Emergency Water Extraction & Structural Drying Services

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SERVPRO of Grosse Pointe

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(313) 882-5499

4.8

(75 reviews)

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(313) 882-5499

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.  

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

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Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

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What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.

75 Reviews

4.8

Leave Us A Review

Mary Kate Peltz

10 days ago

A hole in my roof from a tree limb created water damage in the attic and down to the main floor of my home. From the time I called Servpro to a technician on site was under 20 minutes on a Friday afternoon! They brought a full team and had the attic subfloor cut out, insulation removed, bedroom plaster ceiling removed, water remediation in the ceiling addressed, and water in the main floor cleaned up in under 2 hours. The team was very respectful of my house including floor coverings throughout and the Project Lead was very communicative throughout the entire process. I could not recommend them higher, and I am extremely thankful for their promptness, professionalism, and communication throughout this otherwise frustrating home problem. When you find yourself having a terrible day, Servpro will be happy to come out and make it all much better and keep the process as easy as possible!

Sara Thomas

28 days ago

Super quick thorough work! Great to work with! Highly recommend! We had sewage backup to our basement and they did a great job helping us through it!

N Nool

about 2 months ago

Seriously could not ask for better service than this company ‘Gross pointe Servpro’. Instant response with full on active amazing crew lead by the owner Mr Mentor. Humility, courtesy, diligence, meticulousness are the core qualities we observed. In addition, the crew handled our things with utmost care. Daily calls plus monitoring of everything including even minute details culminating in a spectacular back to normal basement. Would highly recommend this company to anyone living in any area in Michigan.

SAM ARKER

2 months ago

I typically never write reviews but this place got me to do so with how professional, fast and transparent they were during the process. Ask for Mentor, best contractor I’ve ever worked with! Would give 6 stars if possible!

Amy Blair

5 months ago

Patrick and his crew were fantastic! They walked us through every step and continued to follow up to make sure we were completely satisfied. I highly recommend them to anyone who has a flood disaster.

Concetta Provenzano

6 months ago

I don’t often share reviews but Patrick and his crew was so amazing to work with! They came same day and actually within a hour or so and started to clean up my water damage immediately. Patrick would check in all day and make sure I didn’t have any questions and left my home clean and made sure to contain as much dust and mess as possible. They are fair, honest, trustworthy and handled everything for me to alleviate as much stress as possible. Patrick was also fantastic with my dogs who were so stressed out with so many people and all the noise. If your ever unfortunate to need any remediation, they will make everything as easy as possible!

Rose Lenglet

6 months ago

We experienced a water pipe breakage behind a wall in our kitchen. Our insurance recommended Servpro. I took an extra step to read reviews on which Servpro to use. We are so thankful to have chose. Grosse Pointe! Mentor and crew were the best! The team was so efficient, kind and kept the demolition contained not exposing us to the dust and such that comes with the work they were doing. I would highly recommend Grosse Ponte Servpro!

Jessica Halloway

7 months ago

Recently had Servpro of GP out after a burst pipe and subsequent damage to a lower level bedroom. Patrick, Mentor, Paul and the whole crew were so nice and great to work with. The communication and professionalism from them and the office staff and crew was exceptional. They helped me through the insurance claim process and did a really nice job with the repairs and clean up. 100% would recommend.

Callie Tomas

7 months ago

Mentor, Patrick and team are wonderful to work with. They’re knowledgeable, kind, and dedicated to doing the right things and getting the job done right. We can’t thank them enough for their services, during a very difficult time. Highly recommend this team of professionals!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal:

Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
Infrared cameras find “hidden” water behind walls and ceilings.
Submersible and gas-powered pumps are used for continuous pumping of high-level water.
Truck-mounted and portable extraction units perform efficient water removal.

After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as:

The water source
The amount of water
How much of the home is affected
Affected materials in the home like carpet, furniture, and drywall

What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on: 

Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry. 
Humidity levels: the higher the humidity, the longer the drying time. 
Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).

Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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