Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
SERVPRO of Marlboro & Concord
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Our owner and inspiration, Kevin Lee has over 15 years in support services for hospitals, so he has extensive experience and understands the potential health and safety ramifications of any biohazard cleanup. He understands the emotional impact that may be associated with trauma scene events. Kevin stresses the need to be sympathetic and understanding with our customers who have experienced such an event, and also how employees may be effected.
Our biohazard cleaning services are always discrete, and we can provide complete estimates before services. The decontamination of your property after exposure from a biological event can pose grave health consequences. Proper enclosures, PPE and decontamination procedures must be utilized to prevent the spread of harmful microorganisms. All team members have received Biohazard Association and OSHA training. We abide by state regulations, including properly disposing of waste from biohazard projects, which is a standard any professional biohazard restoration company must follow. We are specially trained by the Biohazard Association, giving us the credentials to match our experience.
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
What To Do When You Have A Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Keep up the good work.
Great Company!
Highly recommend - awesome team led by Tim.
Very good communication.
Excellent customer service!
They all did a great job from the physical work to the paperwork... very professional and thorough.
The two young men were polite and worked extremely diligently. Would recommend SERVPRO due to these two hard working guys.
Can't think of any recommendations. Awesome job!
Ezekiel and team did a great job! Thanks!
They were excellent.
Keep up the good work.
Great Company!
Highly recommend - awesome team led by Tim.
Very good communication.
Excellent customer service!
They all did a great job from the physical work to the paperwork... very professional and thorough.
The two young men were polite and worked extremely diligently. Would recommend SERVPRO due to these two hard working guys.
Can't think of any recommendations. Awesome job!
Ezekiel and team did a great job! Thanks!
They were excellent.
About Us
We Believe
SERVPRO of Marlboro/Concord, with 97 Google reviews and an average rating of 4.7, incorporates our mission of providing excellent service and commitment to our customers. We approach each new loss with a desire to exceed our customers’ expectations and go above and beyond with each new undertaking. Our Project Managers, Crew Chiefs, and Production Technicians are all aware that our customers come first and we are open to their comments and listen carefully to them.
Our History
SERVPRO of Marlboro/Concord was founded in 1998 by our co-owners Kevin and Cynthia Lee and have shown dedication and commitment to the company for 21 years. Kevin Lee spent over 15 years working in support services within Beth Israel Deaconess Medical Center. Kevin managed multiple support services departments; for instance he managed all of the cleaning of the medical centers and is known for his excellent customer service. He graduated from his undergraduate program Olivet Nazarene University in Illinois, and then proceeded to obtain his MBA from Rivier College in Nashua NH.
Commitment to Community
We are not one-dimensional with just providing restoration services to our communities. We sponsor and participate in the Walk for Cancer as we support the American Cancer Society. Also, the Walk for Hunger, help our Veterans, the Homeless, and The United Way of Marlboro, MA. We may not yet be a landmark in our New England Area like the Ralph Waldo Emerson House or the Wright’s Tavern, which was the assembly point for the Minutemen before the Battle of Lexington and Concord —but we are trying to be. Since we are locally owned and operated, we have had the honor and privilege to serve our communities for over 20 years and look forward to many more.
Trained Professionals
Our team performs the necessary services related to the damage with compassion and competence in the pursuit of excellence. Every morning we review our works in progress to ensure that we stay attuned to our customers' concerns. We have a culture of caring, respecting and creating new opportunities for each other and our customers. Each employee completes a full background check prior to starting the new job so we know we are bringing in the best employees to our customers. Our crew members are IICRC certified in all different aspects, WRT, Fire/Smoke, Mold Remediation, etc, giving them the knowledge and confidence to perform their best when working on the job.
Why SERVPRO?
SERVPRO of Marlboro /Concord is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour/7 days a week emergency service. We’re dedicated to responding Faster To Any Size Disaster with the training, equipment, and experience we always provide to meet and beat the expectations of our customers and clients, both residential and commercial. Our franchise has won the Millionaire Gold for the Outstanding Sales Performance Award a total of 6 times. SERVPRO of Marlboro/Concord also provides assistance and support for commercial losses with the help of our Emergency Ready Profile, at no cost to our customers.
You can call SERVPRO of Marlboro / Concord at (978) 965-4345 for cleanup and restoration services. We’re Faster to Any Size Disaster.
