Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Downtown Detroit / Highland Park

Our Google Reviews
(313) 234-4744
4.9
(61 reviews)

Service Areas

Downtown Detroit, MI | Highland Park, MI

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Downtown Detroit / Highland Park we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Awesome people, awesome prices! Got my house smelling normal after a bad basement flooding! 

Morgan S.
New Center

SERVPRO was professional in working with me to restore my home. They stored and returned my personal items successfully. I highly recommend their services.

Kim L.
Detroit

Amazing company that you can trust! Super professional. 

Madalynn N.
New Center

They do a phenomenal job. Could not recommend them enough. So prompt and professional. 

Arber V.
Highland Park

The crew were very nice and answered all the questions that I had. 

Adam D.
Highland Park

Quentin of SERVPRO provided excellent customer service immediately and throughout my extensive water damage issue. I greatly appreciate Quentin because he is professional, courteous, helpful, and prompt in all communications regarding the status, conditions, and next steps of the process.

SERVPRO, you have a valuable and outstanding asset in Quentin. Quentin represents SERVPRO well and leaves a positive impression for SERVPRO company and brand and the work and services that you provide.

Thank you, Quentin and SERVPRO for providing peace of mind throughout my entire water damage claim.

Jannette G.
Detroit

We had an unexpected water leak in mid-November that soaked our 2nd floor, main floor and basement. I can’t say enough about how quickly SERVPRO® arrived with many people, blowers, dehumidifiers, etc. They were here daily until things were dry. They packed up our basement contents for storage, and were all around very competent, professional, kind and empathetic….now the reno begins! Thanks, SERVPRO! 

Pamela C.
Saint Clair Shores

Awesome people, awesome prices! Got my house smelling normal after a bad basement flooding! 

Morgan S.
New Center

SERVPRO was professional in working with me to restore my home. They stored and returned my personal items successfully. I highly recommend their services.

Kim L.
Detroit

Amazing company that you can trust! Super professional. 

Madalynn N.
New Center

They do a phenomenal job. Could not recommend them enough. So prompt and professional. 

Arber V.
Highland Park

Amazing company that you can trust! Super professional. 

Madalynn N.
New Center

They do a phenomenal job. Could not recommend them enough. So prompt and professional. 

Arber V.
Highland Park

The crew were very nice and answered all the questions that I had. 

Adam D.
Highland Park

Quentin of SERVPRO provided excellent customer service immediately and throughout my extensive water damage issue. I greatly appreciate Quentin because he is professional, courteous, helpful, and prompt in all communications regarding the status, conditions, and next steps of the process.

SERVPRO, you have a valuable and outstanding asset in Quentin. Quentin represents SERVPRO well and leaves a positive impression for SERVPRO company and brand and the work and services that you provide.

Thank you, Quentin and SERVPRO for providing peace of mind throughout my entire water damage claim.

Jannette G.
Detroit

We had an unexpected water leak in mid-November that soaked our 2nd floor, main floor and basement. I can’t say enough about how quickly SERVPRO® arrived with many people, blowers, dehumidifiers, etc. They were here daily until things were dry. They packed up our basement contents for storage, and were all around very competent, professional, kind and empathetic….now the reno begins! Thanks, SERVPRO! 

Pamela C.
Saint Clair Shores

Awesome people, awesome prices! Got my house smelling normal after a bad basement flooding! 

Morgan S.
New Center

SERVPRO was professional in working with me to restore my home. They stored and returned my personal items successfully. I highly recommend their services.

Kim L.
Detroit

About Us

Founded in 1967, the SERVPRO®  franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies. SERVPRO® responds to emergencies ranging from small individual disasters to multi-million dollar, large-loss situations, providing coverage in all 50 states, as well as Canada.

Starting in 1996, Randy Miller was an early pioneer to the mid-Michigan area SERVPRO®  system. Since then, the franchise system has grown to over 1800 individually owned and operated franchises. Originally, Randy started in Genesee County and expanded into Saginaw in 1997.  Randy and Tina Miller have grown, acquired, and sold multiple territories throughout Michigan. Headquartered in Saginaw, they currently operate a family of franchises with locations throughout Metro Detroit, Owosso, Bay City, and Fort Wayne, IN. Their Metro Detroit locations, opened in 2016, are managed by their son and Chief Operating Officer Cody Michael.  

The Saginaw-based family of franchises have been ranked in the top 10 for the past 20 years, including top producer twice. As one of SERVPRO® ’s prestigious Extreme Team franchises, a large portion of their business is providing support to other franchises—primarily on commercial losses, and traveling the country for catastrophic events such as floods, tornadoes and hurricanes.

Our Romulus franchise offers many services beyond the fire and water cleanup and restoration services; such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, just to name a few.

We continue to grow and improve due to our team consistently proving they are the best of the best. We are also beyond grateful for our local community, who has also played a large role in our accomplishments, without their trust in our services and brand we would not have earned this recognition.

Randy & Tina Miller
Randy & Tina Miller
Owners of SERVPRO of Downtown Detroit / Highland Park

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.