Meet Our Team

John and Kris, owners of SERVPRO of Elk River, Becker, and Big Lake, bring over 30 years of experience in the construction industry. During that time, John has built more than 400 homes, and this hands-on expertise is applied daily at SERVPRO, whether in reconstruction or drying projects.

In addition to his construction background, John has also worked as an independent insurance adjuster, giving him valuable insight into the critical relationship between insurance providers and their clients.

Kris has worked closely with insurance companies since day one, helping guide customers through claims and the restoration process with care and attention. She is always available to support clients, answering questions and ensuring they feel confident every step of the way.

Both John and Kris firmly believe that clear, consistent communication is key to ensuring customer satisfaction—even in challenging situations.

Courtney serves as our Sales and Marketing Representative, bringing fresh ideas and a strong work ethic to the team. She earned her bachelor’s degree in Marketing from St. Cloud State University, where she developed the skills and creativity that drive her success in the field.

In addition to her marketing role, Courtney often helps out in the office—so you may hear her friendly voice when you call. Her positive attitude, innovative mindset, and willingness to jump in wherever needed make her a valuable asset to our team.

Brett consistently excels in his role as Project Manager, taking on every challenge with confidence and determination. Known for his reliable work ethic and upbeat attitude, he brings positive energy to the team and ensures that each project runs smoothly from start to finish.

He earned his bachelor’s degree from Bethel University, where he developed a strong foundation in leadership and communication—skills that he now applies daily in his work. Brett’s dedication, professionalism, and ability to adapt make him a valuable asset to both his team and the customers he serves.

Mitchell is a dedicated and experienced Production Manager at SERVPRO, specializing in water and fire damage restoration. His strong work ethic, hands-on expertise, and ability to take initiative make him a key asset to the team. Mitchell is highly regarded for his problem-solving skills, leadership, and commitment to delivering quality results on every job. He consistently goes above and beyond to ensure projects run smoothly and efficiently. Mitchell completed his education at St. Cloud Technical & Community College, where he built the foundation for his successful career in the restoration industry.

SERVPRO of Elk River, Becker and Big Lake is here to help you! We are experienced in water and fire restoration, carpentry, and specialized cleaning. As a company, we take pride in our workmanship and integrity. Should you have any water or fire damage to your home or business, please let us assist you!