Christopher J. St. Onge, Brendan J. Stroh
Christopher J. St. Onge, Brendan J. Stroh
Owners of SERVPRO of Marlboro & Concord

Meet Our Team

All it takes is one call to SERVPRO of Marlboro & Concord. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Marlboro & Concord
Our Google Reviews
(978) 369-8003
4.9
(181 reviews)
Meet our Team. Here to Help 24/7
  • Chris St. Onge, team member at SERVPRO of Marlboro & Concord

    Chris St. Onge

    Chris is our President/General Manager at SERVPRO and is IICRC Water, Fire & Trauma damage Restoration certified, Asbestos Inspector certified as well as Lead Safe certified. Prior to becoming a member of our team, Chris proudly served in the United States Marine Corps, he later enjoyed a career in law enforcement and eventually as a property adjuster for a large insurance carrier. When not working in and out of the office, Chris is family oriented and loves spending time with his family and friends..

  • Leslie Webb, team member at SERVPRO of Marlboro & Concord

    Leslie Webb

    Leslie has been our Office Manager at SERVPRO of Marlboro / Concord since 2020. She brings another three years of experience with a different SERVPRO franchise and an additional seven years with a private mitigation company. Leslie has been certified in WRT water damage, FSRT fire damage, and Content Cleaning. This hands-on experience enhances her understanding of the restoration industry, which she puts to good use in running our office. Leslie grew up in a family with various construction businesses, further adding to expertise. She has previously been a member of the American Payroll Association (APA) and the Society of Human Resource Management (SHRM.)
    Leslie lives in Fremont, New Hampshire, with her husband, 4 kids, and fur babies. They are active in travel softball and camping. Leslie is proud of her two sons currently serving our Country overseas--one in the Army and the other in the Air Force. We are fortunate to have such a well-rounded individual as our Office Manager.

  • Brendan, team member at SERVPRO of Marlboro & Concord

    Brendan

    Joining SERVPRO in 2019, Brendan quickly became instrumental in the company's expansion. With 12 years of insurance experience, including Senior Adjuster roles, he brings valuable expertise. He holds certifications in Water Damage Restoration (WRT), Fire & Smoke Restoration (FSRT), Microbial Remediation (AMRT), and Structural Drying (ASD), making him adept at complex projects.

    As Vice President/Operations Manager, Brendan bridges the gap between customers, businesses, and insurance companies, securing approvals and ensuring projects meet IICRC standards. His OSHA and IICRC certifications further solidify his dedication to excellence.

    Outside of work, Brendan enjoys family time, golfing, and home projects.

  • Stone, team member at SERVPRO of Marlboro & Concord

    Stone

    Stone is our Quality Assurance Manager. Stone has years of experience in the field and is IICRC-certified as a Water Technician. He does a great job reviewing all documentation collected from the field and making sure that the job file meets SERVPRO’s highest standards.
    As part of our customer care initiative, Stone follows up with the customer on a daily basis and with the carrier as needed, to be sure that everyone involved is informed regarding the progress of the work.
    He provides the customer and carrier with a complete copy of all job file documentation at the completion of the job. Stone is also responsible for our SERVPRO website improvement and SEO optimizations to provide the best understanding to potential customers searching for SERVPRO services online.

  • Mary T., team member at SERVPRO of Marlboro & Concord

    Mary T.

    Mary has been our Accounts Receivable office worker since 2017. She manages the billings, insurance claims and is skilled with all pertinent software. Mary enjoys horseback riding, four-wheeling, archery, camping, and hiking.

  • SERVPRO Production Team, team member at SERVPRO of Marlboro & Concord

    SERVPRO Production Team

    This is SERVPRO of the Marlboro / Concord production team. All our technicians have strong drive and attention to detail, making them valued members of our SERVPRO family. The entire team has completed our rigorous SERVPRO Employee Certification Training
    Program. This program teaches advanced cleaning and restoration techniques and how to use our state-of-the-art equipment effectively. This training also emphasizes listening skills, and customer service in an effort to exceed our customers’ expectations.

What our
customers are saying

Jeremy and Mason and Josh were efficient and pleasant to work with in this stressful situation.Everything is now in perfect condition to proceed with the restoration .

Janice Micarelli

Needed attention to mold damage in our basement. Appreciated the promptness, care, and attention to detail from ServPro's appraiser, Josh, throughout our ordeal. The technicians, both Lexie and Mike did a great job while on site, were courteous, efficient, and thorough in their work. All contributed in making this as painless as possible.

Rich Takvorian

I recently had water damage at my kitchen island. I called SERVPRO and they responded very quickly. I wasn't sure how to handle the problem at the time, but they did an excellent job explaining the whole water mitigation and restoration process to me. A big thanks especially to Stone, who helped enormously during the mitigation. He answered all my questions clearly, scheduled the appointment with the field adjuster, came out to inspect my home, and helped set up all the drying equipment. With SERVPRO's help, I was able to remove the kitchen island and flooring and get the affected areas dried out. I really appreciate Stone and the SERVPRO crew for handling the whole process. Highly recommended!

Luyi Song

Lexie, Malcom, Jeremy, Mason & Sean came & worked efficiently, quickly & were very professional.

Faith Spinetto

Recover from water damage from a leaky valve Great job by the whole crew - Lexie - crew chief Malcolm Sean Damon Jeremy Mason

Greg Turnquist

Dear ServPro, As a Realtor, I have helped many clients navigate water damage over the years, but I recently experienced it firsthand when a broken pipe flooded our basement. I knew to call ServPro, and your team arrived quickly to begin the restoration process. Lexi and Malcolm were the team members assigned to our home, and they did an outstanding job. Their work is clearly demanding, yet they remained diligent and hardworking throughout. They were friendly, professional, and kept us well-informed regarding their schedule and the next steps in the process. I highly recommend ServPro for any water-related emergencies. Best regards, Laura McKenna

Laura McKenna

Lexie and Malcolm were terrific. Lexie is a great communicator

Susan Halby

ServPro came to my condo to clean up my kitchen and dining room after a small and contained fire in my oven. There was some fallout from the fire extinguisher chemicals and some smoke. They were here for about 3 days and did a great job!! They were friendly, polite, hard-working and thorough! There was mainly 2 guys here and at one point four guys (Matt, Damon, Andrew and Mason). The project manager was Josh. They all did a great job and I'm very pleased with their work. A special shout-out to Matt for being the lead guy on the clean-up crew and walking me through everything that was happening and making sure I understood and addressing any concerns that I had. The folks in the office were helpful as well and got back to me quickly with any questions/concerns I had. I would definitely use them again if I had another issue!

Laurie Langelo

Andrew, Jeremy and Mason were Awesome. They were hard working, conscientious and super friendly. Would absolutely recommend ServPro and this team!

Sharon Glass
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