A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of The Andovers

Our Google Reviews
(978) 475-1199
4.7
(12 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


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Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

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Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

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Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

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Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What Our

Customers Are Saying

Izzy handled the project in a great professional way. Brian quickly made pricing changes as needed. Overall I would definitely recommend SERVPRO to others.

Allison
Andover

SERVPRO has done a fantastic job for me on every occasion I've needed to call them. They are prompt, polite, and do a great job cleaning.

Lis
Andover

Dear SERVPRO employees,

My family is deeply grateful for the compassionate and expert services we received from SERVPRO of the Andovers. We arrived home from vacation to find a broken toilet valve had completely flooded my mom's bedroom and basement. It was in the evening and we were stunned! Somehow we thought to call SERVPRO and from the moment we heard Nicole's voice we knew we were in good hands.

As soon as Rodney and Clayton arrived, we were treated with such kindness and support which, at the time, was as important as the physical help we received. Many crew members in our home and many office calls later we were 100% satisfied with our SERVPRO experience. My entire family joins me in thanking Office staff :Nicole, Raeann & Christina; Production manager: Steven and Crew members: Rodney, Clayton, Mark, Pete, Kevin & Pedro for a job more than well done.

Thank you so much and Happy Thanksgiving!

J.R.
Andover

Top of the notch gems. All employees explained everything very detailed and SERVPRO is luck to have these employees. Very professional from start to finish.

Joe
Andover

What recommendations would you have to help the SERVPRO Franchise improve its performance in the future?

None - They were great!!

Additional Comments:

Would use them again anytime!

Eric
Andover

Nice job under challenging conditions.

Ross
Andover

Every individual was FANTASTIC!! Rodney and Clayton were responsive and efficient and very pleasant. Nicole from the first call was so accommodating and patient as was Christina. Steve was very helpful and easy to think things through with as was Paul. FABULOUS team and customer service and we are very grateful! THANK YOU!!!

Margery
Andover

Vidal was fantastic. The team had a lot to work around and did a great job of getting most of the water up. Vidal's team was very courteous and tried to explain everything, including paperwork and options.

Steven
Andover

The whole team including Brian, Stephen, Videlo, and Juan have been wonderful. They have all been professional and courteous.

Holly
North Andover

About Us

SERVPRO of The Andovers started as a family run business by Ken and Joyce White in 1975, the same way SERVPRO originally started… right in their own basement! Their three sons were right their watching all along, seeing their parents help home and business owners return from a disaster. Young Eric, Gregg, and Brian, learned the SERVPRO way of helping property owners remediate water, fire, and mold damages “Like it never even happened.” The three brothers took over the business in 1992 from their parents. They continued to train all those that came to work with them to understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business.

The goal was and still is to help minimize the interruption to your life, quickly return your home or business to its preloss conditions and reduce the stress of the unfortunate situation. We are at your doorstep fast when you need us most, 24/7/365!

Several members of our team work on volunteer projects within the communities of SERVPRO of The Andovers to help lift them up in areas of need and support area business' with the local Chamber of Commerce. 

When you are in need of fire, water, or mold remediation, call the team in your community that will help make it "Like it never even happened."

Eric & Gregg & Brian White
Eric & Gregg & Brian White
Owners of SERVPRO of The Andovers

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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