Two SERVPRO employees cleaning the floor in a residential home.

Sewage Cleanup Services

  • The #1 Choice in Cleanup and Restoration*
  • Residential and Commercial Sewage Cleanup
  • 24/7 Emergency Response
  • Trained, Certified Specialists
  • Streamlined Insurance Process

Here to Help® 24/7

SERVPRO of Ashland

Our Google Reviews
(606) 836-8000
4.9
(91 reviews)

Why Choose SERVPRO® for Sewage Cleanup?

Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of Ashland we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.

No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."

We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.

Our experienced SERVPRO team will also help coordinate your insurance claims.

A homeowner and SERVPRO employee shaking each other's hands.
A homeowner and SERVPRO employee shaking each other's hands.

What To Do When Sewage Damage Happens

A sewage emergency is both unexpected and overwhelming.

Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.

Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.


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Avoid all contact with sewage-contaminated water
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Turn off the main water supply to prevent additional flow
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Shut down HVAC systems to stop contaminated air from circulating
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Evacuate people and pets from affected areas
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Call SERVPRO immediately for professional cleanup
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Work with SERVPRO to contact your insurance company and document the damage
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Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas
Bulls_Eye_ALT_2.svg
Call SERVPRO immediately for professional cleanup
Bulls_Eye_ALT_2.svg
Work with SERVPRO to contact your insurance company and document the damage
Bulls_Eye_ALT_2.svg
Avoid all contact with sewage-contaminated water
Bulls_Eye_ALT_2.svg
Turn off the main water supply to prevent additional flow
Bulls_Eye_ALT_2.svg
Shut down HVAC systems to stop contaminated air from circulating
Bulls_Eye_ALT_2.svg
Evacuate people and pets from affected areas

Steps in Our Sewage Damage Restoration Process


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Sewage Removal & Contamination Control

Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.

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Sanitization and Deodorization

Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.

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Restoration

In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.

A SERVPRO employee and an insurance representative shaking each other's hands.
A SERVPRO employee and an insurance representative shaking each other's hands.

Simplifying Insurance

We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.

We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.

Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.

A wet floor of a residential home being cleaned by a SERVPRO employee.
A wet floor of a residential home being cleaned by a SERVPRO employee.

Residential Sewage Cleanup

Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.

With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.

A row of SERVPRO vans and employees preparing to respond to a sewage emergency.
A row of SERVPRO vans and employees preparing to respond to a sewage emergency.

Commercial Sewage Cleanup

Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.

We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.

From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.

What our
customers are saying

Jonathan has made this process so smooth and easy.  An absolute professional and so nice and easy to get ahold of.

Shane C.
Flatwoods

Excellent in all respects.  Customer-oriented.  Satisfied all concerns.

Gerald T.
Ashland

I have not one complaint, our process with SERVPRO was amazing.  Thank you all so very much.  Everyone on the whole team was be far amazing and made this bad situation such an easy process.  Every staff member exceeded our expectations and I can't say enough how appreciative my family and myself are.

Josh G.
South Point

Hunter, Harley and Aaron were the personnel that came to my house.   All were very courteous and friendly.  Great group of employees.  I would definetely recommend your company and its great employees.  Thank you.

Todd G.
Chesapeake

Hunter and Aaron were prompt and courteous.  They knew how to address our issues.  Very satisfied to this point of the process of mediating our water damage!

Harold R.
Ashland

Aaron took great care 0f our water leak job on Waverly Road the week of July 12th. He was very attentive and stayed busy. He kept us very informed.

P. McCoy
Huntington

Everyone did an amazing job!  James and Jacob both showed excellent professionalism.  Would recommend you to anyone.  You have a great bunch of guys!

Jane J.
Ashland

I appreciate all the staff, especially Debbie who kept me in the loop throughout the wait.

Julie H.
Ironton

James and Sam went above and beyond to help.  They were polite and professional.  Awesome asset to the company!

Betty Jo C.
Ashland

Jonathan has made this process so smooth and easy.  An absolute professional and so nice and easy to get ahold of.

Shane C.
Flatwoods

Excellent in all respects.  Customer-oriented.  Satisfied all concerns.

Gerald T.
Ashland

I have not one complaint, our process with SERVPRO was amazing.  Thank you all so very much.  Everyone on the whole team was be far amazing and made this bad situation such an easy process.  Every staff member exceeded our expectations and I can't say enough how appreciative my family and myself are.

Josh G.
South Point

Hunter, Harley and Aaron were the personnel that came to my house.   All were very courteous and friendly.  Great group of employees.  I would definetely recommend your company and its great employees.  Thank you.

Todd G.
Chesapeake

Hunter and Aaron were prompt and courteous.  They knew how to address our issues.  Very satisfied to this point of the process of mediating our water damage!

Harold R.
Ashland

Aaron took great care 0f our water leak job on Waverly Road the week of July 12th. He was very attentive and stayed busy. He kept us very informed.

P. McCoy
Huntington

Everyone did an amazing job!  James and Jacob both showed excellent professionalism.  Would recommend you to anyone.  You have a great bunch of guys!

Jane J.
Ashland

I appreciate all the staff, especially Debbie who kept me in the loop throughout the wait.

Julie H.
Ironton

James and Sam went above and beyond to help.  They were polite and professional.  Awesome asset to the company!

Betty Jo C.
Ashland

About Us

SERVPRO of Ashland understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Ashland specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Ashland can also mitigate mold and mildew from your home or business in addition to biohazards. SERVPRO of Ashland can handle your situation from start to finish, our reconstruction crews can make all the repairs to make your home or business look better than new and our trained office staff can take away the day to day stress of working with your insurance provider.

SERVPRO of Ashland has been a member of the Boyd, Carter, Greenup and Lewis County community for over 15 years, we take great pride in our sponsorship of various school sports and charitable events in our area. We also give back to our First Responders by hosting a cookout during First Responders Week in addition to supplying local fire and police departments with comfort bears to share with children during difficult times. We donate our times and efforts with a variety of charities and organizations to include Big Brother & Big Sisters, Ashland Area YMCA, Russell High School Band, The Ashland Paramount Art Center and the Boyd County Animal-Dog Shelter to name just a few. We are firmly committed to helping the communities in our area stay strong, healthy and prosper.

In December of 2024 Jackson Lindsey purchased our franchise to add to his other franchises in VA, WV & TN. With Jacksons guidance we will continue to grow and serve our community with the outstanding service that our customers have come to expect from SERVPRO of Ashland.  


Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.