Many factors can affect flood risk, including property location and building characteristics. Additionally, there are three flood risk ratings and five flood zone types. When flood damage strikes, trust SERVPRO® for cleanup.

Flood Damage Restoration Services

From leaking pipes to severe flooding, our certified professionals use advanced technology to extract any water, dry your property, and restore it to its pre-loss condition.

  • The #1 Choice in Cleanup and Restoration
  • 24/7 Emergency Service
  • Water extraction, drying, and restoration
  • Ready for any source of water, flood, leak, sewage backup, etc.
  • Specialized technology and techniques

Here to Help® 24/7

SERVPRO of West Topeka
Our Google Reviews
(785) 862-0550
4.9
(88 reviews)

Flood Damage Restoration Services

Record rains make their way into your living room. Water from the upstairs bathroom turns up in a light fixture downstairs. A busted pipe left an inch of water in the basement, with no sign of stopping. Whether flooding comes from a major storm, a minor plumbing problem, or something else, it doesn’t take much water to damage your home.

The longer water sits, the worse the damage and the higher the bill. At SERVPRO®, we respond at any time to quickly take care of your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Our Expert Restoration Process

The moment you call, our team moves quickly to protect your property and begin recovery. We follow a proven, step-by-step process to return your home to its pre-loss condition.

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Assess

We inspect, document, and plan your restoration.

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Mitigate

We act fast to stop damage and protect what matters most.

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Restore

We rebuild and restore your space to pre-loss condition.

Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO
Moisture reading and water removal from a basement during Flooded basement cleanup by SERVPRO

Like It Never Even Happened

We can provide water extraction, drying and restoration services to return your property to its pre-loss condition, no matter what kind of flooding you’re facing:  

  • Groundwater flooding 
  • Storm 
  • Pipe burst 
  • Appliance failure 
  • Sewage backup 

With 59+ years of experience, we can handle your flood emergency. And from water removal and structural drying to mold remediation and contents restoration, we’ll make it “Like it never even happened.”

Need Help with a Commercial Property?


When your business suffers water damage, SERVPRO is ready. Our experienced team will get the job done and keep downtime to a minimum. Learn more about our Commercial Restoration Services.

A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.
A professional insurance agent or consultant in a gray blazer meeting with two clients across a glass desk in a modern office, reviewing documents and discussing coverage options.

SERVPRO Helps with the Insurance Claim Process

At SERVPRO, we understand that property damage can be overwhelming. With decades of experience, SERVPRO can help document damage and provide information related to the services performed that can assist customers during the insurance claim process.   

When property damage occurs, a rapid response can help limit further damage and may reduce overall restoration costs.   

Groundwater flooding is usually covered by flood insurance, not a standard homeowners policy.

Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.
Knowing where the main water shutoff is located on your property can help prevent water damage to your home or business in an emergency.

Flood: What You Can Do Right Now

With flooding, knowing what you can do before help arrives can help reduce the damage to your home and cut the restoration costs. Standing water in your home will cause more damage with every passing hour.

  • Get everyone in your household (including pets) away from rising water and to a safe, dry area of the home.
  • Shut off your water source if you know the shutoff valve location and can reach it safely.
  • Turn off your electricity at the main panel, if you can do it without stepping in water.
  • Don’t use electrical appliances or outlets that might‘ve come in contact with water.
  • Move your most valuable items, furniture, and electronics to higher ground if it’s safe.
  • Once the flooding has stopped, take photos of the damage for your insurance claim.

What Our Customers Are Saying

Don't just take it from us. Let our customers tell you about their SERVPRO experiences.
88 Reviews
4.9
Leave Us A Review
Drew Gregory
5 days ago

I’ve worked with SERVPRO of West Topeka on several projects as a contractor and have always been impressed with the level of care they show their customers and the properties they work on. Communication between all parties is consistently strong, and their attention to detail throughout the estimating and invoicing process makes projects run smoothly. I would recommend Andy and his team to anyone needing restoration services.

Raquel Villanueva
5 days ago

Had a great experience with Servpro. From start to finish, their team was professional, friendly, and very helpful. They explained everything clearly, answered all of my questions, and kept me informed throughout the entire process. Talked to John Hickman a few times and I truly appreciate his excellent customer service. Thank you for making the whole process so much easier!

Dee Ray
3 months ago

We had a mold issue that needed to be addressed because of health problems. Initially we worked with Jay and Andy and they gave us so much information with no pressure. After the testing confirmed we needed remediation Andy and Jen and their crew came and went above and beyond. They were so kind and compassionate and did everything they could to not make my health issues worse. We could not have asked for better service. They were so thorough. The price was very reasonable considering all of the effort they put in. I would strongly and highly recommend them and would not hesitate to use them again in the future if needed. A huge thank you to them!

Susan Chan
3 months ago

We recently had two water in the basement events due to the heavy rains, We called ServPro to help us out. For the second event, which was much more serious, a young man named Dakota came out. I cannot say enough about the great effort her put in with resolving our water in the basement problem. He worked from about 9 a.m until nearly 4:30 moving affected furniture out of the area, taking up carpet that will need to be replaced, and hauling very heavy dehumidifiers and fans down the stairs and placed so that moisture could be removed. Dakota was not only a hard worker and very efficient in what he did, but he was also keeping me aware of what was happening and why as equipment was placed. Dakota was also very polite and kind as he knew that the flooding incident had been difficult for me.. I hope ServPro appreciates having such a great employee who not only took care of the problem, but treated me with respect and kindness. Another SerbPro employee, named Chance also helped the situation, coming by later in the week to check on progress with the machines. I would recommend ServPro for their service in restoration following water damage.

John Croze
5 months ago

Last week Topeka had record rain and many basements got flooded. The Topeka branch manager Andy made the time to call me and explain how over booked they were and they were not likely able to service my house any time soon. So we walked me through my options and several recommendations that allowed me to get the water out of my own basement. That one phone call and his advice saved me thousands of dollars, I really appreciated his help and professionalism.

Suzanne Seawel
9 months ago

STOP YOUR SEARCH NOW! I can only say GREAT things about my experience with ServPro of West Topeka from start to finish. In my opinion, the professionals I worked with were all perfectionists and I am totally blown away by the end product. My finished basement had water damage and the floor and walls were ruined. ServPro left my basement looking gorgeous with flawless walls, matching trim, and beautifully laid floors. I have received compliments from guests who also do repairs. They commented on the amazing job Servpro did. I trusted my team whole-heartedly. For me to say these things is unsolicited. They deserve a standing ovation.

Nicole Woodward
11 months ago

We had lightning strike our home & had to call on ServPro to help us out & get everything back to normal. Shawna was there from the first meeting & in charge of packing out the house & getting our things cleaned. If we wanted or needed something specific, she made it happen for us. This fire has been stressful for us but she's been there when we needed things back quickly. Jay, Andy & Drew have also been great to work with! Kept us updated with what was coming next. Don't know where we'd be without them all!

Autumn Fox
11 months ago

Andy, Jennifer, Zach, Michael, and Cammie were all kind, compassionate, and patient. Being displaced from your home is difficult. They made it easier. Jennifer in particular was simply the best. She works hard without complaints; she is an excellent listener; and, she cares about her clients. Thank you so much.

T. Ess
about 1 year ago

Andy, Jennifer, Sian and Drew saved our lives when our water heater leaked hot water and caused Mold to grow in our Attic, Crawl Space, Garage, Floors and Walls.. they meticulously removed mold and cleaned our house leaving No trace of fungus. Then they reconstructed our home! We came back to a brand new home. Jennifer has the best customer care skills by texting us to give updates on the progress of our project and always responds to us when we text or call her. Drew, Jennifer and Andy also worked with our insurance adjuster so we could relax and alleviate our stress while our home went through the abatement process. They even gave me hugs when I needed them 😊 we’ve gained a few friends at Servpro and know we are blessed to have them in our corner!!

SERVPRO Flood Damage Knowledge Center

How to clean up flood damage in a home?

When a flood emergency occurs in your home, it’s only natural to want to take action immediately. Below are some preliminary steps you can take before we arrive, but only attempt what you can do safely. 

  • Shut off the water source, if possible. If you’re not sure where the water is coming from, we’ll inspect and handle the situation as soon as we arrive. If you don’t know how to shut off the water, contact a plumber to help. 
  • Remove excess water by mopping, blotting, or wiping. This could include flooring and hard surface furniture which has standing water on it. Do not use your household vacuum to remove water, since it could cause damage to the vacuum or be unsafe.  
  • Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpets and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
  • Avoid using electric or electronic items that have come into contact with water. This may include items such as light fixtures, ceiling fans, televisions, or appliances. If there is a possibility that someone else on the property may turn on an electric item that has come in contact with water, consider turning off the power to individual circuits within the power distribution panel of the property. 
What is a flood?

A flood is an overflow of water onto property that should otherwise be dry. Water from flooding doesn’t always come from the same place, and where it comes from matters a lot. Some floods bring in fairly clean water you can begin to deal with carefully. Others carry bacteria and contaminants that can harm your health. That’s why it’s important to know what you’re up against before you start your cleanup.

What are the most common causes of home floods?

Most home floods come from severe weather and storms, plumbing or appliance failures, and sewer backups or rising groundwater. Each source carries different risks, so identifying the cause early helps you respond as effectively as possible.

Is flood damage covered by insurance?

Flood damage may be covered by your insurance policy, but you’ll need to reach out to your agent to get specifics about your particular coverage. Most typical homeowners insurance does not cover flood damage.

How long does it take to fix flood damage?

The time it takes to fix flood damage depends on the severity of the flood. We’ll inspect your home or business and discuss with you the severity of damage and our plan to help return your property back to pre-loss condition. We’ll then work to remove the water that shouldn’t be there using pumps and water extracting equipment. Once the excess water is gone, we use dehumidifiers and other specialized drying equipment to help return the area to its normal moisture level. This is a closely monitored process, with our teams continually making adjustments to equipment to help ensure the area is recovering as quickly and as safely possible.

How dangerous is a flood?

Other than the environmental hazards, all natural flood water is classified as category 3 water damage. Category 3 water damage is defined as “Grossly unsanitary water containing pathogenic agents, arising from sewage or other contaminated water sources and having the likelihood of causing discomfort or sickness if consumed or exposed to humans.” Category 3 water damage is considered grossly contaminated. It may also be called “black water.” 

What should you do if your house floods?

The most important thing to do is to move your family to safety. Next, shut off the water source and electricity if you can do so safely and avoid contact with standing water. Then call a professional water damage restoration company right away to begin the water extraction process.

Are sandbags helpful during a flood?

Sandbags are helpful for slowing and redirecting slow-moving water up to two feet deep, but they do not stop water completely. Do not rely on sandbags to counteract flood damage.

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*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 816 commercial business decision-makers and 1,550 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: Oct 2019 and Decision Analyst: Oct 2019.

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