Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Gaithersburg / Germantown

Our Google Reviews
(301) 963-8474
4.9
(257 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage Cleanup Needs More Than a Quick Mop

A sewer backup in a Gaithersburg basement, restroom, laundry area, or commercial space can stop normal routines fast. After heavy rain or plumbing trouble, dirty water may move across flooring, under trim, or into nearby materials before you can fully see the mess. That is not the kind of cleanup most folks want to tackle with a bucket and a brave face.

SERVPRO® provides sewage cleanup for homeowners, property managers, and business owners who need careful, practical help.

A Cleaner Path Forward

Sewage water can contain contaminants, so the affected area needs to be handled differently than a typical water leak. SERVPRO can remove standing water, clean impacted surfaces, dispose of damaged porous materials when needed, and dry the space after cleanup.

The team has a crew chief on call 24/7 and access to strong drying resources, including truck-mounted extraction equipment and more than 300 dryers. That matters when a lower-level space near areas like Olde Towne or a busy business corridor needs attention without unnecessary delay.

SERVPRO can assist with:

  • Sewage water removal
  • Cleaning and sanitizing affected surfaces
  • Odor control
  • Drying and moisture checks
  • Removal of damaged materials when necessary

Help for Gaithersburg Properties

Sewage cleanup can feel overwhelming, especially with tenants, customers, or family routines involved. Contact SERVPRO to schedule service and learn how our team can help restore comfort and order to your property.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water

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Turn off the main water supply to prevent additional flow

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Shut down HVAC systems to stop contaminated air from circulating

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Evacuate people and pets from affected areas

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Call SERVPRO immediately for professional cleanup

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Work with SERVPRO to contact your insurance company and document the damage


Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Great Guys-Very Knowledgeable-would certainly call again if needed!

Linda S.
Germantown

To all the personnel that came to my aid when I had the water problem. There are never enough words to thank you.  From the first phone call, till the work was finished, it was wonderful service.  Mr. DJ Trinquero and the men that came were real gentlemen.  I will recommend your service to anyone that has a problem such as mine.  If I have missed anyone, please forgive me.  Ashley-- thank you also for your kind words.  Thanks again. 

Eleanor W.
Middletown

I wasn't at the site, but my real estate agent was.  He had high praise for the SERVPRO team.  They went above and beyond the call of duty.  Thank you. 

Diana
Clarksburg

They were prompt and explained everything well. 

Sharline
Gaithersburg

You guys are awesome and do amazing work! I've been a witness of your wonderful water damage restoration work for three years! Thank you very much! 

Patricia W.
Montgomery Village

Great crew! Very helpful!

Linda S.
Thurmont

Very happy, satisfied, excellent. 

Allan
Montgomery Village

I would consider Julio a good friend now and a lot of help SERVPRO ought to be proud to have a worker like Julio. 

Gary
Frederick

SERVPRO did a wonderful job and responded within 30 minutes from the call which got the water out of my home without delay.  They did a great job and I am very satisfied with they job they did.  Thank you SERVPRO. 

George
Frederick

About Us

Local Restoration with Real Hands-On Experience

Property damage is easier to handle when you know who is showing up and what happens next. A Gaithersburg townhome with water in the basement, a Germantown business dealing with smoke odor, or a church kitchen that needs a deeper clean all call for practical help from people who understand the work.

SERVPRO helps homeowners, property managers, businesses, churches, and organizations with water damage restoration, fire cleanup, mold remediation, storm damage, specialty cleaning, contents restoration, and construction services.

What Sets the Team Apart

This team keeps a crew chief on call 24/7 and makes every reasonable effort to respond quickly during emergencies. The owners are also routinely seen on job sites, which helps keep communication clear and the process grounded in real experience.

SERVPRO® brings strong resources to local restoration work, including truck-mounted water extraction equipment, more than 300 dryers, warehouse space for contents, trained fire restoration support, and construction experience from owners with more than 30 years in the building industry. The team is also connected locally through the Gaithersburg/Germantown Chamber of Commerce and supports community organizations such as the YMCA.

Serving Gaithersburg and Nearby Communities

From homes near Kentlands to commercial properties along the I-270 corridor, SERVPRO helps Gaithersburg property owners take the next step with less confusion.

Contact SERVPRO to learn how our team can help restore comfort, function, and confidence to your property.

Owner of SERVPRO of Gaithersburg / Germantown

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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