Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Lowell

Our Google Reviews
(978) 454-7577
4.8
(64 reviews)

Service Areas

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Lowell we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

To my new friends at SERVPRO of Lowell

We’re amused with the commercials including Stormy and Blaze. Now that we needed your assistance when the sprinkler burst in the lobby your team of heroes arrived to save us I will look differently at the commercials.



Thank you for being our heroes!  



Sincerely,

John Davis

John Davis
Lowell

"I've had SERVPRO at my house 3 times in 8 years. always professional & clean. Appreciate the consideration."

Catherine C.
Lowell

Amy C. Jimmy Brown is the only guy I would ever use. Trustworthy and honest! Did work for us years ago after sustaining water damage

Amy C.
Lowell

PRAISE FOR SERVPRO, SERVPRO Lowell!! I suffered a flood in my basement. Frantic, I employed the first person who said they could come right away to extract the water. Needless to say, this person did a sub-par job, AND charged me 3 times what the job was worth. When I told my friend my situation, she referred me to Jim Brown of SERVPRO OF LOWELL. Luckily enough, I got Jim on the phone, and explained my plight. Jim was at my home within 2 hours, taking time out of his busy schedule. He inspected the damaged basement and knew I was 'taken to the cleaners', so to speak by the person who attempted the water cleanup. While at my home, Jim called this person, and after one and one half hours on the phone, convinced him to reduce his bill by about $2,000.!!!!! SERVPRO came back to my basement and did a GREAT job cleaning up. I am Jim's fam for life - He treated me like family. I will never forget what Jim did for me in my time of distress. He went way over and above his scope with caring and concern for me. I WOULD RRECOMMENT SERVPRO OF LOWELL TO ANYONE, ANYTIME...

Rosalyn T.
N. Chelmsford

We want to let you know that your employees were excellent, very informed and they did a great job. They left our home  spotless . We thank you for your Excellent workmanship.

Eileen and Albert F.
Dracut

Alan, Tim, Lewis, and Steve were great! Great communication throughout the whole process from everyone. The crew were focused on getting the job done the right way and fast. Within a few hours of them working in the house the place looked so much better. Vinny and Jim have a great team working behind them. I would highly recommend SERVPRO of Lowell to all my friends and family. 

Wayne Johnson
Waltham

Hello Tim,

Your visit to our home after the water leak was reassuring that the damage would be cleaned up. Once your team arrived they solidified that fact we contacted the right company. The water, debris were removed and drying equipment was placed with minimal disruption to our family.

Thank you for making it "Like it ever even happened"

Michelle your loyal customer

Michelle
Lowell

Dear Jim & Vin,



I called your office Joe was super accommodating our production department couldn’t be interrupted during the business day. He scheduled Tim for 5:45pm your crew arrived around 6:30 they did an amazing job cleaning up the water.



Thank you for not causing interruptions our clients thank you as well.



We would like to retain your others services throughout the colander year.



Regards,

Johnny Finn

Building Manager

Johnny Finn
Lowell

Like it never even happened. I’ve seen that statement within your commercials didn’t believe.



Our company recently suffered water damage from the cafe sink.

The team was amazing 5 days later it’s was "Like it never even happened." The walls, carpet were dry and everything that was moved was reset.



Thank You!

Jerry F

Jerry F
Lowell

To my new friends at SERVPRO of Lowell

We’re amused with the commercials including Stormy and Blaze. Now that we needed your assistance when the sprinkler burst in the lobby your team of heroes arrived to save us I will look differently at the commercials.



Thank you for being our heroes!  



Sincerely,

John Davis

John Davis
Lowell

"I've had SERVPRO at my house 3 times in 8 years. always professional & clean. Appreciate the consideration."

Catherine C.
Lowell

Amy C. Jimmy Brown is the only guy I would ever use. Trustworthy and honest! Did work for us years ago after sustaining water damage

Amy C.
Lowell

PRAISE FOR SERVPRO, SERVPRO Lowell!! I suffered a flood in my basement. Frantic, I employed the first person who said they could come right away to extract the water. Needless to say, this person did a sub-par job, AND charged me 3 times what the job was worth. When I told my friend my situation, she referred me to Jim Brown of SERVPRO OF LOWELL. Luckily enough, I got Jim on the phone, and explained my plight. Jim was at my home within 2 hours, taking time out of his busy schedule. He inspected the damaged basement and knew I was 'taken to the cleaners', so to speak by the person who attempted the water cleanup. While at my home, Jim called this person, and after one and one half hours on the phone, convinced him to reduce his bill by about $2,000.!!!!! SERVPRO came back to my basement and did a GREAT job cleaning up. I am Jim's fam for life - He treated me like family. I will never forget what Jim did for me in my time of distress. He went way over and above his scope with caring and concern for me. I WOULD RRECOMMENT SERVPRO OF LOWELL TO ANYONE, ANYTIME...

Rosalyn T.
N. Chelmsford

We want to let you know that your employees were excellent, very informed and they did a great job. They left our home  spotless . We thank you for your Excellent workmanship.

Eileen and Albert F.
Dracut

Alan, Tim, Lewis, and Steve were great! Great communication throughout the whole process from everyone. The crew were focused on getting the job done the right way and fast. Within a few hours of them working in the house the place looked so much better. Vinny and Jim have a great team working behind them. I would highly recommend SERVPRO of Lowell to all my friends and family. 

Wayne Johnson
Waltham

Hello Tim,

Your visit to our home after the water leak was reassuring that the damage would be cleaned up. Once your team arrived they solidified that fact we contacted the right company. The water, debris were removed and drying equipment was placed with minimal disruption to our family.

Thank you for making it "Like it ever even happened"

Michelle your loyal customer

Michelle
Lowell

Dear Jim & Vin,



I called your office Joe was super accommodating our production department couldn’t be interrupted during the business day. He scheduled Tim for 5:45pm your crew arrived around 6:30 they did an amazing job cleaning up the water.



Thank you for not causing interruptions our clients thank you as well.



We would like to retain your others services throughout the colander year.



Regards,

Johnny Finn

Building Manager

Johnny Finn
Lowell

Like it never even happened. I’ve seen that statement within your commercials didn’t believe.



Our company recently suffered water damage from the cafe sink.

The team was amazing 5 days later it’s was "Like it never even happened." The walls, carpet were dry and everything that was moved was reset.



Thank You!

Jerry F

Jerry F
Lowell

About Us

SERVPRO of Lowell understands the disruption that comes with a fire or water damage and the stress it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly return your property to pre loss condition.


SERVPRO of Lowell has been serving Massachusetts for over 40 years and specializes in the cleanup and restoration of residential and commercial property after a fire or flood. SERVPRO of Lowell can also mitigate mold and mildew from your home or business.

Led by Dave and Steve Taylor, our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our crews have the knowledge and experience to restore your property. With a nationwide system of qualified franchises we can call upon for support, no damage is too large or too small for SERVPRO of Lowell.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.



Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We accept all credit cards for your convenience.



Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CDS - Commercial Drying Specialist
  • CRT - Color Repair Technician
  • ECTP - Employee Certification Training Program
  • FCT - Floor Care (Hard Surfaces) Technician
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • SCI/SPI/SEN - Carpet Inspector
  • SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician
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Steven & David Taylor (Couturier)

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.