Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Grosse Pointe

Our Google Reviews
(313) 882-5499
4.7
(65 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Professional Sewage Remediation and Restoration in Grosse Pointe

A sewage backup in the historic homes or lakefront properties of Grosse Pointe is a critical emergency that requires a sophisticated, meticulous response. SERVPRO of Grosse Pointe provides expert 24/7 sewage cleanup services designed to protect the architectural integrity and interior health of residential estates and commercial storefronts throughout the Pointes.

Because "black water" intrusions from sewer line failures or heavy lakeside storms carry harmful contaminants, a standard cleaning is never enough. Our highly trained specialists utilize advanced moisture-detection technology to identify hidden saturation in lath-and-plaster walls, finished basements, and original hardwood flooring that others might overlook.

Our comprehensive restoration workflow includes:

  • Immediate Waste Extraction: Utilizing high-powered, truck-mounted vacuum systems to rapidly remove standing liquid and solid debris.

  • Specialized Material Management: Identifying and carefully removing non-salvageable porous materials, such as saturated drywall or carpeting, to prevent secondary damage.

  • Deep Sanitization: Applying professional-grade antimicrobial treatments to all affected surfaces to eliminate odors and ensure a clean environment.

  • Precision Structural Drying: Deploying industrial-strength dehumidifiers and high-velocity air movers to pull deep-seated moisture from the building’s framing and subfloors.

Whether you are managing a property in Grosse Pointe Farms, Park, or Woods, we work directly with your insurance provider to streamline the claims process. We are committed to a discreet and thorough recovery, restoring your property to its preloss condition with the care it deserves.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

So thankful for SERVPRO Grosse Pointe who came to our rescue after our home had sewer water coming up from the drains. This is the second time we’ve used their services, and would never trust anyone else with our restoration needs.



 

Blerta K.
Grosse Point

"Thank you Josh (Production) for your efficient and thoughtful service! You are a positive representative of SERVPRO. I was very pleased with the results."

Sarah S.
Grosse Pointe Farms

"Truly professional service! From Mr. Mentor, Mr. Patrick & the crew! Highly recommendable people. The crew were very trustworthy & courteous. I will never have second thoughts hiring these guys again. I knew I did the right thing when I called SERVPRO of Grosse Pointe. Thank you guys for the awesome service!"

Lance L.
Harper Woods

"Our whole neighborhood was flooded, but SERVPRO of Grosse Pointe helped us and they did it quickly! We saw them at a neighbor's house and took a chance on them being the right guys, and they sure were! Definitely satisfied with the work performed."

David P.
Grosse Pointe

"Patrick and his team are excellent! They were very flexible and came to dry out our basement after it flooded as soon as we had our power restored, were very quick and efficient and a pleasure to work with! I appreciate all these guys do! Thank you, SERVPRO of Grosse Pointe!"

Danielle I.
Grosse Pointe Farms

"I was very pleased with how fast SERVPRO of Grosse Pointe got to my house! The crew did a great job, they explained everything in a way that I could understand and they did everything in the way they said they would. I was very, very satisfied with the service that SERVPRO of Grosse Pointe provided."

Elizabeth M.
Grosse Pointe

We walked into a flooded kitchen and basement two weeks ago, and after filing our claim, we reached out to SERVPRO of Grosse Pointe after seeing how attentive and professional they were for work done at our home church a year ago. Patrick and his team arrived that next morning and immediately began helping to get our home dried and impacted materials broken down and removed. They were efficient, knowledgeable, respectful of our space and we had absolutely no issues with their service. Our home is now ready for rebuilding and I can’t thank Patrick and his team enough for their excellent quality work.

Kevin
Grosse Pointe Farms

So thankful for SERVPRO Grosse Pointe who came to our rescue after our home had sewer water coming up from the drains. This is the second time we’ve used their services, and would never trust anyone else with our restoration needs.

Blerta J.
Grosse Pointe Farms

"I had a mold issue in my home, and when I called SERVPRO of Grosse Pointe, they gave me SO much information that I was a little overwhelmed at first. But they explained everything in detail, the process, the clean up, and the put back. They were so helpful that if I ever have any issues, no matter where I am, I will always call SERVPRO!"

Diane C.
Bloomfield Hills

About Us

SERVPRO of Grosse Pointe understands the stress and disruption that comes with fire or water damage. Whether it's affecting your home or business, our goal is to minimize the interruption to your life and restore your property quickly—making it "Like it never even happened." With many years of combined experience, our team is ready to help you recover and get your space back to normal fast.

We specialize in the cleanup and restoration of both residential and commercial properties after fire, smoke, or water damage. We also provide mold and mildew mitigation services to keep your home or business safe and healthy. Proudly serving the local communities of Detroit, Harper Woods, Grosse Pointe Woods, and the surrounding areas, we're here to help when disaster strikes.

At SERVPRO of Grosse Pointe, our staff is highly trained in property damage restoration. From initial training at SERVPRO®'s corporate facility to ongoing certifications with the IICRC, we’re committed to staying up-to-date on the latest techniques and technology to restore your property. With the support of a nationwide network of franchises, no job is too big or too small for us to handle.

If you're dealing with damage to your home or business, don’t wait. Call us today to get a quote and schedule service. We're Here to Help®!

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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