Call: (207) 283-4428
Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of Biddeford-Saco
Our Google Reviews
(207) 283-4428
4.7
(51 reviews)
(207) 283-4428

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Quick Links:

Storm DamageSewage CleanupContents Packout & StorageWater Damage

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.
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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?

When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
51 Reviews
4.7
Leave Us A Review
Gaye Sheets
11 days ago

Brandon, Patrick and Nick came to our rescue when our water heater flooded our basement and garage. Brandon orchestrated a professional assessment and mitigation. The water was quickly removed and the drying process began.They were professional and very accommodating. They were eager to explain their findings and compassionate to our concerns. We feel that they made it possible for us to make it through this very difficult event with minimal effort and stress. If we were forced to use Servpro again, would gladly ask for these guys to return. Thank You

Donna Stearns
3 months ago

An unattended bathtub overflowed pouring water all over the bathroom and bedroom floors. The water had also seeped into the floor below and flooded the area. Brandon arrived within hours and expertly explained how SERVPRO would handle the water mitigation and cleanup. Patrick and his crew were there the next day with high powered fans and dehumidifiers for both levels. They were very efficient and courteous and explained the timeframe for drying the floors and walls. Patrick also said I could call him at any time if I had any questions. Brandon came the next day to ensure everything was progressing properly and then a couple days later to test for any remaining wet areas. The damaged area was completely dry by then. Ashley and Ben arrived a couple days after to remove the sheetrock and insulation that had been damaged. They were extremely polite and went straight to work. They did an excellent job with the demo causing minimal mess and left the area extremely clean. I would highly recommend SERVPRO to anyone who needs their services.

Julie Scammell
3 months ago

I had a wonderful experience with Servpro!I emailed Brandon about mold in my basement. He responded immediately with a phone call and came to assess the basement two days later. He was very professional and clear in his explanation of how he would proceed. I will definitely hire him for this issue when I can fit it in my schedule. I will also call him for any future cleaning needs. I can’t recommend him highly enough!

J F
4 months ago

We had a water issue due to a refrigerator gone crazy. Brandon, our project manager was first to arrive. He did a very detailed assessment, was very clear with his information and the process of clean-up. Next day Cameron & Zach arrive to place all the equipment to dry us out. They were incredibly polite and as they placed the fans etc. they kept me informed of the “what and why”. They were, by far, the best experience I have had with service people in my home. Job is complete, we’re all dried out and equipment is gone. I COULD NOT of had a better experience with this Servpro team, from Brandon to Cameron and Zach. Excellent and I will not to hesitate to call them again should the need arise. Highly recommend!!!

Mike Rockenstire
4 months ago

The SERVPRO crew of Biddeford-Saco did a great job of responding, addressing and solving the water issue we had. The team/crew of Brandon, Ashley, Jason, & Jake were very attentive, considerate, courteous, and professional. They responded quickly and monitored the issue and kept us informed until it was resolved. Thank you everyone

Justin Cooper
5 months ago

Kennebunk Fire Rescue Central Station flooded due to a failed water heater in Town Hall in late Friday afternoon April 17 before a holiday weekend. Crews were out for several hours handling emergency calls so it was not noticed until there were several inches of water throughout the entire station. We are used to working with ServPro for clean up after house fires, we are not used to being the customer. The crew worked extremely quickly and efficiently to mitigate our water problem and get us towards drying the station out. It was all hands on deck for the surf pro crew despite at being late afternoon on a Friday of a long holiday weekend. By the end of the holiday weekend, our station was 100% dried out with minimal permanent damage. Fantastic job well done by Jake, Kyle, Patrick, and Ashley of the Biddeford office.

Info Box
6 months ago

Having worked with Servpro as a Facilities Director in a Healthcare Facility, I can attest that their service is top notch. They were not only able to clean up after our Smith boiler blew a rope gasket (with black iron water everywhere) they were able to do it in a working facility without disturbing ongoing operations which was a HUGE help.

Katie Herklotz
6 months ago

Have had great experiences with Rick at ServPro. He is a pro!! Very connected, empathetic, and gets the job done. This is the team I would recommend for any water related damage every day of the week!

Peter Carleton
9 months ago

Team Ashley was very professional, thorough, timely, and friendly. They vacuumed and cleaned our plaster dust covered basement, leaving it sparkling and fresh, from hazardous air quality to healthy air quality!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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