Meet Our Team
Here to Help® 24/7
SERVPRO of Portland, South Portland and The Sebago Lake Region
SERVPRO Team Lamey Maine
Our hard working team provides excellent customer service and quality work. SERVPRO of Portland's staff and crew members have years of experience, training and the knowledge to get the job done right making it "Like it never even happened."
Jared Lamey- President/Owner
Jared Lamey is the President and Owner of SERVPRO of Portland, South Portland, Biddeford-Saco and The Sebago Lake Region, where he leads with a strong belief in the power of a family-style business culture. SERVPRO of Portland, South Portland, Biddeford-Saco and The Sebago Lake Region has grown into a trusted name in restoration and reconstruction known not only for technical excellence but also for its people-first approach.
Bridget Arey - General Manager
Bridget has been with Team Lamey since 2013. She started as an Administrative Assistant and quickly worked her way up to Billing Manager and most recently as a Large Loss Sales and Support Specialist. Bridget has been instrumental in the growth of our company, working closely with residential, commercial and large loss customers and adjusters. She adds a new vision for SERVPRO of Portland, South Portland, Biddeford-Saco & The Sebago Lake Region that is going to further our commitment to our clients, customers, and employees in the years to come. In her spare time she enjoys spending time with her family, she is the middle child of 9 siblings. She enjoys the Maine summers, going to the beach and playing disc golf. Bridget has a rescue cat Whitmore and enjoys going for walks with her Sheep-Doodle Pippen.
Mary Cobb- Office Manager/HR
Mary joined our team in the Fall of 2018. She has been a great asset to our team managing the office and taking care of our HR needs. We love that her candy bowl is always full in the office. When not working at SERVPRO of Portland, Mary enjoys outdoor activities with her family, hiking, biking, kayaking, snowshoeing and traveling anywhere with her "sisters".
Katrina Millett- Operations Manager
Katrina has been with SERVPRO of Portland since 2008. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage & Restoration, Applied Structural Drying and Fire & Smoke Restoration. Katrina has developed great relationships with our customers and has excellent communication skills. In her spare time, Katrina enjoys hanging with friends and boating on Sebago Lake.
Jim Francoeur- Reconstruction Manager
Jim Francoeur joined our team in October 2015. Jim manages our construction services division for our Portland office. Jim brings 30+ years of experience specializing in insurance claims in Maine. After mitigation work has been completed, Jim will begin the reconstruction process in your home or business to get your property back to its preloss condition.
Dylan Francoeur - Reconstruction Project Manager
Dylan joined our team in October 2015 and works closely with customers and contractors while supervising both residential and commercial reconstruction jobs. Dylan is motivated and hard working and we couldn't be luckier to have him on our team. In Dylan's spare time he enjoys fishing, fishing and more fishing.
Tony Bessey - Project Manager
Tony Bessey joined SERVPRO of Portland in 2021 and has been a great asset to the our team. Tony is IICRC certified in Water (WRT), Fire & Smoke (FSRT) and Carpet Cleaning (CCT). He lives in Westbrook with his family. In his spare time, Tony enjoys fishing, fishing and more fishing.
Chandler Brooks- Project Manager
Chandler joined our team in January 2023. He was no stranger to SERVPRO as he worked for another SERVPRO before coming to Team Lamey. Chandler is IICRC certified in water and is our go to Project Manager for jobs in the Biddeford-Saco and Kennebunks area. In his spare time, Chandler enjoys skiing, camping and hanging with his dog Cora, an Australian Shepherd.
Brandon Booth - Project Manager
Brandon Booth has joined Team Lamey as a Project Manager, bringing with him a strong work ethic, a commitment to excellence, and a results-driven approach to every project he leads. With a background in restoration and project coordination, Brandon excels at managing timelines, resources, and client expectations with precision.
Justin Berube - Project Manager
Justin joined our team in December 2023 and has been an amazing addition to our team. He is a quick learner and has successfully passed his IICRC certifications in water and in fire. In his spare time, Justin enjoys fishing, playing softball and hanging with his son.
Lori Bataran- Project Manager
Lori Bataran joins Team Lamey as a Project Manager, bringing with her a strong foundation in insurance claims and a valuable perspective from her previous roles as an adjuster. With years of hands-on experience navigating complex claims processes, Lori understands the critical intersection between policyholder needs, carrier expectations, and project execution. Lori has WRT and ASD IICRC certifications.
In Lori's spare time she likes to spend time with family, work on her farm and ride her scooter, Harley and her beautiful horse Miss Dolly.
Rob Burton - Large Loss Project Manager
Rob Burton is an experienced Large Loss Project Manager specializing in the oversight and recovery of complex property losses. With a strong background in disaster response and restoration project management, Rob leads cross-functional teams to deliver timely, cost-effective solutions for high-value insurance claims and catastrophic events.
Christina Cawood- Administrative Assistant - Reconstruction
Christina started working for SERVPRO of Portland in August of 2020. Christina works closely with our reconstruction team, customers and sub contractors. If you have a question for the reconstruction team, Christina is your go to person to get the answer. Christina has an amazing attitude, has one of the best work ethics around and delivers amazing customer service to our customers.
In Christina's free time she enjoys spending time with her 8 year old son. She also has 2 dogs, Maxine and Penny and 1 cat named Ramsey.
Megan Moulton - Job File Coordinator
We welcomed Megan in October 2022 when we acquired the Biddeford-Saco franchise. Megan has been a huge asset to our team and recently took on the Job File Coordinator position in our office. We are so lucky to have her! In Megan's spare time she loves hanging with her adorable baby Paisley, taking her swimming which is her favorite thing to do. Meg also enjoys hanging with her friends, family, husband Jeff and chocolate lab Gunner!
Holly Merrill- Marketing Manager
Holly has been a member of the SERVPRO of Portland team since August 2012. Prior to joining SERVPRO, she spent 12 years in the property management industry, giving her a deep understanding of the challenges property professionals face. Today, she works closely with property managers and facilities directors, serving as their trusted resource for both emergency and non-emergency restoration services.
Holly holds certifications in Water Damage Restoration and Fire Restoration from the Institute of Inspection Cleaning and Restoration Certification (IICRC), reflecting her commitment to industry knowledge and best practices.
In addition to her professional work, Holly is active in the regional business community. She serves on the boards of the Maine Real Estate Managers Association (MREMA) and the Westbrook/Gorham Chamber of Commerce. She also contributes her time to the Membership Committee for the Maine Real Estate & Development Association (MEREDA).
Kelly Overlock- Marketing Representative
Kelly has been a dedicated member of SERVPRO of Portland since March 2007. Before transitioning into her current marketing and outreach role, she played a vital part in the office team, handling HR responsibilities, invoicing, and estimating—giving her a well-rounded understanding of the business from the inside out.
Today, Kelly focuses on building strong relationships with local businesses in the Windham, Gorham, and Portland areas. She is deeply involved in the community, volunteering with the Sebago Lakes Region Chamber of Commerce?.
Kelly’s commitment to both clients and community makes her a key contributor to SERVPRO’s ongoing success.
Kelly enjoys spending time with her family and two standard poodles Ella & Nova.
Rick Talbot - Marketing Representative
Rick joined the SERVPRO of Portland Marketing Team in November 2019, bringing with him a strong focus on relationship-building and customer service. In his role, Rick works closely with commercial clients to develop customized Emergency Ready Profiles (ERPs), helping businesses prepare for the unexpected and minimize downtime in the event of a disaster.
With a career rooted in trust, communication, and long-term connections, Rick’s genuine approach has consistently kept him top of mind with clients and colleagues alike.
He lives in Standish with his wife, Sue, and their two dogs, Lucy and Bella.
Kyle Lemay -Assistant Production Manager
Kyle rejoins our team as a hard working & dedicated employee. Kyle's previous experience with our team made it an easy transition for him to jump back into the busy schedule, helping those affected by water and fire damage. Kyle has been instrumental in working with businesses disinfecting against COVID-19. Kyle has his water (WRT) and Fire (SRT) IICRC Certification.
Ashley Brown - Production Technician
Ashley joined SERVPRO of Portland in January 2021. In her short time with us she is has proven herself over and over. She is motivated, works fast, always willing to help her teammates and has the most infectious laugh.
What our
customers are saying
I am totally pleased with everything from Dustin who made the initial visit to Heather and all her colleagues, and Bryon who did an amazing carpet job. All very efficient and friendly.
Team was great- professional, kept me informed. Would definitely call again. Nice Job!!
Just wanted to let you know about the exceptional service we received from Jim and Ryan! They kept us informed with what they were going to do and showed up when they said they would. Ryan was extremely helpful and always showed up in a great mood.
"They were great, very helpful and courteous of what was going on in our office. Thanks for the hard work!"
"The guys were courteous, knowledgeable. Very well done."
Very quick response. Superb quality of work. Customer service is above and beyond to accommodate the needs of the client and job.
Holly, Katrina, Chris, Heather, Bridget and the rest of the crew are the absolute best.
I've used SERVPRO twice. Each time they were professional, on time and very friendly. They answered all my questions
I will definitely use them again!
During an incredibly difficult time for our family, SERVPRO of Portland was prompt, discreet, and very professional.
I cannot recommend their services highly enough.
Thank you.
Response was quick, clean up was done over night. Very detailed. Staff was professional.
I am totally pleased with everything from Dustin who made the initial visit to Heather and all her colleagues, and Bryon who did an amazing carpet job. All very efficient and friendly.
Team was great- professional, kept me informed. Would definitely call again. Nice Job!!
Just wanted to let you know about the exceptional service we received from Jim and Ryan! They kept us informed with what they were going to do and showed up when they said they would. Ryan was extremely helpful and always showed up in a great mood.
"They were great, very helpful and courteous of what was going on in our office. Thanks for the hard work!"
"The guys were courteous, knowledgeable. Very well done."
Very quick response. Superb quality of work. Customer service is above and beyond to accommodate the needs of the client and job.
Holly, Katrina, Chris, Heather, Bridget and the rest of the crew are the absolute best.
I've used SERVPRO twice. Each time they were professional, on time and very friendly. They answered all my questions
I will definitely use them again!
During an incredibly difficult time for our family, SERVPRO of Portland was prompt, discreet, and very professional.
I cannot recommend their services highly enough.
Thank you.
Response was quick, clean up was done over night. Very detailed. Staff was professional.
About Us
Founded in 1978 and family-owned by the Lamey family since 2004, SERVPRO of Portland has become the go-to cleanup and restoration company for the Greater Portland and Windham areas. Whether you're facing the aftermath of a major disaster or a smaller emergency, we’re ready to handle it. We specialize in large loss restoration and are equipped to deal with even the biggest challenges.
SERVPRO of Portland is Here to Help® with a range of services, including cleanup and restoration for fire, smoke, and water damage, mold mitigation, and biohazard cleanup. Our experienced team also offers reconstruction services to restore your property to its pre-loss condition—whether it’s your home or business.
We understand that fire and water damage bring stress and disruption to your life. That’s why our goal is to minimize the impact and get you back to normal as quickly as possible. Our team is trained and ready to make it "Like it never even happened."
Our staff undergoes continuous training, including corporate programs and industry certifications (IICRC). With the resources of a nationwide network of SERVPRO® franchises, no job is too big or too small. We have the experience and equipment to handle it all.
If you need service, don’t hesitate to call us. We’re available 24/7/365 for all your cleanup and restoration needs in Portland, Falmouth, Westbrook, Gorham, and surrounding areas.
