the hour. They were so quick to help with the water cleanup, setting up drying equipment, demolition of flooring, walls and ceiling of our home. The guys helped pack up our personal items and furniture. I was so grateful. The entire team was professional, friendly, knowledgeable, and willing to help out in every way. The entire team is a class act! Easy to work with and dependable!

Brenda
Becker

I couldn’t be more impressed by the quality of workmanship by SERVPRO! Our crew was lead by Trevor and Justin, who I couldn’t speak more highly of. They were so knowledgeable, organized and had a customer first mentality. Also at our house was James, Bryan and Brandon. They were such hard workers. The work they were doing was hard, heavy lifting and strenuous work. They did such a good job. The entire crew met and far exceeded my expectations. They do things the right way, don’t cut corners and were professional. After experiencing extensive water damage in my home, SERVPRO made the days that followed so much easier on us. They took care of everything and were so good at what they did with removing floors, walls, ceilings etc to dry out the house. Thank you SERVPRO!

Ryan
Mound

I was extremely impressed with SERVPRO and every member of their staff. From the guys who came into my home to the office end, everyone went above and beyond to be courteous and to be sure I understood the process. I also run a daycare from my home and the guys were always extremely conscientious and considerate about the welfare of the kids and their noise level etc. I was very impressed. Thank you all for making an awful situation as painless as possible.

Angie
Becker

I was so happy that I called SERVPRO when I found water leaking into my basement, causing a little bit of mold to form under some moving boxes. They got it all dry and killed all the mold so I didn't have to worry anymore, and they didn't overcharge me while doing it. Awesome. I will definitely be calling them again for any other water damage issues!

Alycia
Elk River

The crew was on time, courteous, professional and very knowledgeable. I had a fish tank leak about 25 gallons of water into my basement ceiling and walls. They arrived within hour and began the mitigation process immediately.  Within a few days the process was complete. Their focus was on doing the job correctly while making sure the work would be within scope with respect to my home owner's policy.

I definitely recommend them and would use them again, but hopefully I won't have to!

Joshua
Becker

We weren't happy that we had water damage but SERVPRO made the process as easy as possible. Very accommodating!

Jennifer
Becker

While we would hope people don't have to deal with water damage like we did, I have nothing but great things to say about the SERVPRO team. We worked with Trevor, Justin, James, Brian, and Brandon. They were extremely professional and very friendly. We knew our house was in good hands with them. They even gave us advice on how to proceed with insurance and contractors. Seriously top-notch service. Highly recommend!

Nicole
Elk River

SERVPRO was extremely friendly and knowledgeable. All of their staff went above and beyond to get the job done. I would definitely recommend them.



 
Erin
Big Lake

Trevor and James helped us out with a recent water incident. They arrived on site promptly, assessed the situation, and had the drying equipment up and running in no time. After a couple days, all the water was gone and we were able to avoid much more costly repairs! Highly recommend SERVPRO of Elk River, Becker and Big Lake... they were very communicative and personable.

Eric M
Big Lake

We had a pipe burst overnight in our upstairs bathroom. The water damage was extensive. Called SERVPRO in the morning and they were onsite within the hour. They were so quick to help with the water cleanup, setting up drying equipment, demolition of flooring, walls and ceiling of our home. The guys helped pack up our personal items and furniture. I was so grateful. The entire team was professional, friendly, knowledgeable, and willing to help out in every way. The entire team is a class act! Easy to work with and dependable!

Brenda
Becker

I couldn’t be more impressed by the quality of workmanship by SERVPRO! Our crew was lead by Trevor and Justin, who I couldn’t speak more highly of. They were so knowledgeable, organized and had a customer first mentality. Also at our house was James, Bryan and Brandon. They were such hard workers. The work they were doing was hard, heavy lifting and strenuous work. They did such a good job. The entire crew met and far exceeded my expectations. They do things the right way, don’t cut corners and were professional. After experiencing extensive water damage in my home, SERVPRO made the days that followed so much easier on us. They took care of everything and were so good at what they did with removing floors, walls, ceilings etc to dry out the house. Thank you SERVPRO!

Ryan
Mound

I was extremely impressed with SERVPRO and every member of their staff. From the guys who came into my home to the office end, everyone went above and beyond to be courteous and to be sure I understood the process. I also run a daycare from my home and the guys were always extremely conscientious and considerate about the welfare of the kids and their noise level etc. I was very impressed. Thank you all for making an awful situation as painless as possible.

Angie
Becker

About Us

SERVPRO of Elk River, Becker and Big Lake understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."



SERVPRO of Elk River, Becker and Big Lake specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. SERVPRO of Elk River, Becker and Big Lake can also mitigate mold and mildew from your home or business.



The team at SERVPRO of Elk River, Becker and Big Lake has an added feature that some restoration companies have to contract out to another company. They have an In - Home Construction business; this means that our team has the ability to do the re-build themselves.



Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Elk River, Becker and Big Lake.



We have been in the building industry for over 20 years both as a home builder and an insurance adjuster. We specialized in custom built homes, so we understand the process from beginning to end. The team at SERVPRO of Elk River, Becker and Big Lake understands both aspects and realizes that knowledge in these areas are critical as we are working in your home, a valuable piece of your life!



We are a family at SERVPRO of Elk River, Becker and Big Lake, and want anyone we are in-contact with to feel a part of the family.



If you would like to schedule service for your home or business, please call today! We can be reached at (612) 444-3336!



Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

John K. & Kris M. Reichle
John K. & Kris M. Reichle
Owners of SERVPRO of Elk River, Becker and Big Lake

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.