Meet Our Team

Jon Moses has been working with SERVPRO^®; Team Miller since 2023 and is currently a Reconstruction Project Manager for the Metro Detroit area. In his role, he is responsible for scoping, writing estimates, completing repairs, and closing jobs. Jon is lead certified. Jon’s favorite part about working with SERVPRO is working with an awesome staff that makes it feel like there are really no ‘bad days’ at the office. In his free time, he enjoys fishing, riding his motorcycle, spending time with his niece, and working on random projects.

Justin Copley has been working with SERVPRO^®; Team Miller since 2020 and is currently a Mitigation Project Manager for the Metro Detroit area. In his role, he manages mitigation projects as well as his mitigation team. Justin holds IICRC Certifications for WRT, CCT, UFT, and ASD. Justin’s favorite part about working with SERVPRO is being able to help people. In his free time, he enjoys collecting comics and riding on his motorcycle.

Amanda Beliger has been working with SERVPRO^®; Team Miller since 2024 and is currently a Reconstruction Project Manager for the Metro Detroit area. In her role, she inspects, estimates, coordinates, and manages all facets of projects that involve repairing, rebuilding, and restoring structures within a budget. Amanda holds IICRC Certifications for WRT, TCST, MRS, FSRT, OCT, and Asbestos Testing. Amanda’s favorite part about working with SERVPRO is the relationships she’s built with her coworkers. In her free time, she enjoys being in the gym, cooking, reading, and doing outdoor activities.

Daniel Morales has been working with SERVPRO^®; Team Miller since 2025 and is currently a Reconstruction Project Manager for the Metro Detroit area. In his role, he helps property owners rebuild and restore their homes or businesses after an unexpected loss or damage. Daniel’s favorite part about working with SERVPRO is the culture of the company and being surrounded by management and coworkers who truly care about one another as individuals, not just as employees. In his free time, he enjoys playing, exploring, and building the latest LEGO creation with his two sons.

Tiffany Sample has been working with SERVPRO^®; Team Miller since 2025 and is currently a Contents and Cleaning Project Manager for the Metro Detroit area. In her role, she assists with all facets of cleaning a property or personal belongings after a disaster. Tiffany holds IICRC Certifications for WRT, FRST, OCT, ASD, and TCST. Tiffany’s favorite part about working with SERVPRO is helping families get back home after disasters and seeing the relief on their faces when all of the work is done and their home is whole again. In her free time, she enjoys camping, hanging out with her dogs, and refinishing furniture.

Mike Moore has been working with SERVPRO^®; Team Miller since 2026 and is currently the Chief Executive Officer. In his role, he is focused on creating exceptional experiences for our customers and employees, accelerating growth, and strengthening operational excellence for our team. Mike holds IICRC Certifications for WRT, FSRT, CCT, AMRT, and ASD. Mike's favorite part about working with SERVPRO is working with the great people within our organization and getting to help people in need every single day. In his free time, he likes to spend time with his six kids, wife, and dog as well as golfing and spending time outdoors.

Derek Nierderquell has been working with SERVPRO^®; Team Miller since 2020 and is currently the Senior Vice President of Operations. In his role, he oversees day-to-day operations across Michigan, Indiana, Illinois, and Florida regions. Derek holds IICRC Certifications for CCT, CDS, UFT, ERT, OCT, and Journeyman Textile Cleaner. Derek's favorite part about working with SERVPRO is supporting our award-winning staff across many different levels and regions as we serve the communities we live in. In his free time, he likes supporting local sports and spending time in norther Michigan with his family.

Gary Cristea has been working with SERVPRO^®; Team Miller since 2023 and is currently the Vice President of Sales and Marketing. In his role, he manages the national and regional sales and marketing representatives in our Michigan, Indiana, Florida, and Illinois offices while developing client relationships and developing growth company wide. Gary’s favorite part about working with SERVPRO is helping customers when they need it most. In his free time, he enjoys playing golf and poker.

Taylor Boucher has been working with SERVPRO^®; Team Miller since 2017 and is currently the Business Development Manager for regional BDR's in Michigan, Indiana, Florida, and Illinois. In her role, she supports the Business Development team in training, role growth, and creating meaningful relationships with clients and customers. Taylor’s favorite part about working with SERVPRO is being a part of a team that makes a real difference in people’s lives. In her free time, she enjoys spending quality time with her family, cheering on her son at his football and baseball games, watching the Detroit Lions, and being involved in her community.

Michelle Gricar has been working with SERVPRO^®; Team Miller since 2006 and is currently the Human Resources Manager for all of our offices. In her role, she performs all human resource responsibilities as it relates to hiring, onboarding, and retaining employees. Michelle’s favorite part about working with SERVPRO is helping people when they need it. In her free time, she enjoys spending time with her family and friends.

Kari Peckham has been working with SERVPRO^®; Team Miller since 2025 and is currently the Human Resources Assistant for all of our offices. In her role, she provides support to the Human Resources Manager. Kari’s favorite part about working with SERVPRO is working for a company with a family atmosphere. In her free time, she enjoys riding horses, coaching the high school equestrian team, watching football, and going for walks.

Eric Gautheir has been working with SERVPRO^®; Team Miller since 2019 and is currently the Operations Manager for the SERVPRO Team Miller Disaster Recovery Team. In his role, Eric runs the day-to-day operations of the Disaster Recovery Team, including being an asset to the project managers, allocation jobs and tasks, and planning and figuring out logistics for team deployment of major weather events across the country. Eric has IICRC Certifications for WRT and FRST. Eric’s favorite part about working with SERVPRO is helping clients and experiencing different challenges every day. In his free time, he enjoys spending time with family, going to the gym, and building or restoring furniture.

Kim Cousineau has been working with SERVPRO^®; Team Miller since 2017 and is currently in National Sales and Marketing. In her role, she partners with insurance adjusters and carriers to strengthen relationships, drive referrals, and ensure a smooth claims process. Kim’s favorite part about working with SERVPRO is meeting all of the clients and colleagues she’s met through her time at the company. In her free time, she enjoys cooking, gardening, gym workouts, cycling through cities, and spending time with her friends and family.

Ed Gruczelak has been working with SERVPRO^®; Team Miller since 2019 and is currently in National Sales and Marketing. In his role, he is responsible for leading national marketing efforts through prospecting, negotiating, and closing agreements and contracts. He primarily focuses on program implementation, reporting and strategic account management throughout Michigan and Indiana. Ed’s favorite part about working with SERVPRO is helping commercial businesses recover from emergencies and get back to business as if the loss never happened. In his free time, he enjoys spending quality time with his family and friends, golf, boating, and fishing.

Sheldon Miller has been working with SERVPRO^®; Team Miller since 2014 and is currently a Project Coordinator for the Disaster Recovery Team. In his role, he coordinates large-scale commercial and catastrophic restoration projects from initial mobilization through project completion. Sheldon has IICRC Certifications for AMR, ASD, and WDR. Sheldon’s favorite part about working with SERVPRO is helping people all across the country. In his free time, he enjoys hunting and fishing.

Josh Elzinga has been working with SERVPRO Team Miller since 2024 and is currently a Construction Project Manager for the SERVPRO Team Miller Disaster Recovery Team. In his role, he keeps large loss commercial reconstruction projects across the country moving forward on time, and under budget if possible. Josh's favorite part about working with SERVPRO is working with his team members. In his free time, he enjoys spending time with his family as well as hunting, fishing, snowmobiling, and golfing.

Justin Burtch has been working with SERVPRO^®; Team Miller since 2022 and is currently the Director of Assets and Infrastructure Management. In his role, Justin is responsible for overseeing facility management across all locations, including space planning, lease management, maintenance, utilities, safety standards, budgeting, and emergency preparedness plans. Justin has IICRC Certifications for WRT and AMRT. Justin’s favorite part about working with SERVPRO is assisting other team members with their success. In his free time, he enjoys volunteering in the community, hunting, and enjoys being a certified CPR and Stop the Bleed instructor.

Courtney Gary has been working with SERVPRO^®; Team Miller since 2025 and is currently a Project Auditor for the SERVPRO Team Miller Disaster Recovery Team. In her role, Courtney prepares each job loss behind the scenes and ensures everything is documented and billed correctly. Courtney’s favorite part about working with SERVPRO is being a part of a team that makes a difference in people's lives. In her free time, she enjoys spending time with family and friends, crafting, baking, and reading.