Emergency Water Extraction & Structural Drying Services

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  • 24/7 Emergency Water Removal 
  • Advanced Water Inspection, Extraction, and Drying Equipment 
  • Residential and Commercial Water Damage Restoration Near You

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SERVPRO of The Andovers
Our Google Reviews
(978) 475-1199
4.7
(14 reviews)

Trusted Water Extraction and Structural Drying Specialists

From a small pipe leak to catastrophic flooding, water can damage the foundation, floors, and walls of your home or business, not to mention the belongings inside. And mold growth can begin in a couple days.   

There’s not a minute to lose. Quick response can keep a bad, potentially hazardous situation from getting worse. At SERVPRO, water extraction (also known as water removal) is a key part of our water damage restoration process. Using powerful pumps and truck-mounted vacuum units, we can quickly remove hundreds or thousands of gallons of water.  

From there, structural drying begins. Using the latest drying systems, from targeted heat to controlled airflow, we’ll make sure your property is dried to the industry standard to maintain structural stability and avoid further damage.

Why Water Extraction and Structural Drying?

Water extraction is exactly what it sounds like: removing excess water from your home or business after a water emergency like a flood, leak, or backup. Structural drying removes any excess, hidden moisture that has been absorbed by structural components throughout the home.  Water extraction and structural drying are essential to:

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Prevent Mold Growth

Mold can start growing in just 24 to 48 hours. Once that growth begins, spores can spread quickly, leading to health risks and expensive cleanup and restoration.

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Minimize Structural Damage

Standing water can weaken the structural integrity of your home or business. This can make your floors, walls, and ceilings warp, deteriorate, and even collapse. Structural repairs can be extremely expensive and disruptive.

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Prevent Odors

Thoroughly drying your home after water damage will reduce the chances of unhealthy mold and mildew, along with the persistent musty smells that come with them. 

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Preserve Your Belongings

After a water-related event, your furniture, electronics, valuables, and important papers can be damaged or ruined. It’s important to get the contents of your home out of harm’s way.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process  

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.    

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.    

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
14 Reviews
4.7
Leave Us A Review
Lauren Knutson
27 days ago

My husband and I had our basement flood within the first month of owning our home, it was incredibly scary and stressful. Servpro of the Andovers helped us every step of the way Kevin was calm cool and collected when evaluating our damage and getting his crew on site for drying and demo immediately. He helped us walk through every scenario and gave fair, honest advice. When it came to the reconstruction, Ryan + Vanessa and her crew did a FABULOUS job. They were kind, efficient and did such a flawless job. Even though we didn't really want to have to redo our already finished basement within the first month of homeownership, they did such a beautiful job and I'm so glad that they were a part of the team. Also Stephanie in the main office was great- kept us in the loop on everything, pushed for things to stay on track, and was also a calming force during the stressful time

Brenda Hamilton
9 months ago

Servpro cleaned my carpet. Both technicians were very kind, professional and diligent. I would rate them 5 stars.

Jack Abbott
over 1 year ago

I can’t say enough great things about the experience I’ve had with ServPro of The Andovers. We had water in our basement and they were helpful from my first call - explaining options, booking on-site visits, and talking about next steps. They performed significant water mitigation and demolition work in my basement and were incredibly clean, thorough, and detail oriented throughout the process. Work site was tidy after every day, the crew was very polite, and I received almost daily updates from the project manager and front office. On top of that, they’ve been in touch with my insurance company on my behalf, following up on estimates and helping to explain the mitigation and remodeling steps that will be required to fix things. I hope I don’t have any more water or other damage inside my house, but ServPro will be my first call in that event and I’ll have confidence knowing how they handle things throughout the process. Would give 10/10 stars if possible.

Amanda Adamczyk
almost 2 years ago

Servpro has been taking care of our house after we had a brush fire outside which caused indoor smoke issues. The individuals working on the house have exceeded my expectations. Very impressed!

Hayley Pare
over 5 years ago

After experiencing such a tragic fire in my home, I had no idea on what process I needed to follow or what I needed to do. SERVPRO assisted me from contacting my insurance to then completing demo of my kitchen. Kevin was exceptional with his communication and answered every one of my questions/concerns. THANK YOU!

Justin Shepley
almost 6 years ago

Great people that helped me and my family during a fire that took most of my garage. Everyone we dealt with was caring and respectful.

Michael Shepley
about 6 years ago

Great crews and office staff!! Highly recommend!

Adam Nussdorf
over 6 years ago

Awesome service from everyone here when my business suffered water damage. Highly recommend!!

Danielle Sarkis
over 7 years ago

The staff is very pleasant and great to work with! They are well organized and ensure the job is done perfectly!

SERVPRO Water Extraction & Structural Drying Knowledge Center

What equipment does SERVPRO use for water extraction?

When it comes to water extraction, SERVPRO technicians have both the very latest and the tried-and-true at their disposal: 

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation. 
  • Infrared cameras find “hidden” water behind walls and ceilings. 
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal. 
After water damage, how long does it take for mold to grow?

It’s important to begin water extraction and drying immediately, since mold growth can begin just 24-48 hours after water was introduced to your home.

What’s a sump pump and what does it do?

A sump pump is a mechanical pump, often placed in a basement or crawlspace, to remove water as it accumulates in a sump pit. As the water level rises, it trips a float switch, turns on the pump, and sends the excess water away from the structure. Sump pumps help keep your basement dry and protect your home from water damage.

How long does water extraction take?

In most residential cases, water extraction takes one to three days. It depends on factors such as: 

  • The water source 
  • The amount of water 
  • How much of the home is affected 
  • Affected materials in the home like carpet, furniture, and drywall
What drying equipment does SERVPRO use?

SERVPRO technicians use industrial-grade dehumidifiers to help prevent secondary water damage like swelling and warping of floors, walls, and furniture. They use high-speed air movers to create airflow across walls, carpets, pads, and furniture, in order to accelerate the evaporation of moisture. Moisture mapping is also used to locate hidden areas that need drying. 

After water removal, how long does it take to dry out a home?

The drying process begins after standing water is removed. Drying typically takes three days to a week. But it can take longer, depending on:  

  • Type of material: wood, drywall, and other porous materials soak up more moisture and take longer to dry.  
  • Humidity levels: the higher the humidity, the longer the drying time.  
  • Saturation level: If the home is heavily saturated, drying will take longer (giving mold a chance to grow).  
Is structural drying needed after a small leak?

The amount of water you see may not be the entire picture. What’s important is not just the amount, but where the water went. A small amount of water that enters a wall, cabinetry, or flooring is often harder to detect and completely dry. Over time, that small amount of moisture can weaken the supporting materials in your home.

Should I open my windows to help with structural drying?

When the outside air is too humid, or the property needs to be kept secure, it’s best to keep the windows closed. In the case of a more humid area, such as Florida, opening windows might increase the drying time. 

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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