About Us
Here to Help® 24/7.
SERVPRO of Aitkin, Carlton & West St. Louis Counties
About Us
SERVPRO of Aitkin, Carlton and West St. Louis Counties understands the emotional toll of fire or water damage and the disruption it brings to your life. Our mission is to quickly restore normalcy, erasing the event from your memory.
Led by community advocates Gene and Heidi Pehrson, we've been dedicated to serving customers since 2015. With extensive experience in various fields—Gene as a general contractor and Heidi as a nurse—we approach each project with expertise and compassion. Beyond work, we value family time and adventure, often exploring tropical destinations or enjoying our Northome cabin with our grandson.
Integrity is paramount to us. Heidi Pehrson emphasizes, “We never want to run into a past customer without being able to hold our heads high!” We take pride in our IICRC-certified team, committed to ongoing education to uphold industry standards.
SERVPRO of Aitkin, Carlton and West St. Louis Counties offers a comprehensive suite of services, including fire, water, storm, and mold restoration, as well as rebuilding. As certified mold specialists, we're equipped to handle various needs. Our expertise in water and fire damage restoration ensures a swift return to normal life.
No project is too large or small. Contact us at (218) 879-6141 for a prompt assessment or service appointment for your home or business.
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- RCT - Rug Cleaning Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- HST - Health and safety Technician
- CCT - Carpet Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- ECTP - Employee Certification Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- CRT - Color Repair Technician
- OSHA - Other Training
- UFT - Upholstery & Fabric Cleaning Technician
- FSRT - Fire & Smoke Damage Restoration Technician
Licenses
- General Contractor License: BC
Awards
- Millionaires Gold
- Lead Certified Firm
- IICRC Certified Firm
- Chairman's Silver
- Outstanding Customer Service
Affiliations
- Aitkin Chamber of Commerce
- Virginia Fire Department
- IICRC
- MASMS
- Iron Range AEOA
- Carlton County Chamber of Commerce
- Hermantown Chamber of Commerce
- American Red Cross
- Cloquet Chamber of Commerce
- NMBA
- Laurentian Chamber of Commerce
- Virginia HRA
- Moose Lake Chamber of Commerce
- BNI
- Better Business Bureau
- McGregor Chamber of Commerce
What our
customers are saying
"Pay the girls better! They confidently did their job and were very professional. We were impressed and highly recommend them!"
My husband and I woke up one night to a flooded basement. Come to find out our sump pump failed and water had backed up into our fully furnished basement. I called my insurance and SERVPRO came out and were very punctuation, kind and knowledgeable to all my questions. Thanks to them they eased my mind and my basement was dry with in a couple days.
Very pleased. They did an awesome job. It almost looks like we replaced the carpet . I will definitely be using you guys again.
I want to thank all of you for all your help and great job. You were all so nice!! So than you for making this so much easier. thanks alot
SERVPRO did a fine job! I am very pleased with the work they did and how they answered any questions I had. They Kept me up to date, called every day before showing up, and made sure to give me a run through of what had happened each visit.
The SERVPRO staff clearly explained the cleaning and restoration process and were very professional. I would use them again in the future if need arises. I recommend them to anyone. They were amazing, quick, friendly, hardworking and I saw no improvements needed!
Highly impressed and absolutely appreciated the SERVPRO employees that came to my house. Thank you very much!
Dear Gene, thank you for the one-on-one meeting with you today, It's great to be able to get to know more about your crew and I came away from that with a great deal of respect for you and what you do. You have a lot of passion for your customers and a lot of integrity in business. So encouraging.
Thank you for helping and making this terrible loss much more stress free. Your crew was so kind and professional; thank you for taking time to be extra careful with my belongings!
"Pay the girls better! They confidently did their job and were very professional. We were impressed and highly recommend them!"
My husband and I woke up one night to a flooded basement. Come to find out our sump pump failed and water had backed up into our fully furnished basement. I called my insurance and SERVPRO came out and were very punctuation, kind and knowledgeable to all my questions. Thanks to them they eased my mind and my basement was dry with in a couple days.
Very pleased. They did an awesome job. It almost looks like we replaced the carpet . I will definitely be using you guys again.
I want to thank all of you for all your help and great job. You were all so nice!! So than you for making this so much easier. thanks alot
SERVPRO did a fine job! I am very pleased with the work they did and how they answered any questions I had. They Kept me up to date, called every day before showing up, and made sure to give me a run through of what had happened each visit.
The SERVPRO staff clearly explained the cleaning and restoration process and were very professional. I would use them again in the future if need arises. I recommend them to anyone. They were amazing, quick, friendly, hardworking and I saw no improvements needed!
Highly impressed and absolutely appreciated the SERVPRO employees that came to my house. Thank you very much!
Dear Gene, thank you for the one-on-one meeting with you today, It's great to be able to get to know more about your crew and I came away from that with a great deal of respect for you and what you do. You have a lot of passion for your customers and a lot of integrity in business. So encouraging.
Thank you for helping and making this terrible loss much more stress free. Your crew was so kind and professional; thank you for taking time to be extra careful with my belongings!