About Us
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SERVPRO of Metairie
About Us
SERVPRO of Metairie was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater New Orleans community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of Metairie has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Metairie home to water damage in a commercial building in downtown New Orleans, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Metairie pride ourselves on exceeding these standards.
Fire damages are common in our old homes and businesses in New Orleans and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Metairie will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you have a need for water, fire, or mold restoration work in the Greater New Orleans area, please call SERVPRO of Metairie where we will treat you like family.
Service Area
Certifications
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- RCT - Rug Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- ECTP - Employee Certification Training Program
- ASD - Applied Structural Drying Technician
- FCT - Floor Care (Hard Surfaces) Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- WRT - Water Damage Restoration Technician
- CMT - Commercial Carpet Maintenance Technician
- IICRC Certified Firm
- RRRP - Lead-Based Paint Activities and Renovation
- FSRT - Fire & Smoke Damage Restoration Technician
- CCT - Carpet Cleaning Technician
- OCT - Odor Control Technician
What our
customers are saying
Great job. Fast and thorough
Fabulous work! The guys were polite, nice and I was amazed at how neat they left things after each day. I was pleased with the entire experience! Outstanding work!
Thank you for being efficient, courteous, and getting the job done. My mind has been put at ease knowing my place is water free!
Mike was great and so cooperative in working around our schedules. Great work SERVPRO!
SERVPRO was with me every step of the way, called if they had questions and took lot’s of pictures very through and the staff Jordan and Colby were awesome. My dad 94 had sewerage water damage and this Service was on it! Thank you again. I would highly recommend their service SERVPRO!
I contacted SERVPRO® to do a job for me cleaning up my sister’s house. My sister, Laura, is handicapped with cerebral palsy and unfortunately is also a hoarder. There was a trail through the house of about 12” wide with papers and debris 2’ high. I met the crew when they showed up for the first day’s work and I was so impressed by the efficiency of the tech crew and their regard for my sister’s things.
Never knew what the company really did for hardships for people until now. Suggestion is to hand out brochures of all the services you offer. As we had no idea of what your company can do to make our homes secure, safe and clean. Your workers are well informed and very courteous and respectful.
I had a horrible water leak, the crew came out to my house to extract the water from my kitchen. They were very informative and we’re confident in their job. They were kind and respectful and they were quick to answer all of my questions. Overall a great experience and I would definitely recommend SERVPRO to friends and family.
The gentleman were very professional and very nice. They went out of there way to help. Thank you very much!
Great job. Fast and thorough
Fabulous work! The guys were polite, nice and I was amazed at how neat they left things after each day. I was pleased with the entire experience! Outstanding work!
Thank you for being efficient, courteous, and getting the job done. My mind has been put at ease knowing my place is water free!
Mike was great and so cooperative in working around our schedules. Great work SERVPRO!
SERVPRO was with me every step of the way, called if they had questions and took lot’s of pictures very through and the staff Jordan and Colby were awesome. My dad 94 had sewerage water damage and this Service was on it! Thank you again. I would highly recommend their service SERVPRO!
I contacted SERVPRO® to do a job for me cleaning up my sister’s house. My sister, Laura, is handicapped with cerebral palsy and unfortunately is also a hoarder. There was a trail through the house of about 12” wide with papers and debris 2’ high. I met the crew when they showed up for the first day’s work and I was so impressed by the efficiency of the tech crew and their regard for my sister’s things.
Never knew what the company really did for hardships for people until now. Suggestion is to hand out brochures of all the services you offer. As we had no idea of what your company can do to make our homes secure, safe and clean. Your workers are well informed and very courteous and respectful.
I had a horrible water leak, the crew came out to my house to extract the water from my kitchen. They were very informative and we’re confident in their job. They were kind and respectful and they were quick to answer all of my questions. Overall a great experience and I would definitely recommend SERVPRO to friends and family.
The gentleman were very professional and very nice. They went out of there way to help. Thank you very much!