Fire Damage Restoration
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7.
SERVPRO of Metairie
Service Areas
Your Local Fire Restoration Company
Fire damage can be devastating. But rest assured, our team of professionals will take the necessary precautions to help safely restore your property to pre-fire condition.
Emergency Services 24/7: Our professionals are ready to respond 24/7, including on holidays. Our customer-focused professionals will assess the fire damage to your business, commercial, or residential property.
Insurance Claim Process: Our team will help you navigate the insurance claim process and coordinate the necessary paperwork for a quicker, easier experience.
Residential and Commercial Services: Our professionals have the skills, expertise, and equipment to properly restore your residential or commercial property.
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
What our
customers are saying
Great Service
Kevin was excellent. He was extremely professional and helpful. I would request him and SERVPRO if something like this ever happened in the future.
Very good service. I felt comfortable leaving the key in their hands to handle everything.
I contacted SERVPRO® to do a job for me cleaning up my sister’s house. My sister, Laura, is handicapped with cerebral palsy and unfortunately is also a hoarder. There was a trail through the house of about 12” wide with papers and debris 2’ high. I met the crew when they showed up for the first day’s work and I was so impressed by the efficiency of the tech crew and their regard for my sister’s things.
Never knew what the company really did for hardships for people until now. Suggestion is to hand out brochures of all the services you offer. As we had no idea of what your company can do to make our homes secure, safe and clean. Your workers are well informed and very courteous and respectful.
Thanks for the excellent service!
My mothers house caught on fire on a Saturday. I called SERVPRO that Monday. Tristan the mitigation manager arrived the day after I contacted SERVPRO. He arrived, scoped things out and explained what was going to happen next. His patience, warmth, and friendliness were very critical when communicating with a shocked, confused, and distressed family, which is expected after your home is destroyed. Over the days and weeks that followed, he continued communicating and responding to our constant questions and comments very well. The cleaning and mitigation process went as smoothly as it could have gone after complete fire and water damage. There was no way my family could have cleaned and mitigated as smoothly and as quickly as Tristan did with his team. We needed them. Everyone was professional, friendly, and hard working. The worker that stood out the most with the cleaning and sorting of contents stage was Leticia. It was incredibly helpful that she spoke Spanish because she was able to communicate directly with my mother who is not a native English speaker. She was relatable, friendly, and professional. SERVPRO truly displayed exceptional cleaning and mitigation work from start to finish. We are now in the renovation stage.
This company deserves applause and deserves your business as well. They showed up quickly and before I knew it, my house was back to normal. Highly recommend.
They were great, I would recommend again.
Great Service
Kevin was excellent. He was extremely professional and helpful. I would request him and SERVPRO if something like this ever happened in the future.
Very good service. I felt comfortable leaving the key in their hands to handle everything.
I contacted SERVPRO® to do a job for me cleaning up my sister’s house. My sister, Laura, is handicapped with cerebral palsy and unfortunately is also a hoarder. There was a trail through the house of about 12” wide with papers and debris 2’ high. I met the crew when they showed up for the first day’s work and I was so impressed by the efficiency of the tech crew and their regard for my sister’s things.
Never knew what the company really did for hardships for people until now. Suggestion is to hand out brochures of all the services you offer. As we had no idea of what your company can do to make our homes secure, safe and clean. Your workers are well informed and very courteous and respectful.
Thanks for the excellent service!
My mothers house caught on fire on a Saturday. I called SERVPRO that Monday. Tristan the mitigation manager arrived the day after I contacted SERVPRO. He arrived, scoped things out and explained what was going to happen next. His patience, warmth, and friendliness were very critical when communicating with a shocked, confused, and distressed family, which is expected after your home is destroyed. Over the days and weeks that followed, he continued communicating and responding to our constant questions and comments very well. The cleaning and mitigation process went as smoothly as it could have gone after complete fire and water damage. There was no way my family could have cleaned and mitigated as smoothly and as quickly as Tristan did with his team. We needed them. Everyone was professional, friendly, and hard working. The worker that stood out the most with the cleaning and sorting of contents stage was Leticia. It was incredibly helpful that she spoke Spanish because she was able to communicate directly with my mother who is not a native English speaker. She was relatable, friendly, and professional. SERVPRO truly displayed exceptional cleaning and mitigation work from start to finish. We are now in the renovation stage.
This company deserves applause and deserves your business as well. They showed up quickly and before I knew it, my house was back to normal. Highly recommend.
They were great, I would recommend again.
About Us
SERVPRO of Metairie was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater New Orleans community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of Metairie has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Metairie home to water damage in a commercial building in downtown New Orleans, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Metairie pride ourselves on exceeding these standards.
Fire damages are common in our old homes and businesses in New Orleans and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Metairie will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you have a need for water, fire, or mold restoration work in the Greater New Orleans area, please call SERVPRO of Metairie where we will treat you like family.
