
About Us
SERVPRO of Paducah & Mayfield is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
About SERVPRO of Paducah
SERVPRO of Paducah was opened by owners wanting to make a difference in the lives of their customers. We understand the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
After 12 years as an insurance adjuster, Steve started SERVPRO of Paducah in 2004. His experience in insurance adjusting gives him insight into the needs of the insurance companies so he can provide the best customer service to clients dealing with mitigation.
Steve Durham team includes, Mike Bone who is the Production Manager for SERVPRO of Paducah & Mayfield. Mike joined our staff in July of 2013. He has over 20 years experience in residential and commercial construction. His responsibilities include pre-construction briefings, oversight of subcontractors, and managing our in house construction personnel. He ensures that the water and fire mitigation teams have everything they need to get the job done. Mike also works with customers and insurance companies to make the restoration process as hassle free as possible.
Insurance and Payment Information
For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
Certifications
- AMRT-Applied Microbial Remediation Technician
- ASD-Applied Structural Drying Technician
- ECTP-Employee Certification Training Program
- FSRT-Fire & Smoke Damage Restoration Technician
- IICRC-Certified Firm
- OSHA-30-hour General and/or Construction Industry Training Program
- RRRP-Lead Based Paint Activities and Renovation
- WRT-Water Damage Restoration Technician
Service Area
Certifications
- WRT - Water Damage Restoration Technician
- FSRT - Fire & Smoke Damage Restoration Technician
- OCT - Odor Control Technician
- IICRC Certified Firm
- ASD - Applied Structural Drying Technician
- AMRT - Applied Microbial Remediation Technician
Payment Info
The following cards are accepted:Affiliations
- Paducah / McCracken County Chamber of Commerce
- IICRC (Institute of Inspection Cleaning and Restoration Certification)
- National Federation of Independent Business
- AIMC - Actionable Insights Matterport Certified
What our
customers are saying
There was a mold issue discovered in my mom’s home. I called ServPro of Paducah and Chris and his team were very helpful and informative from the moment I called. They were able to get to the project quickly and I felt they were very transparent about the situation and the options. Mike was very accommodating in scheduling and very helpful with answering questions and providing recommendations for avoiding any future issues. I’m grateful for all their work and attention to our needs in a timely manner!!
I gave Chris a call after 3:00pm needing emergency water mitigation the following morning prior to an event. His team arrived bright and early and removed all the water from our 18,000 sf facility within a few hours. We have used them in the past for projects as well and will continue to do so. Great team!
Responded immediately to a water leak that infiltrated multiple rooms including our IT room. Service was excellent, very attentive and met each request swiftly and with great professionalism!!
We have been very impressed with ServPro from clean up to restoration. Having 3 bedrooms and 2 bathrooms damaged in a flood, they arrived immediately and took care of the damage. They worked with us to choose finishes for repair and came when they said they would come. Thank you for getting us back into our house and for taking away the stress of a repair!
Servpro of Paducah/Mayfield were Johnny-on-the-spot when my bathroom flooded and caused my tile and wood flooring to buckle after the water seeped under the flooring. They have all the right stuff to get your damage managed before serious problems occur. Thank you ServPro for your promptness and efforts treating me like a valued customer.
Very prompt & professional service. I discovered water damage on a holiday & within a few hours a team arrived at my house to start the process of drying everything out. They helped to move furniture & belongings from the damaged areas and provided a trailer for storage of belongings while repairs were being made. Highly recommend.
I found my floor had been saturated with water from my hot water heater on a Sunday evening. I called Serpro and within the hour, they had equipment being set up at my house to remove and dry the floor that was neccesary. They stayed diligent until my floor was dry and not just dry to the touch but making sure my floor got the right humidity levels. I couldn't compliment this company any better. Everything was communicated very well as far as what they were doing and what to expect for the next step. Serpro excelled very well with their professionalism. Serpro is extremely helpful in an already stressful situation. I will absolutely give their service 5 stars and recommend others for their services.
Servpro responded quickly when Paducah Dermatology Surgery Center had issues with flooding. They did an excellent and diligent job. We cannot express our gratitude enough for your help!!
I had a faulty valve burst in my basement. Serv Pro came the day after we discovered burst pipe. I already had repair work done. I was out of town for a few days and the leak caused mold. Serv Pro cleaned up the horrible mess. They were so nice and professional. They were excellent and I would recommend them to my friends and family.