About Us
SERVPRO of Metairie is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
SERVPRO of Metairie was established in 1992 to service the local community’s restoration needs. When the company was founded, it was built on principles: hard work, proper training, and customer service. Without these fundamental principles, we would not have been able to provide almost 30 years of service to our Greater New Orleans community. As of October 2018, William Love, Jim Metteauer, and Taylor Rosson purchased the franchise from a long-standing SERVPRO operator. Growing up on the Mississippi coast, William and Taylor lived through Hurricane Katrina and experienced major water damage. We understand what it is like to go through these trying times. Should you experience a loss at your home or property, we would be honored to assist in your restoration needs.
Water damage is a staple of our business. Due to our size, we have national contracts with multinational insurance companies and property management firms. Water damage can strike a home or business anytime, and we are always prepared to help. SERVPRO of Metairie has a crew on call 24/7 to assist the needs of those in emergencies. From water damage at your Metairie home to water damage in a commercial building in downtown New Orleans, we have the experience and training to mitigate these losses quickly. SERVPRO has a strict 1-4-8 response time (1 hour to return the call, 4 hours to respond on-site, 8 hours to have a full scope of work to the insurance company), and we at SERVPRO of Metairie pride ourselves on exceeding these standards.
Fire damages are common in our old homes and businesses in New Orleans and the surrounding areas. Our community boasts many beautiful homes built in the 1900s but these homes can have dated electrical systems leaving them more susceptible to fire damage. SERVPRO of Metairie will respond to your home or place of business and provide a full scope of work for the fire loss. We will work with your insurance company to ensure the proper storage of your belongings while your property is restored.
If you have a need for water, fire, or mold restoration work in the Greater New Orleans area, please call SERVPRO of Metairie where we will treat you like family.
Service Area
Certifications
- CCT - Carpet Cleaning Technician
- WRT - Water Damage Restoration Technician
- RRRP - Lead-Based Paint Activities and Renovation
- OSHA - 30-hour General and/or Construction Industry Training Program
- ASD - Applied Structural Drying Technician
- OCT - Odor Control Technician
- RCT - Rug Cleaning Technician
- SCT - Subrogation Claims Training
- IICRC Certified Firm
- FCT - Floor Care (Hard Surfaces) Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- CMT - Commercial Carpet Maintenance Technician
- UFT - Upholstery & Fabric Cleaning Technician
What our
customers are saying
Detailed and very professional.
I had a water damage in my kitchen and dining room caused by the failed water heater. Servpro crew Exequiel and Joel did a great job. They were polite and knowledgeable . I would recommend their service to my friends and family.
Outstanding job of remediation post storm. Friendly, prompt, and professional representatives that answered all of my questions and addressed my concerns… Many thanks to service representatives Exequiel and Joel. AAAAA+++++.
Exequiel and Joel were phenomenal. Very careful and respectful of property and time. Would highly recommend Servpro!
I had a great experience with this company. I had my bedroom packed and stored off-site in preparation for an abatement and reconstruction. Christina, the scheduling and coordinating manager kept me informed and ensured everything went smoothly. Yuritzhy and her crew were meticulous in tracking my belongings and took great care in packing and wrapping each item. Blaine and his assistant were punctual, moved everything out with exceptional care and even moved some things for me that were staying on sight. I would definitely use their services again for moving and storing my belongings and I highly recommend them to anyone needing these services.
The technicians were very professional and efficient. They were able to complete the task quicker than was estimated.
Colby and Ethen have been great! I had my hot water heater fail in my attic causing extensive damage to my kitchen, laundry room, breakfast room, and den. They came out quickly and made everything super easy for us. Would highly recommend Servpro.
Blaine M. and AZ V. Were great. Also big thanks to Chip and Jordan.
Great experience with the team handling the mitigation piece of the work. They worked quickly and efficiently and kept us informed throughout the process.