Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Augusta / Waterville

Our Google Reviews
(207) 622-7166
4.4
(60 reviews)

Service Areas

Augusta, ME | Waterville, ME | Gardiner, ME | Winslow, ME | Hallowell, ME | Farmingdale, ME | Belgrade, ME | Manchester, ME | Readfield, ME | Winthrop, ME

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Augusta / Waterville we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Excellent service. I'm so happy with the results. Thank You!

Beth
Augusta

Your crews have been absolutely amazing. Carol and John were such a great team and did a great job; they worked very well together and were polite and professional. I think people hear negative far too often but your crew deserves to hear some positive. Thank everyone for the hard work and great job.

Susan
AUGUSTA

I really appreciate how quickly SERVPRO of AUGUSTA/WATERVILLE handled my loss and the polite and courteous nature of the entire staff. Thank you.

Ormand
GARDINER

Thank you to SERVPRO of Augusta/Waterville for doing such a great job and helping us to begin getting life back to normal.

Sharon
OAKLAND

Thank you for your great service, you and your employees were great to deal with.

Shannon
Sidney

Your team was great!

Steve
Belgrade

Anthony and his team at SERVPRO of Augusta/Waterville are phenomenal! When a pipe busted and flooded the lower level to our home my wife and I were absolutely overwhelmed. We made a few phone calls and SERVPRO of Augusta assured us and responded expeditiously despite us being over an hour north of Augusta. SERVPRO Technician Allison and her crew were on scene the same day, very quickly despite the distance. They reassured us and went to work immediately carefully moving furniture and getting our home dry and clean. Anthony worked diligently with our insurance to ensure all was squared away and less for us to worry about. The SERVPRO team worked very hard for three days to ensure our home was dry, clean, and mold free. I can't say how thankful my wife and I are for the professional, diligent, and rapid response from SERVPRO of Augusta. I hope you will never need their services, but in the case that you do, it is very comforting and gratifying knowing that Anthony and his team are more than ready, willing, and capable of getting the job done.

Jake
Bingham

Great service to have available! After our hot water heater blew out and flooded the basement SERVPRO was here within a reasonable time after getting the call. The scheduled around our schedules to check on the progress of drying out the basement. It was all done in a timely manner and to our great satisfaction. The staff were all very polite and professional, yet friendly. I would certainly call them again! :)

Oleta
Litchfield

Thank you SERVPRO employees for your real quick response to our water in the basement situation. The clean-up and drying out in the area was conducted in a professional manner and your visits were timed to fit our schedules. Thank you again!

Reggy
Augusta

Excellent service. I'm so happy with the results. Thank You!

Beth
Augusta

Your crews have been absolutely amazing. Carol and John were such a great team and did a great job; they worked very well together and were polite and professional. I think people hear negative far too often but your crew deserves to hear some positive. Thank everyone for the hard work and great job.

Susan
AUGUSTA

I really appreciate how quickly SERVPRO of AUGUSTA/WATERVILLE handled my loss and the polite and courteous nature of the entire staff. Thank you.

Ormand
GARDINER

Thank you to SERVPRO of Augusta/Waterville for doing such a great job and helping us to begin getting life back to normal.

Sharon
OAKLAND

Thank you for your great service, you and your employees were great to deal with.

Shannon
Sidney

Your team was great!

Steve
Belgrade

Anthony and his team at SERVPRO of Augusta/Waterville are phenomenal! When a pipe busted and flooded the lower level to our home my wife and I were absolutely overwhelmed. We made a few phone calls and SERVPRO of Augusta assured us and responded expeditiously despite us being over an hour north of Augusta. SERVPRO Technician Allison and her crew were on scene the same day, very quickly despite the distance. They reassured us and went to work immediately carefully moving furniture and getting our home dry and clean. Anthony worked diligently with our insurance to ensure all was squared away and less for us to worry about. The SERVPRO team worked very hard for three days to ensure our home was dry, clean, and mold free. I can't say how thankful my wife and I are for the professional, diligent, and rapid response from SERVPRO of Augusta. I hope you will never need their services, but in the case that you do, it is very comforting and gratifying knowing that Anthony and his team are more than ready, willing, and capable of getting the job done.

Jake
Bingham

Great service to have available! After our hot water heater blew out and flooded the basement SERVPRO was here within a reasonable time after getting the call. The scheduled around our schedules to check on the progress of drying out the basement. It was all done in a timely manner and to our great satisfaction. The staff were all very polite and professional, yet friendly. I would certainly call them again! :)

Oleta
Litchfield

Thank you SERVPRO employees for your real quick response to our water in the basement situation. The clean-up and drying out in the area was conducted in a professional manner and your visits were timed to fit our schedules. Thank you again!

Reggy
Augusta

About Us

Our History

SERVPRO of Augusta/Waterville was founded in 2003 and is locally owned and operated by Anthony Wolverton.  Located at 7 Townsend Road in Augusta, our franchise has helped thousands of customers and has long-standing ties to Central Maine.  We've been helping Central Maine homeowners and businesses return to normalcy after property disasters for over 16 years. 

SERVPRO of Augusta/Waterville is the leader in water and fire damage restoration and mold remediation in the Central Maine area.  We are also a trusted provider for residential and commercial carpet cleaning and general cleanings.  Whether you want your carpets cleaned after a dirty winter or you have a large scale fire at your commercial facility, no job is too small or too large for us to handle.  Regardless of the size of the job, your satisfaction is our #1 goal.

Much has changed over the past 16 years, however, a few qualities that have stood resolute over that time are; the integrity with which we provide our services, the trust that we earn from every customer, and our unwavering commitment to go above and beyond for our customers and our community.  We are proud of our highly trained crew, and the quality of work that we provide.  



Commitment to Our Community

The owner, Anthony Wolverton, grew up in Maine and has been deeply involved in the community.  I have spent a great deal of time wearing coaches’ hats for various soccer teams, baseball and softball teams, and hockey teams.  My family and I have been instrumental stewards of youth programs by serving as board directors to help manage and guide these programs to better serve our community.   As the saying goes, "it takes a village" to make a community strong and that means we contribute our time and our resources whenever we can.  In addition, most of our crew hails from Central Maine and are selfless volunteers as well.  We have a Marine Veteran and Army Veterans on our staff who have served both our country overseas and our community here on a local level.  We are extremely proud to have multiple volunteer firefighters on our staff who we value and admire.  As a team, we know the area and the people of Central Maine well and we are committed to helping others so our community can continue to thrive. 



Highly Trained Employees

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Augusta/Waterville. We expect to be the best and we believe that training is what separates our crew from the rest of the pack.  We provide ongoing and continuous training for our crew so they know exactly what to do when they arrive at your property.  From daily and weekly training at our facility, to corporate training and industry standard IICRC training, our crew is a highly skilled team of restoration experts. In addition to our expertise, all of our employees at SERVPRO of Augusta/Waterville understand how difficult it is when lives are interrupted with a fire or water damage, so we work to make the experience as positive as we can for our customers.

Why SERVPRO®?

SERVPRO of Augusta/Waterville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. We strive to minimize the interruption to your life and it’s our priority to provide outstanding customer service.  We believe this starts with clear communication with you, the property owner.  We want to make sure that you understand and are comfortable with what we recommend.  From there, we will do everything necessary to get your property back to its pre-loss condition.  We will not cut corners nor will we compromise our integrity.  Our motto is “Like it never even happened.”  When the work is complete, you will be confident that our work was done correctly.  After all, “Like it never even happened.” only happens by doing things the right way. 

At SERVPRO of Augusta/Waterville, we offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service in Central Maine.

If you would like to schedule service for your home or business, please call us today at 207-622-7166! 

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

SERVPRO flag
Anthony Wolverton

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.