Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Perry Hall / White Marsh we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
"SERVPRO loves fires". An odd way to begin a review, I know. These were the exact words our insurance adjuster said, once we accepted our adjuster's first suggested choice to go with SERVPRO. I couldn't be more pleased. All SERVPRO staff and associated vendors were kind, professional, prompt and great to work with. Our fire and smoke damaged house was restored to its former glory. First class materials and workmanship through and through. As you might guess, I HIGHLY recommend SERVPRO if the unfortunate occurs. A special shout-out to two project managers, Lynn and Karl, who navigated the complex maze of insurance restoration, vendor selection, timing and excellent communication. Well done!
Our Home flooded after a waterline broke. We were not home so the entire house flooded for over 24 hours. We never experienced anything like this before, Servpro was contacted to do clean up and demo. They were on site within an hour with equipment to dry the house out, clearly explained the process and gave me suggestions on how to work with the insurance company. This professionalism and care continued through the process. It was an absolute pleasure working with Chelsea, Jeff C,Jeff M,Darryl, Doug, Stephanie, and Chris (I believe) if I forgot anyone’s name my apologies. But what a great team at Servpro Perry hall! This has been a complete mess of a situation and working with such great people who do amazing work made it a much easier process to manage.
I found the Servpro staff to be responsive and helpful, especially their onsite tech Chelsea. She is knowledgeable, efficient, dedicated and very professional. I would not hesitate to call the company again for any water issues.
Great people to work with
Water damage is very stressful. Everyone at ServPro made that stress bearable. Jeff, Stephanie, Karl,Francis and Dave were all super nice and professional. I would highly recommend this Company for all your needs.
Chelsea was so wonderful to work with. Knowledgeable and kind. She made sure we understood every step of the process. Her communication and customer service was top notch. She made a stressful and scary situation much easier. I never felt like my parents were being taken advantage of and I would trust them to handle any repairs in their home or our home again.
Stephanie, the Operations Manager, and her crew were all wonderful to work with! Stephanie has been amazing since Day 1 with making herself available to answer any of our calls day or night and she was always very quick to respond to any emails. From Day 1; the Environmental Services Director and I developed a great working relationship with Stephanie and her team. Her genuine concern for our residents and the community's needs was evident in her willingness to jump thru hurdles to help meet time sensitive deadlines and be of support for whatever we needed. Stephanie helped make the clean-up process and this whole experience less stressful with her level of expertise, great customer service and communication! We would 100% use ServePro Perry Hall for any future personal or business needs!
Great service, friendly people, teamwork. Quick response. It’s the best company I have ever dealt with . Thank you so much . Thank you Stephanie so much for all your great and fast and professional help.
On Mother’s day, May 11, 2025, my husband and I went for a 1 1/2-hour bike ride. When we returned, we saw water dripping from our kitchen ceiling. While we were away the toilet tank in the bathroom above the kitchen cracked and leaked water through our 3-story house with an inch of water already in the basement. We called our local plumber to see if I could borrow a wet vac and he said “you need something a little bit bigger!” He immediately contacted Servpro of Perry hall and two hours later Jeff C came out to start the abatement of water. After 3 1/2 hours he had dehumidifiers and fans on all three stories to dry things out. The following day a team came out to start helping with the reclamation. Chelsea and David were amazing along with Jeff C. who worked as a team to try and save our hardwood and ceramic floors. Over the next 5 days they managed to dry everything out and saved our hardwood and ceramic floors. The following Monday they had Four Corners cabinet installers come out to remove the cabinets, so they could get to the moisture behind those walls. Nico and his team did an equally fabulous job even removing an 18-foot-long one-piece countertop without breaking- WOW! The friendly professionalism, concern for our situation and experience with which the resolved our issue was nothing more than AMAZING. On a scale of 1-5, I would give them a 10! They were fantastic and I would recommend them to my family and friends without any hesitation. Thanks, SERVPRO of Perry Hall- you are our heroes!🥰
