Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Augusta / Waterville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
Your team was great!
Anthony and his team at SERVPRO of Augusta/Waterville are phenomenal! When a pipe busted and flooded the lower level to our home my wife and I were absolutely overwhelmed. We made a few phone calls and SERVPRO of Augusta assured us and responded expeditiously despite us being over an hour north of Augusta. SERVPRO Technician Allison and her crew were on scene the same day, very quickly despite the distance. They reassured us and went to work immediately carefully moving furniture and getting our home dry and clean. Anthony worked diligently with our insurance to ensure all was squared away and less for us to worry about. The SERVPRO team worked very hard for three days to ensure our home was dry, clean, and mold free. I can't say how thankful my wife and I are for the professional, diligent, and rapid response from SERVPRO of Augusta. I hope you will never need their services, but in the case that you do, it is very comforting and gratifying knowing that Anthony and his team are more than ready, willing, and capable of getting the job done.
Great service to have available! After our hot water heater blew out and flooded the basement SERVPRO was here within a reasonable time after getting the call. The scheduled around our schedules to check on the progress of drying out the basement. It was all done in a timely manner and to our great satisfaction. The staff were all very polite and professional, yet friendly. I would certainly call them again! :)
Thank you SERVPRO employees for your real quick response to our water in the basement situation. The clean-up and drying out in the area was conducted in a professional manner and your visits were timed to fit our schedules. Thank you again!
Excellent service. I'm so happy with the results. Thank You!
Your crews have been absolutely amazing. Carol and John were such a great team and did a great job; they worked very well together and were polite and professional. I think people hear negative far too often but your crew deserves to hear some positive. Thank everyone for the hard work and great job.
I really appreciate how quickly SERVPRO of AUGUSTA/WATERVILLE handled my loss and the polite and courteous nature of the entire staff. Thank you.
I had a severe mold issue in my bathroom. SERVPRO came out quickly and assessed the situation, then worked with me to quickly and efficiently remediate the mold issue. Very helpful and professional. I would use SERVPRO for any project, large or small.
The team was respectful of us and our property. Kept us informed. Went over and above and beyond!
