Randy & Tina Miller
Randy & Tina Miller
Owners of SERVPRO of Downtown Detroit / Team Miller

Meet Our Team

All it takes is one call to SERVPRO of Downtown Detroit / Team Miller. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

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SERVPRO of Downtown Detroit / Team Miller
Our Google Reviews
(313) 234-4744
4.8
(99 reviews)
Meet our Team. Here to Help 24/7
  • Jon Moses, team member at SERVPRO of Downtown Detroit / Team Miller

    Jon Moses

    Jon Moses has been working with SERVPRO®; Team Miller since 2023 and is currently a Reconstruction Project Manager for the Metro Detroit area. In his role, he is responsible for scoping, writing estimates, completing repairs, and closing jobs. Jon is lead certified. Jon’s favorite part about working with SERVPRO is working with an awesome staff that makes it feel like there are really no ‘bad days’ at the office. In his free time, he enjoys fishing, riding his motorcycle, spending time with his niece, and working on random projects.

  • Justin Copley, team member at SERVPRO of Downtown Detroit / Team Miller

    Justin Copley

    Justin Copley has been working with SERVPRO®; Team Miller since 2020 and is currently a Mitigation Project Manager for the Metro Detroit area. In his role, he manages mitigation projects as well as his mitigation team. Justin holds IICRC Certifications for WRT, CCT, UFT, and ASD. Justin’s favorite part about working with SERVPRO is being able to help people. In his free time, he enjoys collecting comics and riding on his motorcycle.

  • Amanda Beliger, team member at SERVPRO of Downtown Detroit / Team Miller

    Amanda Beliger

    Amanda Beliger has been working with SERVPRO®; Team Miller since 2024 and is currently a Reconstruction Project Manager for the Metro Detroit area. In her role, she inspects, estimates, coordinates, and manages all facets of projects that involve repairing, rebuilding, and restoring structures within a budget. Amanda holds IICRC Certifications for WRT, TCST, MRS, FSRT, OCT, and Asbestos Testing. Amanda’s favorite part about working with SERVPRO is the relationships she’s built with her coworkers. In her free time, she enjoys being in the gym, cooking, reading, and doing outdoor activities.

  • Daniel Morales, team member at SERVPRO of Downtown Detroit / Team Miller

    Daniel Morales

    Daniel Morales has been working with SERVPRO®; Team Miller since 2025 and is currently a Reconstruction Project Manager for the Metro Detroit area. In his role, he helps property owners rebuild and restore their homes or businesses after an unexpected loss or damage. Daniel’s favorite part about working with SERVPRO is the culture of the company and being surrounded by management and coworkers who truly care about one another as individuals, not just as employees. In his free time, he enjoys playing, exploring, and building the latest LEGO creation with his two sons.

  • Tiffany Sample, team member at SERVPRO of Downtown Detroit / Team Miller

    Tiffany Sample

    Tiffany Sample has been working with SERVPRO®; Team Miller since 2025 and is currently a Contents and Cleaning Project Manager for the Metro Detroit area. In her role, she assists with all facets of cleaning a property or personal belongings after a disaster. Tiffany holds IICRC Certifications for WRT, FRST, OCT, ASD, and TCST. Tiffany’s favorite part about working with SERVPRO is helping families get back home after disasters and seeing the relief on their faces when all of the work is done and their home is whole again. In her free time, she enjoys camping, hanging out with her dogs, and refinishing furniture.

  • Gary Cristea, team member at SERVPRO of Downtown Detroit / Team Miller

    Gary Cristea

    Gary Cristea has been working with SERVPRO®; Team Miller since 2023 and is currently the Vice President of Sales and Marketing. In his role, he manages the national and regional sales and marketing representatives in our Michigan, Indiana, Florida, and Illinois offices while developing client relationships and developing growth company wide. Gary’s favorite part about working with SERVPRO is helping customers when they need it most. In his free time, he enjoys playing golf and poker.

  • Patrice Dishaw, team member at SERVPRO of Downtown Detroit / Team Miller

    Patrice Dishaw

    Patrice Dishaw has been working with SERVPRO®; Team Miller since 2002 and is currently the Senior TPA and MUO Development Manager for all of our offices. In her role, she oversees all TPA leads, develops relationships with TPAs, and trains and develops training for all office locations operated within Team Miller. Patrice’s favorite part about working with SERVPRO is helping teammates grow within their role in our organization. In her free time, she enjoys golfing, crafting, cooking, reading, and entertaining her friends and family.

  • Michelle Gricar, team member at SERVPRO of Downtown Detroit / Team Miller

    Michelle Gricar

    Michelle Gricar has been working with SERVPRO®; Team Miller since 2006 and is currently the Human Resources Manager for all of our offices. In her role, she performs all human resource responsibilities as it relates to hiring, onboarding, and retaining employees. Michelle’s favorite part about working with SERVPRO is helping people when they need it. In her free time, she enjoys spending time with her family and friends.

  • Kari Peckham, team member at SERVPRO of Downtown Detroit / Team Miller

    Kari Peckham

    Kari Peckham has been working with SERVPRO®; Team Miller since 2025 and is currently the Human Resources Assistant for all of our offices. In her role, she provides support to the Human Resources Manager. Kari’s favorite part about working with SERVPRO is working for a company with a family atmosphere. In her free time, she enjoys riding horses, coaching the high school equestrian team, watching football, and going for walks.

  • Eric Gauthier, team member at SERVPRO of Downtown Detroit / Team Miller

    Eric Gauthier

    Eric Gautheir has been working with SERVPRO®; Team Miller since 2019 and is currently the Operations Manager for the SERVPRO Team Miller Disaster Recovery Team. In his role, Eric runs the day-to-day operations of the Disaster Recovery Team, including being an asset to the project managers, allocation jobs and tasks, and planning and figuring out logistics for team deployment of major weather events across the country. Eric has IICRC Certifications for WRT and FRST. Eric’s favorite part about working with SERVPRO is helping clients and experiencing different challenges every day. In his free time, he enjoys spending time with family, going to the gym, and building or restoring furniture.

  • Kim Cousineau, team member at SERVPRO of Downtown Detroit / Team Miller

    Kim Cousineau

    Kim Cousineau has been working with SERVPRO®; Team Miller since 2017 and is currently in National Sales and Marketing. In her role, she partners with insurance adjusters and carriers to strengthen relationships, drive referrals, and ensure a smooth claims process. Kim’s favorite part about working with SERVPRO is meeting all of the clients and colleagues she’s met through her time at the company. In her free time, she enjoys cooking, gardening, gym workouts, cycling through cities, and spending time with her friends and family.

  • Ed Gruczelak, team member at SERVPRO of Downtown Detroit / Team Miller

    Ed Gruczelak

    Ed Gruczelak has been working with SERVPRO®; Team Miller since 2019 and is currently in National Sales and Marketing. In his role, he is responsible for leading national marketing efforts through prospecting, negotiating, and closing agreements and contracts. He primarily focuses on program implementation, reporting and strategic account management throughout Michigan and Indiana. Ed’s favorite part about working with SERVPRO is helping commercial businesses recover from emergencies and get back to business as if the loss never happened. In his free time, he enjoys spending quality time with his family and friends, golf, boating, and fishing.

  • Justin Burtch, team member at SERVPRO of Downtown Detroit / Team Miller

    Justin Burtch

    Justin Burtch has been working with SERVPRO®; Team Miller since 2022 and is currently the Director of Assets and Infrastructure Management. In his role, Justin is responsible for overseeing facility management across all locations, including space planning, lease management, maintenance, utilities, safety standards, budgeting, and emergency preparedness plans. Justin has IICRC Certifications for WRT and AMRT. Justin’s favorite part about working with SERVPRO is assisting other team members with their success. In his free time, he enjoys volunteering in the community, hunting, and enjoys being a certified CPR and Stop the Bleed instructor.

  • Courtney Gary, team member at SERVPRO of Downtown Detroit / Team Miller

    Courtney Gary

    Courtney Gary has been working with SERVPRO®; Team Miller since 2025 and is currently a Project Auditor for the SERVPRO Team Miller Disaster Recovery Team. In her role, Courtney prepares each job loss behind the scenes and ensures everything is documented and billed correctly. Courtney’s favorite part about working with SERVPRO is being a part of a team that makes a difference in people's lives. In her free time, she enjoys spending time with family and friends, crafting, baking, and reading.


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What our
customers are saying

Chad has been amazing to work with. Very professional & clear communication on what will be taking place in my business office. Chad & Nick went above and beyond to make sure I can still do my job while taking care of the water damage.

Eric Cardamone

ServoPro came out to my home on time. They were very thorough, courteous, professional & quick. I would use them again!

Tasha Smith

The ServPro team was incredible with helping us. An ongoing hidden leak caused extensive water damage throughout our house and garage, and we’re grateful the team was able to mitigate the situation. Our two pros, Chad Brooks and Nick Regner, were great to work with. They were excellent with communication, did a thorough job, and gave us updates throughout the process. I would recommend without hesitation.

Leanne Cecile

Chad Brooks and Nick Regner did a great job on our water damage. Very thorough. Great explanation of process. We are highly satisfied, particularly with Chad Brooks.

Matthew Cotant

We were very please with the service so far. Chad Brooks and Nick Regner were the guys that were assigned for our job. They were prompt on time and very friendly guys. They did a wonderful job taking out the kitchen that was damaged by water. They cleaned up so we'll and dried the boards out. So happy we were given guys who knew their stuff. Thanks

Linda Kolena

From the initial call with Jason. It was amazing. Mike and his partner showed up on time gave great advice and dried out my basement. I appreciate you two. Tiffany is my point person she is awesome. And let’s not forget Lark who told me to write the review but didn’t wanna be mentioned. Great team member. She was also great. Thanks ServPro.

Charlena Pitts

My water heater burst requiring mitigation and Chad Brooks and his team arrived at my home on a very short notice and started the restoration services. Chad explained the process and answers my questions throughly. I am pleased with the response that I received.

Cherrie Giddens

My husband, Lance Leroux and I want to give a shoutout to the two Servpro Service team members that came to our house and performed outstanding tear outs & repairs at our home! Chad Brooks and Nick Regner were professional and committed to working with us, and water damage, that occurred with the malfunction of our air conditioning unit. We were impressed from the moment they greeted us at our doorstep. They worked tirelessly each day to prepare our water damaged rooms for the next phase of our home’s restoration. Lance and I could not be more pleased with the work they performed. Thank you Chad and Nick and Servpro. We have complete faith and confidence in both of them and the company. We highly recommend this amazing team and the company they represent. Thank you!

Sally Leroux

They saved me! Thankful for the quick, emergency, late Sunday night support! Everyone I have worked with spoken to, or met in person has been nothing short of amazing!

Lauren LaViola

About Us

Randy Miller started his first Michigan SERVPRO® location in 1996 in Genesee County and expanded into Saginaw in 1997. Since then, Randy has grown, acquired, and sold multiple territories. SERVPRO Team Miller is proud to hold service locations throughout the states of Michigan, Indiana, Illinois, and Florida.  

SERVPRO Team Miller has been ranked in the top 10 for the past 20+ years, including top producer twice. As one of SERVPRO’s prestigious Extreme Team franchises, Team Miller provides support to other franchises — primarily on commercial losses. The SERVPRO Team Miller Disaster Recovery Team has the resources to travel the country for catastrophic events such as floods, tornadoes, and hurricanes. 

SERVPRO Team Miller offers many services beyond the fire and water cleanup and restoration services such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, disinfection and sanitization, and much more. 

We continue to grow and improve due to our team consistently proving they are the best of the best. We are beyond grateful to our local communities who have played a large role in our accomplishments. Without their trust in our services and the SERVPRO brand, we would not have earned this recognition or have the opportunity to help those in need. 

Randy & Tina Miller
Randy & Tina Miller
Owners of SERVPRO of Downtown Detroit / Team Miller

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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