A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Oak Park / Ferndale

Our Google Reviews
(248) 246-0790
4.9
(59 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Pamela Reaves

  1 review

2 days agoNEW

Positive: Professionalism, Punctuality, Quality, Responsiveness

I called SERVPRO Oak Park/Ferndale after a window was broken in the entry door of my home. I needed someone to board it up for security purposes until I could arrange to have the window replaced. A friend who has dealt with this kind of a problem many times recommended this business without hesitation. Every person I dealt with at SERVPRO was compassionate and attentive to my obvious need without any prompting. They came out to my house a short time after I called. Particular care was taken not to further damage my door while securing it at the same time. I appreciate professionalism and that's what I got. After a day of near-tragedy and disappointment on so many different levels, SERVPRO helped to restore my faith in service businesses. Thank you SERVPRO!

Pamela Reaves
Detroit

 




  • Torrice D. reviewed SERVPRO of Oak Park/Ferndale

    Contacted SERVPRO and spoke to Tracy. I had a flood at my business. She was very fast, efficient and professional. She had someone at our business right away. She even came to assist her Team when she got off work. They were so good that we had our doors open within 48 hours. I highly recommend Tracy to deal with any of your needs. She was fast, friendly and very efficient! Dec 09, 2021

Torrice D.
Shelby Township

Lisa W.

 Verified    · HARRISON TOWNSHIP, MI · Jan 22 2020

 

Great company, met my expectations, and would definitely recommend them.

Lisa W.
Harrison Twp.

Overall I'm pretty satisfied with their service.

Yilan Z.
Farmington

Sarah H.

 Verified    · HUNTINGTON WOODS, MI · Jan 28 2021

 

They were lovely people to work with. They were very professional, good people.

Sarah H.
HUNTINGTON WOODS
  ALEX SHERBINOW  

Sep 10th, 2020

 10/10 recommend. They came into my insurance claim, communicated exactly what needed to be done and actually got my coverage extended so that I would have less out of pocket cost. They were a saving grace in a frustrating time.

Alex S.
Ferndale

 

Andy B Local Guide · 32 reviews



 

4 years ago  

Carrie and the team are the best in the business. Always taking care of their customers needs and working as a team to get folks back to what they're used to. Thanks SERVPRO of oakpark/ferndale!

Andy B
Royal Oak

Lauren Falzone

  3 reviews

17 hours ago NEW

Positive: Professionalism, Punctuality, Quality, Responsiveness

Very professional and patient while waiting for insurance to get approved. The team was great at keeping me up to date on what was going on. Would definitely recommend! Service: Water damage-related cleanup & repair

Lauren Falzone
Sterling Heights

Hugh was a pleasure to work with. His team was professional, courteous, knowledgeable, flexible, and really took the time to make my wife and our home feel very comfortable. They did a great job resolving the issues and mitigating the damage in the time that was allowed. I would highly recommend Hugh and his team to anyone.

Mark Philips
West Bloomfield

About Us

SERVPRO of Oak Park/Ferndale has been family owned and operated since 2009.  Active in the community and holding memberships with numerous organizations such as Ferndale, Berkley, and Royal Oak Chambers of Commerce. Carrie Fanelli is passionate about providing you with 100% customer satisfaction and earns repeat business from every customer. Paul Fanelli's 30 years of construction experience brings immeasurable value to the SERVPRO team. 

SERVPRO of Oak Park/Ferndale specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Oak Park/Ferndale can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Oak Park/Ferndale.

If you would like to schedule service for your home or business, please call today! (248) 246-0790

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Carrie Fanelli and Paul Fanelli
Carrie Fanelli and Paul Fanelli
Owners of SERVPRO of Oak Park / Ferndale

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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