Fidel and Mauricio did a great job of removing water-leak damaged drywall and insulation, and then remediating the water damage and drying the place out. I am very satisfied with their work.

Fidel and Mauricio are the best employees at Serve Pro. They do great work!

Nico was amazing, helpful, thorough, completely professional!! Fidel and Migel were wonderfully professional and communicative in there time here

Great service. Prompt and thorough.

Eliel, Steven, and Nicolas of SERVPRO did an excellent job with our water damage mitigation. Their team was professional, responsive, and thorough throughout the entire process. They explained each step clearly, arrived on time, and worked efficiently to make sure everything was dried out and handled properly. We really appreciated their communication and attention to detail, and we’d definitely recommend them to anyone needing water damage restoration services.

Fidel was very professional, took his time and was knowledgeable in what he did. I would highly recommend him and his partner Mauricio. Mauricio was equally as professional and made sure the job was done from start till finish. These gentlemen were good at their trade and came when we needed them. The whole Servpro team has been excellent!

This was the second time my wife and I found ourselves in need of ServPro's services, and, as with the first time, we couldn't be happier with their work. They were very transparent with their charges, responded promptly, and did good quality work.

When our basement pipe burst during the Memorial Day weekend (May 26), it was one of the most stressful experiences our family has ever gone through. Seeing nearly a foot of water in our basement and damage extending to the first floor was overwhelming. From the moment SERVPRO of Gaithersburg/Germantown arrived, they gave us hope that everything would be okay. We would like to extend our heartfelt thanks to Ross, RJ, and Santos for their outstanding professionalism, expertise, and genuine care. They worked tirelessly to remove the water, dry our home, and perform the necessary mold mitigation. Throughout the process, they kept us informed, answered every question with patience, and treated our home as if it were their own. Their hard work and attention to detail gave us confidence that our home was in the best possible hands. A very special thank you also goes to Shelly and her team. They carefully sorted, packed, documented, and moved our salvageable belongings into storage with incredible care and compassion. They understood that these were more than just possessions—they were memories and treasured items. Their kindness and respect during such a difficult time meant more to our family than words can express. What could have been an incredibly devastating experience became much more manageable because of the dedication, compassion, and teamwork shown by everyone at SERVPRO of Gaithersburg/Germantown. We are deeply grateful to Ross, RJ, Santos, Shelly, and the entire crew for going above and beyond. Thank you for helping our family through one of the most challenging times we’ve faced. We wholeheartedly recommend SERVPRO of Gaithersburg/Germantown to anyone in need of flood cleanup, water damage restoration, or mold mitigation.