Christopher J. St. Onge, Brendan J. Stroh
Christopher J. St. Onge, Brendan J. Stroh
Owners of SERVPRO of Marlboro & Concord

Meet Our Team

All it takes is one call to SERVPRO of Marlboro & Concord. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of Marlboro & Concord
Our Google Reviews
(978) 369-8003
4.9
(179 reviews)
Meet our Team. Here to Help 24/7
  • Chris St. Onge, team member at SERVPRO of Marlboro & Concord

    Chris St. Onge

    Chris is our President/General Manager at SERVPRO and is IICRC Water, Fire & Trauma damage Restoration certified, Asbestos Inspector certified as well as Lead Safe certified. Prior to becoming a member of our team, Chris proudly served in the United States Marine Corps, he later enjoyed a career in law enforcement and eventually as a property adjuster for a large insurance carrier. When not working in and out of the office, Chris is family oriented and loves spending time with his family and friends..

  • Leslie Webb, team member at SERVPRO of Marlboro & Concord

    Leslie Webb

    Leslie has been our Office Manager at SERVPRO of Marlboro / Concord since 2020. She brings another three years of experience with a different SERVPRO franchise and an additional seven years with a private mitigation company. Leslie has been certified in WRT water damage, FSRT fire damage, and Content Cleaning. This hands-on experience enhances her understanding of the restoration industry, which she puts to good use in running our office. Leslie grew up in a family with various construction businesses, further adding to expertise. She has previously been a member of the American Payroll Association (APA) and the Society of Human Resource Management (SHRM.)
    Leslie lives in Fremont, New Hampshire, with her husband, 4 kids, and fur babies. They are active in travel softball and camping. Leslie is proud of her two sons currently serving our Country overseas--one in the Army and the other in the Air Force. We are fortunate to have such a well-rounded individual as our Office Manager.

  • Brendan, team member at SERVPRO of Marlboro & Concord

    Brendan

    Joining SERVPRO in 2019, Brendan quickly became instrumental in the company's expansion. With 12 years of insurance experience, including Senior Adjuster roles, he brings valuable expertise. He holds certifications in Water Damage Restoration (WRT), Fire & Smoke Restoration (FSRT), Microbial Remediation (AMRT), and Structural Drying (ASD), making him adept at complex projects.

    As Vice President/Operations Manager, Brendan bridges the gap between customers, businesses, and insurance companies, securing approvals and ensuring projects meet IICRC standards. His OSHA and IICRC certifications further solidify his dedication to excellence.

    Outside of work, Brendan enjoys family time, golfing, and home projects.

  • Stone, team member at SERVPRO of Marlboro & Concord

    Stone

    Stone is our Quality Assurance Manager. Stone has years of experience in the field and is IICRC-certified as a Water Technician. He does a great job reviewing all documentation collected from the field and making sure that the job file meets SERVPRO’s highest standards.
    As part of our customer care initiative, Stone follows up with the customer on a daily basis and with the carrier as needed, to be sure that everyone involved is informed regarding the progress of the work.
    He provides the customer and carrier with a complete copy of all job file documentation at the completion of the job. Stone is also responsible for our SERVPRO website improvement and SEO optimizations to provide the best understanding to potential customers searching for SERVPRO services online.

  • Mary T., team member at SERVPRO of Marlboro & Concord

    Mary T.

    Mary has been our Accounts Receivable office worker since 2017. She manages the billings, insurance claims and is skilled with all pertinent software. Mary enjoys horseback riding, four-wheeling, archery, camping, and hiking.

  • SERVPRO Production Team, team member at SERVPRO of Marlboro & Concord

    SERVPRO Production Team

    This is SERVPRO of the Marlboro / Concord production team. All our technicians have strong drive and attention to detail, making them valued members of our SERVPRO family. The entire team has completed our rigorous SERVPRO Employee Certification Training
    Program. This program teaches advanced cleaning and restoration techniques and how to use our state-of-the-art equipment effectively. This training also emphasizes listening skills, and customer service in an effort to exceed our customers’ expectations.

What our
customers are saying

I recently had water damage at my kitchen island. I called SERVPRO and they responded very quickly. I wasn't sure how to handle the problem at the time, but they did an excellent job explaining the whole water mitigation and restoration process to me. A big thanks especially to Stone, who helped enormously during the mitigation. He answered all my questions clearly, scheduled the appointment with the field adjuster, came out to inspect my home, and helped set up all the drying equipment. With SERVPRO's help, I was able to remove the kitchen island and flooring and get the affected areas dried out. I really appreciate Stone and the SERVPRO crew for handling the whole process. Highly recommended!

Luyi Song

Lexie, Malcom, Jeremy, Mason & Sean came & worked efficiently, quickly & were very professional.

Faith Spinetto

Recover from water damage from a leaky valve Great job by the whole crew - Lexie - crew chief Malcolm Sean Damon Jeremy Mason

Greg Turnquist

Dear ServPro, As a Realtor, I have helped many clients navigate water damage over the years, but I recently experienced it firsthand when a broken pipe flooded our basement. I knew to call ServPro, and your team arrived quickly to begin the restoration process. Lexi and Malcolm were the team members assigned to our home, and they did an outstanding job. Their work is clearly demanding, yet they remained diligent and hardworking throughout. They were friendly, professional, and kept us well-informed regarding their schedule and the next steps in the process. I highly recommend ServPro for any water-related emergencies. Best regards, Laura McKenna

Laura McKenna

Lexie and Malcolm were terrific. Lexie is a great communicator

Susan Halby

ServPro came to my condo to clean up my kitchen and dining room after a small and contained fire in my oven. There was some fallout from the fire extinguisher chemicals and some smoke. They were here for about 3 days and did a great job!! They were friendly, polite, hard-working and thorough! There was mainly 2 guys here and at one point four guys (Matt, Damon, Andrew and Mason). The project manager was Josh. They all did a great job and I'm very pleased with their work. A special shout-out to Matt for being the lead guy on the clean-up crew and walking me through everything that was happening and making sure I understood and addressing any concerns that I had. The folks in the office were helpful as well and got back to me quickly with any questions/concerns I had. I would definitely use them again if I had another issue!

Laurie Langelo

Andrew, Jeremy and Mason were Awesome. They were hard working, conscientious and super friendly. Would absolutely recommend ServPro and this team!

Sharon Glass

Andrew and Jeremy were very professional and took extreme care to protect our house during remediation and clean up after. Would definitely recommend ServPro!!

Ellie Fusco

Thank you Lexi and Malcolm for your services and support in recent ice dam damage to our place. You did a great job and we very much appreciated.

Ghotas Evindar

About Us

We Believe

SERVPRO of Marlboro/Concord, with 97 Google reviews and an average rating of 4.7, incorporates our mission of providing excellent service and commitment to our customers. We approach each new loss with a desire to exceed our customers’ expectations and go above and beyond with each new undertaking. Our Project Managers, Crew Chiefs, and Production Technicians are all aware that our customers come first and we are open to their comments and listen carefully to them. 

Our History

SERVPRO of Marlboro/Concord was founded in 1998 by our co-owners Kevin and Cynthia Lee and have shown dedication and commitment to the company for 21 years. Kevin Lee spent over 15 years working in support services within Beth Israel Deaconess Medical Center. Kevin managed multiple support services departments; for instance he managed all of the cleaning of the medical centers and is known for his excellent customer service. He graduated from his undergraduate program Olivet Nazarene University in Illinois, and then proceeded to obtain his MBA from Rivier College in Nashua NH.  

Commitment to Community

We are not one-dimensional with just providing restoration services to our communities. We sponsor and participate in the Walk for Cancer as we support the American Cancer Society. Also, the Walk for Hunger, help our Veterans, the Homeless, and The United Way of Marlboro, MA. We may not yet be a landmark in our New England Area like the Ralph Waldo Emerson House or the Wright’s Tavern, which was the assembly point for the Minutemen before the Battle of Lexington and Concord —but we are trying to be. Since we are locally owned and operated, we have had the honor and privilege to serve our communities for over 20 years and look forward to many more. 

Trained Professionals

Our team performs the necessary services related to the damage with compassion and competence in the pursuit of excellence. Every morning we review our works in progress to ensure that we stay attuned to our customers' concerns. We have a culture of caring, respecting and creating new opportunities for each other and our customers. Each employee completes a full background check prior to starting the new job so we know we are bringing in the best employees to our customers. Our crew members are IICRC certified in all different aspects, WRT, Fire/Smoke, Mold Remediation, etc, giving them the knowledge and confidence to perform their best when working on the job. 

Why SERVPRO?

SERVPRO of Marlboro /Concord is a trusted leader in the restoration industry, and our highly trained technicians provide 24-hour/7 days a week emergency service. We’re dedicated to responding Faster To Any Size Disaster with the training, equipment, and experience we always provide to meet and beat the expectations of our customers and clients, both residential and commercial. Our franchise has won the Millionaire Gold for the Outstanding Sales Performance Award a total of 6 times. SERVPRO of Marlboro/Concord also provides assistance and support for commercial losses with the help of our Emergency Ready Profile, at no cost to our customers. 

You can call SERVPRO of Marlboro / Concord at (978) 965-4345 for cleanup and restoration services. We’re Faster to Any Size Disaster.

Christopher J. St. Onge, Brendan J. Stroh
Christopher J. St. Onge, Brendan J. Stroh
Owners of SERVPRO of Marlboro & Concord

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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