Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Birmingham, Troy

Our Google Reviews
(248) 439-1160
4.8
(84 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Birmingham, Troy we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

In Feb of 2016 multiple pipes burst and we had 2-3 inches of water in our basement. We contacted SERVPRO for emergency help and they responded immediately. They arrived shortly after to secure the basement and prevented the damage from getting worse.     I wanted to extend our thanks to the entire SERVPRO team once again.  They were prompt and diligent and I would highly recommend their services from mitigation to full restoration.

Will H.
Birmingham

On August 11th, 2014 metro Detroit had an epic rainfall and I was one of many thousands of people who were effected. I had 6" of water in my basement and didn't know what to do. I called a friend and they referred me to SERVPRO of North Oakland County. Not only did they save me from many hours of cleanup, they saved many personal belongings that I had because of their quick action. They were very professional, timely and most importantly... receptive to my needs. The water extraction, the drying out, the de-humidification... everything was solid. I highly recommend Zach and his team. Thank you!!

Patrick H
Royal Oak

We had water leaking into our basement after two stormy days of rain and we contacted SERVPRO or North Oakland County because our insurance agent direct us to do so.  It was a large mess and the carpet had to go, unfortunately.  They were great.  We appreciate the fast and clean work they did and would recommend them for sure.  Thank you for your help!

Michelle F.
Bloomfield Hills

SERVPRO of North Oakland County was fantastic! They responded immediately to our emergency request (we had water in the basement after a heavy rain). They were at my house that day to assess the damage and begin the cleanup. They also followed-up with us over the next week or so to make sure everything remained in good shape even after they left. We would highly recommend them after storms and rain in your basement.

Danielle F.
Royal Oak

I cannot speak highly enough of Zach and his SERVPRO team! I called him first thing in the morning after my newly finished basement had flooded. Zach told me he’d send a team out right away and he did! They arrived minutes later!! His team was professional, knowledgeable and worked very efficiently to get my basement cleaned and most importantly saved! Simply put, I would recommend them to any one who ever was dealing with a home catastrophe!

Laura K.
Bloomfield Hills

I guess bad luck comes in waves.  We had our water line to our refrigerator come loose over night and we used SERVPRO of North Oakland County.  They were fantastic in helping out with all of them damage to the basement ceiling, carpet and flooring.  I highly recommend them.

Betty G
Bloomfield Hills

Imagine your worst nightmare of coming home from a week long vacation to a flooded basement! That is exactly what my wife and I came home to last week and I couldn't be happier that Zach and his team at SERVPRO were my first phone call. They took a very stressful situation and made it as easy and straight forward to the homeowner as possible. Even at the late hour I was impressed with how fast a team was at my house to start working and take care of the situation at hand. The SERVPRO team members that were onsite were both knowledgeable and polite and explained the entire process so we felt comfortable with everything going on. They did a fantastic job and made sure our home and belongings were cared for as best as possible. I would not recommend any other company than SERVPRO of North Oakland County if you have a nightmare of your own that you need help with. 

Cliff S.
Royal Oak

We could not be happier with the service we received from SERVPRO of North Oakland County this past February! We woke up one morning to find several inches of water in our basement. My wife called SERVPRO in a panic. SERVPRO responded quickly and professionally. They detailed out exactly what services would take place, explained the estimated costs (which were incredibly reasonable!) and we were immediately added to the schedule. Very surprisingly, a team was at our house to start the clean-up process not long after our first call. SERVPRO was simply amazing. We would never choose another company after such a great experience. SERVPRO is #1 by far! 

Lou F.
Royal Oak

So, back in February of 2016 we had a pipe burst and ultimately 2-3 inches of water in our basement. We reached out to SERVPRO of North Oakland County for emergency help and they replied immediately. Their team arrived within an hour to secure the basement and prevented the damage from getting a lot worse.  Thank you so much SERVPRO team, once again!  They were prompt and professional and I would highly recommend their services to anyone.

Penny B.
Birmingham

In Feb of 2016 multiple pipes burst and we had 2-3 inches of water in our basement. We contacted SERVPRO for emergency help and they responded immediately. They arrived shortly after to secure the basement and prevented the damage from getting worse.     I wanted to extend our thanks to the entire SERVPRO team once again.  They were prompt and diligent and I would highly recommend their services from mitigation to full restoration.

Will H.
Birmingham

On August 11th, 2014 metro Detroit had an epic rainfall and I was one of many thousands of people who were effected. I had 6" of water in my basement and didn't know what to do. I called a friend and they referred me to SERVPRO of North Oakland County. Not only did they save me from many hours of cleanup, they saved many personal belongings that I had because of their quick action. They were very professional, timely and most importantly... receptive to my needs. The water extraction, the drying out, the de-humidification... everything was solid. I highly recommend Zach and his team. Thank you!!

Patrick H
Royal Oak

We had water leaking into our basement after two stormy days of rain and we contacted SERVPRO or North Oakland County because our insurance agent direct us to do so.  It was a large mess and the carpet had to go, unfortunately.  They were great.  We appreciate the fast and clean work they did and would recommend them for sure.  Thank you for your help!

Michelle F.
Bloomfield Hills

SERVPRO of North Oakland County was fantastic! They responded immediately to our emergency request (we had water in the basement after a heavy rain). They were at my house that day to assess the damage and begin the cleanup. They also followed-up with us over the next week or so to make sure everything remained in good shape even after they left. We would highly recommend them after storms and rain in your basement.

Danielle F.
Royal Oak

I cannot speak highly enough of Zach and his SERVPRO team! I called him first thing in the morning after my newly finished basement had flooded. Zach told me he’d send a team out right away and he did! They arrived minutes later!! His team was professional, knowledgeable and worked very efficiently to get my basement cleaned and most importantly saved! Simply put, I would recommend them to any one who ever was dealing with a home catastrophe!

Laura K.
Bloomfield Hills

I guess bad luck comes in waves.  We had our water line to our refrigerator come loose over night and we used SERVPRO of North Oakland County.  They were fantastic in helping out with all of them damage to the basement ceiling, carpet and flooring.  I highly recommend them.

Betty G
Bloomfield Hills

Imagine your worst nightmare of coming home from a week long vacation to a flooded basement! That is exactly what my wife and I came home to last week and I couldn't be happier that Zach and his team at SERVPRO were my first phone call. They took a very stressful situation and made it as easy and straight forward to the homeowner as possible. Even at the late hour I was impressed with how fast a team was at my house to start working and take care of the situation at hand. The SERVPRO team members that were onsite were both knowledgeable and polite and explained the entire process so we felt comfortable with everything going on. They did a fantastic job and made sure our home and belongings were cared for as best as possible. I would not recommend any other company than SERVPRO of North Oakland County if you have a nightmare of your own that you need help with. 

Cliff S.
Royal Oak

We could not be happier with the service we received from SERVPRO of North Oakland County this past February! We woke up one morning to find several inches of water in our basement. My wife called SERVPRO in a panic. SERVPRO responded quickly and professionally. They detailed out exactly what services would take place, explained the estimated costs (which were incredibly reasonable!) and we were immediately added to the schedule. Very surprisingly, a team was at our house to start the clean-up process not long after our first call. SERVPRO was simply amazing. We would never choose another company after such a great experience. SERVPRO is #1 by far! 

Lou F.
Royal Oak

So, back in February of 2016 we had a pipe burst and ultimately 2-3 inches of water in our basement. We reached out to SERVPRO of North Oakland County for emergency help and they replied immediately. Their team arrived within an hour to secure the basement and prevented the damage from getting a lot worse.  Thank you so much SERVPRO team, once again!  They were prompt and professional and I would highly recommend their services to anyone.

Penny B.
Birmingham

About Us

Founded in 1967, the SERVPRO®  franchise system is most widely known for their fire and water cleanup and restoration services. The network of individually owned and operated franchises responds to property damage emergencies. SERVPRO® responds to emergencies ranging from small individual disasters to multi-million dollar, large-loss situations, providing coverage in all 50 states, as well as Canada.

Starting in 1996, Randy Miller was an early pioneer to the mid-Michigan area SERVPRO®  system. Since then, the franchise system has grown to over 1800 individually owned and operated franchises. Originally, Randy started in Genesee County and expanded into Saginaw in 1997.  Randy and Tina Miller have grown, acquired, and sold multiple territories throughout Michigan. Headquartered in Saginaw, they currently operate a family of franchises with locations throughout Metro Detroit, Owosso, Bay City, and Fort Wayne, IN. Their Metro Detroit locations, opened in 2016, are managed by their son and Chief Operating Officer Cody Michael.  

The Saginaw-based family of franchises have been ranked in the top 10 for the past 20 years, including top producer twice. As one of SERVPRO® ’s prestigious Extreme Team franchises, a large portion of their business is providing support to other franchises—primarily on commercial losses, and traveling the country for catastrophic events such as floods, tornadoes and hurricanes.

Our Birmingham franchise offers many services beyond the fire and water cleanup and restoration services; such as abatement, commercial cleaning, disaster preparedness consulting and training, maintenance, relocation and reconstruction services, just to name a few.

We continue to grow and improve due to our team consistently proving they are the best of the best. We are also beyond grateful for our local community, who has also played a large role in our accomplishments, without their trust in our services and brand we would not have earned this recognition.

Owner of SERVPRO of Birmingham, Troy

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.