Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Augusta / Waterville
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
If you’re in need of biohazard, crime scene, trauma, or blood remediation and cleanup, trust the experienced professionals at SERVPRO.
Our team of specialists understand the shock, safety concerns, and emotional toll of these events. That’s why we’re ready to act quickly, efficiently, and discreetly, so you can focus on your home or business.
Once any police or fire investigations are complete, our team will begin with a full safety and damage assessment before moving into cleanup and restoration.
We work compassionately and intently to ensure everyone living or working at the property can return to a clean, safe space as soon as possible. We will also work with your insurance provider to keep the claims process moving smoothly.
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Your team was great!
Cleaners rated A+!
Everyone we dealt with was very friendly and professional. Cleaned beyond my expectations and Carol was exceptional. She keeps the crew on task and she is a very hard worker, very conscientious.
Anthony and his team at SERVPRO of Augusta/Waterville are phenomenal! When a pipe busted and flooded the lower level to our home my wife and I were absolutely overwhelmed. We made a few phone calls and SERVPRO of Augusta assured us and responded expeditiously despite us being over an hour north of Augusta. SERVPRO Technician Allison and her crew were on scene the same day, very quickly despite the distance. They reassured us and went to work immediately carefully moving furniture and getting our home dry and clean. Anthony worked diligently with our insurance to ensure all was squared away and less for us to worry about. The SERVPRO team worked very hard for three days to ensure our home was dry, clean, and mold free. I can't say how thankful my wife and I are for the professional, diligent, and rapid response from SERVPRO of Augusta. I hope you will never need their services, but in the case that you do, it is very comforting and gratifying knowing that Anthony and his team are more than ready, willing, and capable of getting the job done.
Great service to have available! After our hot water heater blew out and flooded the basement SERVPRO was here within a reasonable time after getting the call. The scheduled around our schedules to check on the progress of drying out the basement. It was all done in a timely manner and to our great satisfaction. The staff were all very polite and professional, yet friendly. I would certainly call them again! :)
SERVPRO exceeded my expectations in every way! Justin-great communication/leadership skills, Carol, Amy, and Rachel were amazing-extremely professional, skilled and excellent work ethic.
Carol and Crew: Thank you for everything! You guys did an amazing job. We are so appreciative. Thanks for even getting in the corners where the pet hair and dust bunnies were. You guys are the best. We are grateful.
I had a severe mold issue in my bathroom. SERVPRO came out quickly and assessed the situation, then worked with me to quickly and efficiently remediate the mold issue. Very helpful and professional. I would use SERVPRO for any project, large or small.
Amy and Allison were wonderful. If I asked them to do something they were eager, friendly, and very nice!! Thank you!!
Good customer service with a pleasant smile
Your team was great!
Cleaners rated A+!
Everyone we dealt with was very friendly and professional. Cleaned beyond my expectations and Carol was exceptional. She keeps the crew on task and she is a very hard worker, very conscientious.
Anthony and his team at SERVPRO of Augusta/Waterville are phenomenal! When a pipe busted and flooded the lower level to our home my wife and I were absolutely overwhelmed. We made a few phone calls and SERVPRO of Augusta assured us and responded expeditiously despite us being over an hour north of Augusta. SERVPRO Technician Allison and her crew were on scene the same day, very quickly despite the distance. They reassured us and went to work immediately carefully moving furniture and getting our home dry and clean. Anthony worked diligently with our insurance to ensure all was squared away and less for us to worry about. The SERVPRO team worked very hard for three days to ensure our home was dry, clean, and mold free. I can't say how thankful my wife and I are for the professional, diligent, and rapid response from SERVPRO of Augusta. I hope you will never need their services, but in the case that you do, it is very comforting and gratifying knowing that Anthony and his team are more than ready, willing, and capable of getting the job done.
Great service to have available! After our hot water heater blew out and flooded the basement SERVPRO was here within a reasonable time after getting the call. The scheduled around our schedules to check on the progress of drying out the basement. It was all done in a timely manner and to our great satisfaction. The staff were all very polite and professional, yet friendly. I would certainly call them again! :)
SERVPRO exceeded my expectations in every way! Justin-great communication/leadership skills, Carol, Amy, and Rachel were amazing-extremely professional, skilled and excellent work ethic.
Carol and Crew: Thank you for everything! You guys did an amazing job. We are so appreciative. Thanks for even getting in the corners where the pet hair and dust bunnies were. You guys are the best. We are grateful.
I had a severe mold issue in my bathroom. SERVPRO came out quickly and assessed the situation, then worked with me to quickly and efficiently remediate the mold issue. Very helpful and professional. I would use SERVPRO for any project, large or small.
Amy and Allison were wonderful. If I asked them to do something they were eager, friendly, and very nice!! Thank you!!
Good customer service with a pleasant smile
About Us
Our History
SERVPRO of Augusta/Waterville was founded in 2003 and is locally owned and operated by Anthony Wolverton. Located at 7 Townsend Road in Augusta, our franchise has helped thousands of customers and has long-standing ties to Central Maine. We've been helping Central Maine homeowners and businesses return to normalcy after property disasters for over 16 years.
SERVPRO of Augusta/Waterville is the leader in water and fire damage restoration and mold remediation in the Central Maine area. We are also a trusted provider for residential and commercial carpet cleaning and general cleanings. Whether you want your carpets cleaned after a dirty winter or you have a large scale fire at your commercial facility, no job is too small or too large for us to handle. Regardless of the size of the job, your satisfaction is our #1 goal.
Much has changed over the past 16 years, however, a few qualities that have stood resolute over that time are; the integrity with which we provide our services, the trust that we earn from every customer, and our unwavering commitment to go above and beyond for our customers and our community. We are proud of our highly trained crew, and the quality of work that we provide.
Commitment to Our Community
The owner, Anthony Wolverton, grew up in Maine and has been deeply involved in the community. I have spent a great deal of time wearing coaches’ hats for various soccer teams, baseball and softball teams, and hockey teams. My family and I have been instrumental stewards of youth programs by serving as board directors to help manage and guide these programs to better serve our community. As the saying goes, "it takes a village" to make a community strong and that means we contribute our time and our resources whenever we can. In addition, most of our crew hails from Central Maine and are selfless volunteers as well. We have a Marine Veteran and Army Veterans on our staff who have served both our country overseas and our community here on a local level. We are extremely proud to have multiple volunteer firefighters on our staff who we value and admire. As a team, we know the area and the people of Central Maine well and we are committed to helping others so our community can continue to thrive.
Highly Trained Employees
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Augusta/Waterville. We expect to be the best and we believe that training is what separates our crew from the rest of the pack. We provide ongoing and continuous training for our crew so they know exactly what to do when they arrive at your property. From daily and weekly training at our facility, to corporate training and industry standard IICRC training, our crew is a highly skilled team of restoration experts. In addition to our expertise, all of our employees at SERVPRO of Augusta/Waterville understand how difficult it is when lives are interrupted with a fire or water damage, so we work to make the experience as positive as we can for our customers.
Why SERVPRO®?
SERVPRO of Augusta/Waterville understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. We strive to minimize the interruption to your life and it’s our priority to provide outstanding customer service. We believe this starts with clear communication with you, the property owner. We want to make sure that you understand and are comfortable with what we recommend. From there, we will do everything necessary to get your property back to its pre-loss condition. We will not cut corners nor will we compromise our integrity. Our motto is “Like it never even happened.” When the work is complete, you will be confident that our work was done correctly. After all, “Like it never even happened.” only happens by doing things the right way.
At SERVPRO of Augusta/Waterville, we offer the highest possible standard of professionalism in the restoration, cleanup and mitigation of your home or business and have gained the reputation as the premier water, fire and mold remediation service in Central Maine.
If you would like to schedule service for your home or business, please call us today at 207-622-7166!
Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.
