Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Perry Hall / White Marsh

Our Google Reviews
(410) 529-1664
4.6
(65 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Perry Hall / White Marsh we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

 

They did an amazing job and quick! They had come in and diagnosed what needed to be done and executed that plan within 2 hrs of arriving. I am 100% satisfied! Jeff M and Charlie worked super hard and efficiently! They kept me aware of everything they were doing and why they were doing it. I hopefully won’t have my basement flood again, but if I ever need them again I will call them immediately! Thanks SERVPRO (of Perry Hall / White Marsh) and especially Jeff and Charlie!

Original Post on Facebook

David Stahl
Parkville

SERVPRO of Perry Hall is one of the most well managed and professional companies I have the pleasure of dealing with. 
The staff that I have met have a fantastic knowledge of all things related to Fire and Water mitigation, as well as the restoration industry. They work well with customers, contractors, and insurance carriers to make sure their portion of the job goes as smoothly as possible. 
I would recommend SERVPRO of Perry Hall to anyone in need of their services.

Ken Johnson
perry hall

I called John at 6am when I discovered a sewage back-up and he had tons of advice on what to do. I sat back and he handled everything. I was able to go to work and trust that he and his crew had my home and it's condition under control.

Anonymous
Carney

Thank you SERVPRO of Perry Hall for such quick response. The three young men that worked to clean up all the water in the basement were awesome!

Nancy Lenton
Baltimore

Julie,

It was a pleasure to meet you today and I would like to give you my personal experience with SERVPRO of Perry Hall/White Marsh.



I purchased a new home, a condo, and moved in on 11/19/16. Thanksgiving day 11/24/16, the 3rd floor condo had a water leak which resulted in water damage for both the 2nd & 1st floors. Mine being the 1st.The next morning a SERVPRO team arrived to begin the clean up. At that time, I had no physical damage to my unit. For precaution since I just moved in, I spoke with Travis the supervisor and asked if I should be concerned. He offered to look in my unit and sure enough my hallway ceiling was full of water and needed to be dried out and subsequently pulled out and repaired.

The team was amazing. They were very helpful, professional and very understanding of the situation. They were very informative with my questions and guided me through the whole experience. I even called Travis in the evening for advise, and he was more than happy to help. I could not believe this had happened in my new home, but the professionals at SERVPRO had my back. I would highly recommend SERVPRO of Perry Hall/ White Marsh.



Thank-you,

Lorey

Lorey
Honeygo

Great group of people. Ted, Jeff C. & Tony each took time to explain everything and answer all of my questions. They did not just rush in and tear things up they really made the effort to dry and save everything they could. Wonderful customer service. Wold recommend them without hesitation.

Link to original post on Facebook

Karen Bruno Heier
Rosedale

SERVPRO [of Perry Hall / White Marsh] did a great job and the owner John actually showed up to write for the damages.

Link to original review on Facebook

Tim I.
Carney

John Rappazzo and his crew including, Jeff, Chelsea, Ted and Stephanie have been wonderful to deal with. They are extremely responsive and did a tremendous job. You should not hesitate to use their services.

Link to original post on Google my Business

Carlos Stecco
Parkville

I would highly recommend using SERVPRO [[of Perry Hall / White Marsh ]]. Every SERVPRO employee, John, Steph, Jeff, Chelsea, Charlie, we worked with was very professional, courteous, and answered all my questions. Thank you SERVPRO!

Link to Original Review on Yelp

Colleen R.
Middle River
 

They did an amazing job and quick! They had come in and diagnosed what needed to be done and executed that plan within 2 hrs of arriving. I am 100% satisfied! Jeff M and Charlie worked super hard and efficiently! They kept me aware of everything they were doing and why they were doing it. I hopefully won’t have my basement flood again, but if I ever need them again I will call them immediately! Thanks SERVPRO (of Perry Hall / White Marsh) and especially Jeff and Charlie!

Original Post on Facebook

David Stahl
Parkville

SERVPRO of Perry Hall is one of the most well managed and professional companies I have the pleasure of dealing with. 
The staff that I have met have a fantastic knowledge of all things related to Fire and Water mitigation, as well as the restoration industry. They work well with customers, contractors, and insurance carriers to make sure their portion of the job goes as smoothly as possible. 
I would recommend SERVPRO of Perry Hall to anyone in need of their services.

Ken Johnson
perry hall

I called John at 6am when I discovered a sewage back-up and he had tons of advice on what to do. I sat back and he handled everything. I was able to go to work and trust that he and his crew had my home and it's condition under control.

Anonymous
Carney

Thank you SERVPRO of Perry Hall for such quick response. The three young men that worked to clean up all the water in the basement were awesome!

Nancy Lenton
Baltimore

Julie,

It was a pleasure to meet you today and I would like to give you my personal experience with SERVPRO of Perry Hall/White Marsh.



I purchased a new home, a condo, and moved in on 11/19/16. Thanksgiving day 11/24/16, the 3rd floor condo had a water leak which resulted in water damage for both the 2nd & 1st floors. Mine being the 1st.The next morning a SERVPRO team arrived to begin the clean up. At that time, I had no physical damage to my unit. For precaution since I just moved in, I spoke with Travis the supervisor and asked if I should be concerned. He offered to look in my unit and sure enough my hallway ceiling was full of water and needed to be dried out and subsequently pulled out and repaired.

The team was amazing. They were very helpful, professional and very understanding of the situation. They were very informative with my questions and guided me through the whole experience. I even called Travis in the evening for advise, and he was more than happy to help. I could not believe this had happened in my new home, but the professionals at SERVPRO had my back. I would highly recommend SERVPRO of Perry Hall/ White Marsh.



Thank-you,

Lorey

Lorey
Honeygo

Great group of people. Ted, Jeff C. & Tony each took time to explain everything and answer all of my questions. They did not just rush in and tear things up they really made the effort to dry and save everything they could. Wonderful customer service. Wold recommend them without hesitation.

Link to original post on Facebook

Karen Bruno Heier
Rosedale

SERVPRO [of Perry Hall / White Marsh] did a great job and the owner John actually showed up to write for the damages.

Link to original review on Facebook

Tim I.
Carney

John Rappazzo and his crew including, Jeff, Chelsea, Ted and Stephanie have been wonderful to deal with. They are extremely responsive and did a tremendous job. You should not hesitate to use their services.

Link to original post on Google my Business

Carlos Stecco
Parkville

I would highly recommend using SERVPRO [[of Perry Hall / White Marsh ]]. Every SERVPRO employee, John, Steph, Jeff, Chelsea, Charlie, we worked with was very professional, courteous, and answered all my questions. Thank you SERVPRO!

Link to Original Review on Yelp

Colleen R.
Middle River

About Us

SERVPRO of Perry Hall/White Marsh is a locally owned, family operated, nationally recognized franchise, who specialiazes in the cleanup and restoration of residential and commercial properties after a fire or water damage. We are accepted by all insurance companies, and are open 24 hours a day, 365 days a year.  

Since 2001 we have been making Water, Fire, Soot, and Mold Cleanup "Like it never even happened." From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Our training in conjunction with our state of the art equipment and technology, SERVPRO of Perry Hall/White Marsh is accepted by all insurance companies. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Perry Hall/ White Marsh.

We are active in the Perry Hall White Marsh Business Association and host various charity events through out the year to support local shelters and fire departments. We host two days worth of continuing education classes for Maryland Insurance agents, and provide Emergency readiness Profiles to local businesses.

If you would like to schedule service for your home or business, or If you are interested in learning how to prepare your home or disaster, please call today!

Serving Perry Hall White Marsh and the surrounding area since 2001, SERVPRO of Perry Hall/White Marsh is the cleaning and restoration brand you know and trust.

SERVPRO flag
John & Debra Rappazzo

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©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.